Air Canada Reviews

Updated Sep 17, 2020

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3.8
75%
Recommend to a Friend
90%
Approve of CEO
Air Canada President, CEO, and Director Calin Rovinescu
Calin Rovinescu
466 Ratings
Pros
Cons
  • "long hours, unconventional life style(in 38 reviews)

  • "Shift work if you are ok to work at night(in 34 reviews)

More Pros and Cons
  1. "Good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Air Canada full-time for less than a year

    Pros

    You learn many positions And not work in one position. Co workers are nice

    Cons

    Travel benefits only start after 6 months probationary period

  2. "Pretty solid"

    4.0
    Former Employee - Account Manager 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Air Canada full-time

    Pros

    Good HR and solid support for career

    Cons

    Covid and very prone to economic shocks


  3. "Great benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Air Canada part-time for more than 3 years

    Pros

    Flight benefits Dental insurance Medical insurance Every day is different

    Cons

    Sometimes hard to trade a shift or leave on time because of operational needs

  4. "Great Peaks and Opportunities for Advancement"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Concierge in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Air Canada full-time for more than 3 years

    Pros

    Travel benefits, predictable income growth, good company culture

    Cons

    Flight disruptions that may require you to work overtime, irate customers when flights are delayed or canceled

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  5. "not too good not too bad"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tampa, FL
    Neutral Outlook
    No opinion of CEO

    I worked at Air Canada full-time for more than a year

    Pros

    travel benefits, average salary and health insurance

    Cons

    bad management and poor support

  6. "Sales"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Associate in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Air Canada full-time for more than 3 years

    Pros

    Excellent team of people to work with, always willing to help out where they can.

    Cons

    One team member can always put a damper on your day.

  7. "A Great Company Even During Turbulent Times"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in New York, NY
    Recommends
    Neutral Outlook

    I worked at Air Canada full-time for more than 5 years

    Pros

    -Health Insurance -Flight Benefits -Collaborative Corporate Culture -Company's Growth Potential

    Cons

    -Home-Market Dominance Leads to Inflexibility/Lack of Accountability -Tendency to Look at Issues from an Internal Perspective -Processes Are Often Needlessly Complex

  8. "Don't work here"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Air Canada full-time for more than a year

    Pros

    Health insurance, flight benefits, Flights with partners

    Cons

    Bad management, disorganized, No care for employees

  9. "Unpleasant work environment"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Francisco, CA
    Neutral Outlook
    Approves of CEO

    I have been working at Air Canada full-time for more than a year

    Pros

    Health insurance benefits Fight benefits

    Cons

    Poor very poor and incompetent management, delays in answering to a concern and delivering information to the staff. They tend to listen to gossips than the concerns brought forward , again POOR and terrible managers, wish they were reported directly to Human Resources. Gossips and bulling amongst agents specially the seniors agents . Favoritisms and special treatment offered to special agentes only , some seniors are very RUDE and disrespectful, unwilling to help. Work load is very extensive without much help and support by leadership team, stay away from this place . Again, they should fired all management team and hire competent managers .

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  10. "Good Company Culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Concierge in Newark, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Air Canada full-time for more than 3 years

    Pros

    Good place to get your foot in the door in the airline industry. Room for growth

    Cons

    Pay could be better at the non management level.

    Continue reading
Found 927 reviews