Affinity Federal Credit Union Reviews | Glassdoor

Affinity Federal Credit Union Reviews

Updated May 10, 2017
35 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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John Fenton
24 Ratings

35 Employee Reviews

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  1. "Best big corporation bank but still feel valued as an employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Basking Ridge, NJ
    Former Employee - Customer Service Representative in Basking Ridge, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Unlike Bigger Business Corporations you actually feel of value with this company. You have direct access to everyone higher up and had frequent meetings with them during luncheons to talk about the company and what can can be improved.

    Cons

    none that i can think of.


  2. Helpful (1)

    "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Care Specialist in Newark, NJ
    Former Employee - Member Care Specialist in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Affinity Federal Credit Union (Less than a year)

    Pros

    Learned a lot about different computer systems, people were very polite, Allowed you to work all the overtime you wanted

    Cons

    Was only a temp I miss it

    Advice to Management

    None great management.


  3. "Customer Service"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Edison, NJ
    Former Employee - Anonymous Employee in Edison, NJ

    Pros

    Good work/life balance, good management

    Cons

    none that I can think of

    Advice to Management

    None that I can think of


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    "Great Organization but Need Executive Management Change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Basking Ridge, NJ
    Current Employee - Developer in Basking Ridge, NJ
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Affinity Federal Credit Union full-time (More than 8 years)

    Pros

    Affinity offers great benefits, PTO, and relatively competitive salaries for a Credit Union. Direct Managers, Supervisors, and Staff are fantastic to work with and offer a great atmosphere.

    Cons

    The organization used to provide a fun family like atmosphere however that has been in a solid decline over the past 8 or so years. The current senior management team has made many changes in lower level staffing with little to no success in organizational growth and profitability which begs the question, perhaps there needs to be change at the senior level (specifically in the CEO and EVP positions).

    Advice to Management

    It's time to make some changse to the senior leadership team.


  6. "Little different setup than a usual bank setup but effective."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Specialist in Basking Ridge, NJ
    Current Employee - Relationship Specialist in Basking Ridge, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Affinity Federal Credit Union full-time (More than a year)

    Pros

    Awesome benefits, great team to work with and very helpful. Affinity feels like a small family where everyone knows every one.

    Cons

    If you want there to be cons then there will be, no job is perfect. I prefer a traditional setup like a financial institution.


  7. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Basking Ridge, NJ
    Current Employee - Anonymous Employee in Basking Ridge, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Affinity Federal Credit Union full-time

    Pros

    Affinity offers a little of everything - great people, great environment, great culture, etc. I am happy to be part of the Affinity family.

    Cons

    I really can't say there are many cons. Affinity has been consistently named a Best Place to Work year after year. Not many organizations can say that.


  8. Helpful (3)

    "No longer a good place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Basking Ridge, NJ
    Former Employee - Anonymous Employee in Basking Ridge, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Affinity Federal Credit Union (More than 10 years)

    Pros

    benefits, number of PTOs, best co-workers anywhere, great members

    Cons

    No loyalty. It seems the longer you are employed the quicker they are to get rid of you. they say their success is because of their employees yet the ones who stick it out year after year are kicked to the curb. more interested in their own agenda then in the loyalty of long term employees or long term members.

    Advice to Management

    Appreciate your long term employees. If they're so important to your success then treat them that way.


  9. "Member Services Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Representative in Basking Ridge, NJ
    Former Employee - Member Service Representative in Basking Ridge, NJ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great company, AMAZING benefits, good atmosphere, cafeteria on premises with good food, gym to use also.

    Cons

    Alot of sales pressure, very minimal lunch and breaks, managers are very disconnected, need more leadership roles.

    Advice to Management

    Be more in touch with your employees, stop playing favorites.


  10. "Best Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Basking Ridge, NJ
    Current Employee - Anonymous Employee in Basking Ridge, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Affinity Federal Credit Union full-time (More than 10 years)

    Pros

    The workplace is top notch - technology, offices, subsidized café, fitness room, conference rooms, etc. Excellent benefits and competitive compensation. Great people who are committed to the not-for-profit cooperative financial institution model. Approachable, family-oriented leadership team. Great culture. Committed to their members and employees. Really good training and development programs. Transparent leadership and open communication.

    Cons

    Financial services is a tough business to be in right now. It can be difficult to move up as quickly as you might like because there is low turnover and salary increases aren't as good as they used to be.

    Advice to Management

    Keep doing what you are doing! Affinity has been a Best Place to Work in NJ for many, many years and will continue to be one.


  11. "Not your average financial institution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Management in Basking Ridge, NJ
    Current Employee - Middle Management in Basking Ridge, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Our members always come first; and employees who go above and beyond are recognized for their efforts. The last comment was laughable. Go back to punching your timecard! In my 15 yrs as an employee (and member), leadership has ALWAYS elicited feedback from it's employees. Leadership conveys the strategic vision of the organization via quarterly town hall meetings, one-on-one dialogues, executive leadership / cross functional dialogues over lunch, etc. Great benefits, tenured leadership team, and compensation is commensurate with performance. Affinity remains one of the largest CU's in the country which equates to growth and career advancement opportunities. Great work / life balance - and you go home feeling part of a family.

    Cons

    Highly regulated, but that's part of the fabric of every financial institution these days. Affinity can also be slow to make decisions at times, but not an impediment....just an observation.

    Advice to Management

    Allocate more marketing dollars in our communities so we're not NJ's best kept secret.


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