Afni Reviews | Glassdoor

Afni Reviews

Updated June 19, 2018
412 reviews

Filter

Filter

Full-timePart-time

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Afni President and CEO Ron Greene
Ron Greene
128 Ratings

412 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Good pay, good coworkers depending on who you hung with, decent supervisors depending on who you got" (in 20 reviews)

  • "Flexible Schedules, Nice Environment, Great Coaches, Paid Training, etc" (in 18 reviews)

Cons
  • "A little boring - it is working in a call center and talking on the phone" (in 28 reviews)

  • "Low pay if you can not meet all the metrics to subsidize hourly rate" (in 16 reviews)

More Pros and Cons

  1. Featured Review

    "Social Media Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Media Specialist in Tucson, AZ
    Current Employee - Social Media Specialist in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Afni full-time (More than 3 years)

    Pros

    Everyone is really nice & helpful. A lot of ways to flex your schedule. Benefits offered after 90 days. You can move up easily & fast. A lot of support & training. The pay is alright. I have nothing negative to say about AFNI. They've been good to me & it's a great place to work!

    Cons

    The pay could be better.

    Advice to Management

    Keep up the great job all of you do!

    Afni Response

    Aug 22, 2017 – Corporate Recruiting

    Thanks for your review!


  2. "Oh what a great place to work!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Afni full-time

    Pros

    Caring Company, Family Oriented, Great Place to Work!!

    Cons

    Minimum Pay, Facility Update, Better Break room

  3. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Opelika, AL
    Current Employee - Customer Care Representative in Opelika, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Afni full-time (Less than a year)

    Pros

    Hours are unlimited and at least 40.

    Cons

    Schedule was mid day and schedule bids are rare.

    Advice to Management

    Consistency is key.


  4. "Good for easy money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tucson, AZ
    Former Employee - Anonymous Employee in Tucson, AZ

    I worked at Afni full-time (Less than a year)

    Pros

    get to choose your schedule, lots of overtime

    Cons

    some calls can be BAD


  5. "A Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Afni full-time

    Pros

    In salaried roles, there is a lot of flexibility in hours, work from home days, and time off. The people are great, decent benefits.

    Cons

    They lack transparency on what's going on with the company as a whole and the future vision - they don't communicate well to their employees. It seems they just keep moving jobs off shore.


  6. "Fine"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Afni full-time

    Pros

    A steady job to have

    Cons

    low pay for what you do

    Advice to Management

    Decent job


  7. "Shamed to resign"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tucson, AZ
    Former Employee - Customer Service Representative in Tucson, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Afni full-time (Less than a year)

    Pros

    good pay, hard work, learn how to talk to people.

    Cons

    If you have the slightest autism, don't apply, or don't tell them.

    Advice to Management

    Have the guts to fire someone and not shame them in front of their peers to resign. They called it "testing the soft skills" And tell everyone up front about mandatory overtime.

  8. "Change for the negative"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Customer Service Representative in Opelika, AL
    Former Employee - Customer Service Representative in Opelika, AL

    I worked at Afni full-time (More than 3 years)

    Pros

    Opportunity for overtime is usually available

    Cons

    All of the benefits of flexibility that were advertised to make "a great place to work" were slowly done away with.


  9. "If Have Very Good Focus and Love Money, Apply to be a Collection Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Specialist in Bloomington, IL
    Former Employee - Collections Specialist in Bloomington, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Afni full-time (More than 3 years)

    Pros

    You make amazing commissions for hitting goals
    You get a great break room and a great chance to make a lot of money without having previous experience
    Valuable strategy for handling not only collection calls, but lots of other circumstances, as well.
    A valuable asset to a future resume
    They match your 401 K
    They never veer on the schedule front. You never have to feel bad about being sick if you have time to cover it.

    Cons

    A little boring - it is working in a call center and talking on the phone. Potentially, you will spend a lot of time listening to ringing than speaking. All about focus

    Advice to Management

    i think everything that I didn't like when I worked there has changed. I've heard jeans are allowed everyday, and that you can make up missed minutes at the end of your shift. Not a bad job.


  10. "Decent place for experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Afni full-time (More than 8 years)

    Pros

    Decently large company with a lot of different technology deployed.

    Cons

    Upper management doesn't get what goes on and seems to have no strategic vision.


Showing 412 of 416 reviews
Reset Filters