Affinion Group Reviews | Glassdoor

Affinion Group Reviews

Updated October 15, 2018
293 reviews

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3.0
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Todd Siegel
74 Ratings

293 Employee Reviews

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Pros
  • "Although a big company still able to offer flexibility, work life balance and lots of opportunities" (in 17 reviews)

  • "All staff on all levels including management are friendly and great people to work with" (in 22 reviews)

Cons
  • "Upper Management restructured a lot" (in 15 reviews)

  • "Changing business model has been challenging but needs to happen" (in 14 reviews)

More Pros and Cons

  1. Helpful (4)

    "Opportunity for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Franklin, TN
    Current Employee - Anonymous Employee in Franklin, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Affinion Group full-time (More than 10 years)

    Pros

    ABG is a great place to work. Sr Management creates a cohesive, safe and challenging environment where employee voices are heard and considered. They may make s=decision employees don't always agree with but always in furtherance of our corporate goals and growth. The environment is friendly and flexible, benefits are strong and there is infinite room for personal and professional development.

    Cons

    Base salaries may be slightly below market; however, the overall compensation is attractive

    Advice to Management

    Continue to hear and consider the input of employees and engage is transparent activity


  2. Helpful (1)

    "Nice Place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Affinion Group full-time (More than a year)

    Pros

    Management is great to work with.

    Cons

    Inconsistent schedules are a killer

  3. Helpful (2)

    "Accounting Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Specialist in Stamford, CT
    Former Employee - Accounting Specialist in Stamford, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Affinion Group full-time (More than a year)

    Pros

    401K match, nice place to work

    Cons

    bad management, no opportunity for growth, they don't appreciate the good employees. Mostly favor to men. Hostile work environment


  4. Helpful (2)

    "sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Unit Leader
    Former Employee - Business Unit Leader
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Affinion Group full-time (More than 3 years)

    Pros

    Lack of direction from upper management can provide short-term opportunities for experimentation and growth at lower levels.

    Cons

    - Long-term debt obligations create bad incentive structure for upper management decision-making.
    - No consistent or cohesive company-wide strategy to pull together a geographically-distributed workforce.
    - No meaningful communication from upper management.
    - Ongoing workforce reductions lead to ineffective middle management structure, with little understanding of or oversight into individual business units.


  5. Helpful (1)

    "Very Good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Affinion Group full-time

    Pros

    Work-life balance, great people, great culture, open to new ideas

    Cons

    Older technology. May not be suitable for new people.


  6. Helpful (1)

    "Ok-ish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stamford, CT
    Former Employee - Anonymous Employee in Stamford, CT

    I worked at Affinion Group full-time (More than a year)

    Pros

    Great people at team level

    Cons

    Poor management skills throughout the departments


  7. Helpful (1)

    "Security Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Affinion Group full-time

    Pros

    Team Members are great. The atmosphere is positive overall.

    Cons

    Communication is poor. Lack of staffing is draining.

    Advice to Management

    Increase salary and benefits for employees. Paid sick time instead of being dinged for being sick.

  8. Helpful (1)

    "administrative support to group of executives"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Affinion Group full-time

    Pros

    lots of vacation time and holidays

    Cons

    long hours and commute is a nightmare


  9. Helpful (5)

    "Sketchy business combined with dodgy management adds up to STAY AWAY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President - Technology in Stamford, CT
    Former Employee - Vice President - Technology in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Affinion Group full-time (More than 3 years)

    Pros

    Free bagels on Friday; free coffee .... an eye-opening experience where you can learn how not to do things

    Cons

    Absolutely no business strategy; no IT vision; and the CIO is not only a complete dolt but is getting rich from connections to the outsourcer. Thought the CFO had caught on to corruption when firing COO/BU president but apparently not. CEO and CFO keep restructuring debt but never actually retire debt as they line their pockets to ensure comfortable exit for themselves. Cut staff to the bone and pretend to backfill with temp staff. The churn is ridiculous. They need a new business model because the many law suits and fines for scamming elderly and hounding customers who are trying to sever relationship is immoral. Their travel / loyalty business could be good but CIO is incompetent and they can’t keep their customers up and running. If you are looking for a job - don’t. If you are looking for a business partner - run. They are notorious for not paying vendors for 6 months or longer.

    Advice to Management

    Get rid of CIO, CEO and CFO.

    Get a clue

    Affinion Group Response

    Jul 27, 2018 – Chief Human Resources Officer

    Thank you for your feedback. I am sorry to hear your tenure with Affinion Group was how you described above. As the HR leader and six-year veteran of Affinion Group, I respectfully disagree with your... More


  10. Helpful (4)

    "Terrible Company run by 8th grade loudmouths & bullies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Stamford, CT
    Former Employee - Manager in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Affinion Group full-time (More than 3 years)

    Pros

    Bagels on Friday, nice building and location

    Cons

    The management is the worst I’ve seen in my entire 25+ year career. The arrogance and lack of people skills is the worst I’ve ever seen in a CEO and CFO. They make false promises, bad decisions and lie to the personnel about how well the company is doing while having no idea how to create a successful business model. They’re biggest concern is paying themselves appropriate a million a year and playing shell games with a significant amount of debt so as this company fails in the next few years they walk away with millions. If they want to be real executives, try reading practices by Jack Welch and not Donald Trump!! No talent or smart people should even consider working for this dysfunctional company.

    Advice to Management

    Grow up and learn how to treat people with respect and appreciation. Board should either sell the company or get some real professionals to take over in developing businesses and becoming profitable. Wrong people are in the CEO and CFO positions, the board needs to get their heads out of their butts if they truly want this company to turn around and survive.


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