Aflac Reviews | Glassdoor

Aflac Reviews

Updated March 24, 2017
719 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Aflac Chairman and CEO Dan Amos
Dan Amos
352 Ratings

719 Employee Reviews

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Pros
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  1. Helpful (3)

    "I love working for Aflac!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Omaha, NE
    Current Employee - Customer Service Specialist in Omaha, NE
    Recommends
    Approves of CEO

    Pros

    I didn't find Aflac on a career search web site, I found them in the Fortune 100 Best Places to work for. Currently they're ranked #26 in the world, and I'm beginning to see why! I'm currently a Primary Customer Service Specialist in the call center. The training is thorough so that you can feel comfortable doing your job. Compensation is generous, the benefits are incredible, good work is rewarded, there is plenty of room to move up in the company, and their business philosophies are ones I can believe in. I'm 22 and I wouldn't mind working for this company for the rest of my life. Very impressed!

    Cons

    The "duck" jokes you get from your friends/family. But you've gotta love the duck.

    Advice to Management

    Thank you for your continued honesty and respect for your employees!


  2. Helpful (2)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, GA
    Former Employee - Anonymous Employee in Columbus, GA
    Recommends
    Approves of CEO

    Pros

    The company is a great place to work and consistently ranks as such. I was in the Customer Call Center which is one of the worst jobs you can have at the company. To AFLAC's credit however, I don't think any call center is that great. There is an annual Employee Appreciation Week (although since I left it is no longer the same due to the economy). The benefits are good. It was overall a good place to work, although things are not the same because of the economy (from what I've heard from current employees).

    Cons

    The company is management heavy. There are managers for managers for managers. The call center is not flexible. Sometimes the company is not fair in how it promotes, but that is the same for most places.

    Advice to Management

    Ensure fairness in promotions. With the recent downsizing of the company, many employees were forced to move to the customer call center without being given other options. The process of choosing who would go to the call center seemed arbitrary.


  3. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Columbus, GA
    Current Employee - Accountant in Columbus, GA
    Recommends
    Approves of CEO

    Pros

    Great Pay, great manager and great office. The company repects emloyees

    Cons

    Columbus is a hot, humid crime town

    Advice to Management

    Keep doing waht you are doing


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  5. "good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jackson, MS
    Current Employee - Anonymous Employee in Jackson, MS
    Recommends
    Approves of CEO

    Pros

    You can make as much money as you want.

    Cons

    There are a lot of aflac agents

    Advice to Management

    They are correct, it is a numbers game. The more you work the more money you will make. Your future is completely up to you.


  6. "Great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Columbus, GA
    Current Employee - Supervisor in Columbus, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aflac full-time (More than 10 years)

    Pros

    Flexible, encourages a strong balance work and home life, encourages self development. Great christmas bonus, working hours are really flexible

    Cons

    At one time was not promoting from within the department when there was great talent avaliable.

    Advice to Management

    Advice to Management: If you are a manager in a department, don't allow your child to work in that department as well. Although your child may not be a direct report to you it makes team members uneasy and the supervisor he or she reports to. Especially if your child constantly tells you everything


  7. Helpful (2)

    "Aflac is a great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Administrative in Columbia, SC
    Current Employee - Regional Administrative in Columbia, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aflac full-time (More than a year)

    Pros

    Family comes first all the time

    Cons

    Not sure what your future holds


  8. Helpful (1)

    "Aflac was great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Recruiter in Newark, DE
    Former Employee - Regional Recruiter in Newark, DE
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Aflac full-time (More than a year)

    Pros

    this place had so much room for growth always excited for work.

    Cons

    It was kind of a small office didnt get the position or promotion i wanted

    Advice to Management

    hire more qualified candidates


  9. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Specialist in Omaha, NE
    Current Employee - Claims Specialist in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aflac full-time (More than a year)

    Pros

    Great company that actually cares about their employees. They have great benefits and the work environment is professional but also fun at the same time.

    Cons

    It is hard to work your way up through the company because people really do love working here so there isn't a lot of people stepping down or leaving the company. So spots in upper management don't come open very often.


  10. "An excellent experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aflac full-time

    Pros

    The entire marketing team was collaborative and I received much guidance. There was so much to learn and I had access to all of it. The facilities were also fantastic. Everyone was wonderful and genial.

    Cons

    Internal politics played a role as they did in any company. This is to be expected, especially with a large company like Aflac. Nonetheless, that did not in any way affect my ability to perform.

    Advice to Management

    Management did a great job. I think at some points there were redundant meetings and pep sessions, but that's really par for the course. Maybe the management could be more 'authentic,' so to speak.


  11. "Wonderful company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center in Columbus, GA
    Current Employee - Call Center in Columbus, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aflac full-time (More than a year)

    Pros

    They are good to employees

    Cons

    hours can be long and spread out



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