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Air Canada

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Air Canada Reviews

Updated Dec 1, 2022

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Found 2,041 of over 2K reviews
3.8
74% Recommend to a Friend
70% Approve of CEO

Found 1,975 of over 2K reviews

3.8
74%
Recommend to a Friend
70%
Approve of CEO
Air Canada President and CEO Michael Rousseau (no image)
Michael Rousseau
149 Ratings

What people are saying about Air Canada

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Top Review Highlights by Sentiment

Pros
Cons
  • "Everything is good just the pay is low(in 126 reviews)
  • "low salary and very corporate (admin)(in 110 reviews)
  • "poor management.. if you are looking to move forward in your careers and make alot of money.. you will have to learn how to bend over.. but overall if you are looking for stability that could be the job for yoou(in 109 reviews)
  • "Long hours and away from family(in 73 reviews)
  • "Many managers talk the talk but don't walk the walk(in 35 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Air Canada and is not affected by filters.

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  1. 5.0
    Former Employee

    Great place to work

    Jun 6, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Travel perks, 401k and other benefits

    Cons

    None. I loved workibg there. Then covid hit!

    Be the first to find this review helpful
  2. 4.0
    Current Employee

    Good company

    Nov 22, 2022 - Customer Service Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits with good work culture

    Cons

    Long hours work during holidays

    Continue reading
    Be the first to find this review helpful
  3. Join the Air Canada team
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  4. 4.0
    Current Employee, more than 5 years

    Great company

    Sep 16, 2022 - Anonymous Employee in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits are great medical and flights

    Cons

    Pay is too low specially with inflation

    Be the first to find this review helpful
  5. 2.0
    Former Employee

    Too many managers, not enough care.

    Sep 16, 2022 - Lead Station Attendant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits are better than most jobs that do no require previous experience.

    Cons

    When your company has a manager for every little possible task and none of them do them well, what do you do with them? PROMOTE THEM OF COURSE! The company as a whole makes my head hurt, as a boots on the ground employee, the person actually moving aircraft around and handling passengers/cargo, the only reason management even gets involved is so that they can tell you new rules that someone sitting in an office that has never even seen an airplane has made up to make sure that their job looks important.

    Continue reading
    Be the first to find this review helpful
  6. 1.0
    Current Employee, more than 10 years

    Toxic

    Sep 22, 2022 - Service Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Days off as long as you don't answer your phones on days off. Anyone with a pulse and minority will get hired.

    Cons

    Where does one start.....run! Not worth it.

    Continue reading
    2 people found this review helpful
  7. 4.0
    Former Employee

    You gotta love being yelled at

    Aug 3, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Pay, Great benefits, Great Team

    Cons

    You get yelled at a lot

    Be the first to find this review helpful
  8. 2.0
    Former Employee, less than 1 year

    Absolute devastation

    Jul 30, 2022 - Customer Experience Representative in Fort Lauderdale, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits Fast paced environment Decent pay Thats it.

    Cons

    No organization Union, that prefers senior people over workers who has better ratings, bigger experience and better knowledge. No support from management. They will listen to you and put your complaints straight to garbage. FULL OF PEOPLE THAT BRING EXTREMELY TOXIC ENVIRONMENT. People are envy, lazy and expect newly hired employees do all the job while they do nothing and collect free checks.

    Continue reading
    2 people found this review helpful
  9. 2.0
    Former Employee, less than 1 year

    Don't do it

    Jul 27, 2022 - Ces 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Few nice people who don't work for AC Great people watching job

    Cons

    Everything. It's literally drama. So unorganized no support from management. Everyone has their own agenda

    Be the first to find this review helpful
  10. 5.0
    Current Employee, less than 1 year

    Great

    Jul 6, 2022 - Customer Service Representative in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Love it awesome staff great atmosphere

    Cons

    Nothing bad to say great team

    Be the first to find this review helpful
  11. 5.0
    Current Employee

    AWESOME!

    Jul 3, 2022 - Customer Service Representative in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free flights, discounted flights, unionized.

    Cons

    Don't know of any yet.

    Be the first to find this review helpful
Viewing 1 - 10 of 1,975 Reviews
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Air Canada Reviews FAQs

Air Canada has an overall rating of 3.8 out of 5, based on over 2,191 reviews left anonymously by employees. 74% of employees would recommend working at Air Canada to a friend and 58% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Air Canada employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Air Canada. This rating has decreased by -3% over the last 12 months.

74% of Air Canada employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Air Canada 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Air Canada to be career development, coworkers, benefits and the cons to be management, compensation.

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Glassdoor has 2,191 Air Canada reviews submitted anonymously by Air Canada employees. Read employee reviews and ratings on Glassdoor to decide if Air Canada is right for you.