Affinion Group Reviews | Glassdoor

Affinion Group Reviews

Updated November 13, 2017
263 reviews

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2.8
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Todd Siegel
61 Ratings

263 Employee Reviews

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Pros
Cons
  • Changing business model has been challenging but needs to happen (in 14 reviews)

  • Many cons to mention, but most importantly, upper management doesn't understand what everyone does and doesn't care (in 14 reviews)

More Pros and Cons

  1. "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stamford, CT
    Former Employee - Anonymous Employee in Stamford, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Affinion Group full-time (More than 10 years)

    Pros

    Great place to work, fun atmosphere, raises and bonuses every year.

    Cons

    Finance works some long hours


  2. Helpful (1)

    "NA"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Affinion Group full-time

    Pros

    Friday Breakfast, happy hours event

    Cons

    HR is no help

  3. Helpful (4)

    "Need overhaul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in Richmond, VA
    Current Employee - Senior Associate in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Affinion Group full-time (Less than a year)

    Pros

    Flexible schedule because nobody knows what's going on.

    Cons

    I could write a novel but I'll keep it short & sweet. Very low company morale. An executive team leader that's supposed to bring new business & accounts but has been allowed to run the show with limited accountability especially for the fact that we are losing (at record pace) great employees & accounts due to his ego and unprofessionalism. We all hope the new President will "drain the swamp" before its a total loss.

    Advice to Management

    Replace the crappy employees including the main executives that have really hurt this place. Hire & retain new smart & aggressive talent. Let's get back on track before it's too late


  4. "Good Company to Work For....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Affinion Group full-time

    Pros

    - Great work life balance
    - Respectable work College
    - Benefits were OK

    Cons

    - no Cons to comment on

    Advice to Management

    None


  5. "Help Desk Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westerville, OH
    Former Employee - Anonymous Employee in Westerville, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Affinion Group (Less than a year)

    Pros

    They have great incentives, medical, paid time off and endless overtime.

    Cons

    The incentives have restrictions, they do give you paid time off but you can never take anything off and the endless overtime awesome, but they dont want to burn you out, limitations. Bad communications between management and other departments.

    Advice to Management

    They need to work on scheduling and communication between their teams and agents. Other than an email,. also make sure that the team leads know what they are talking about - lack of knowledge.


  6. "Staff accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Affinion Group part-time

    Pros

    -Great place to work in a team environment

    Cons

    -Overtime during monthly end or quarter end


  7. "Staff Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    good money, and nice people

    Cons

    little direction, no clear plan of action

  8. Helpful (1)

    "Opportunity for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Franklin, TN
    Current Employee - Anonymous Employee in Franklin, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Affinion Group full-time (More than 10 years)

    Pros

    ABG is a great place to work. Sr Management creates a cohesive, safe and challenging environment where employee voices are heard and considered. They may make s=decision employees don't always agree with but always in furtherance of our corporate goals and growth. The environment is friendly and flexible, benefits are strong and there is infinite room for personal and professional development.

    Cons

    Base salaries may be slightly below market; however, the overall compensation is attractive

    Advice to Management

    Continue to hear and consider the input of employees and engage is transparent activity


  9. "Production Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Manager in Franklin, TN
    Former Employee - Production Manager in Franklin, TN
    Recommends
    Positive Outlook

    I worked at Affinion Group full-time (More than 10 years)

    Pros

    Great place to work, great people and culture. Worked there for 23 years.

    Cons

    Can't think of any. Loved working there.


  10. Helpful (1)

    "Insert sinking ship analogy here..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Affinion Group full-time

    Pros

    There are some good, smart people who know what they are doing in some of the locations

    Cons

    Poor leadership hiring more poor leaders to replace the ones laid off or resigned
    Cost-cutting measures have gutted this place of creativity and innovation
    In the process of outsourcing everything possible

    Advice to Management

    Resign and promote leaders who actually want the company to survive without gutting everything that made it a great place to work.


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