Air Canada Reviews | Glassdoor

Air Canada Reviews

Updated September 16, 2017
365 reviews

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3.6
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Rating TrendsRating Trends
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Approve of CEO
Air Canada President, CEO, and Director Calin Rovinescu
Calin Rovinescu
190 Ratings

365 Employee Reviews

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Pros
Cons
  • Shift work and starting at a low wage (in 19 reviews)

  • You are only paid for airtime, so it is important to hold flying with long hours (in 17 reviews)

More Pros and Cons

  1. "Customer Service Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Air Canada full-time

    Pros

    Company Benefits is bar none

    Cons

    No Cons at this time


  2. "passenger service agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Passenger Service Agent in Bwi Airport, MD
    Current Employee - Passenger Service Agent in Bwi Airport, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Air Canada part-time (More than a year)

    Pros

    It has international flights

    Cons

    It is a small flight

    Advice to Management

    Add more flights

  3. "customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unemployed in New York, NY
    Current Employee - Unemployed in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Air Canada full-time

    Pros

    Employee discount on traveling. choices of flights to many destinations

    Cons

    I believe the starting salary is very low

    Advice to Management

    I think personal interview is better than video interview


  4. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Air Canada full-time

    Pros

    Get to travel for cheap price

    Cons

    Force overtime ,unfair treatmemt by supervisors and team leaders.Lots of favortism and no rewards for hard work just a slap in the face on any tiny error

    Advice to Management

    Reward your employees dont harass them fir every little thing let them feel wanted and appreciated moment they get to work not atress and feel like they want to cloxk right back out


  5. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Tampa, FL
    Former Employee - Customer Service Specialist in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Air Canada full-time (More than a year)

    Pros

    great benefits, flexible schedule, great environment

    Cons

    call center, call after call


  6. "Call Center Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Air Canada full-time

    Pros

    Good payment, good environment, Flight benefits after 6 monts

    Cons

    The schedules are given by seniority


  7. "Senior Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director
    Current Employee - Senior Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Air Canada full-time (More than 10 years)

    Pros

    Great corporate culture. In growth mode. Well respected in the industry

    Cons

    Could have a better internal management trainee program

  8. "Racist management if you need a job desperately like me this is the right place to be humiliated bee here for almost 3y"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservation Agent in Tampa, FL
    Former Employee - Reservation Agent in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Air Canada full-time (More than 3 years)

    Pros

    cheap standby tickets good coworkers able to swicht shifts when needed

    Cons

    low wages for the amount of presure and res system is more than 40 years old multiple failures a day,worst customer service ever, mangement empowers bad treatment to other coworkers,favoritisim, profit sharing is a complete disaster, war between branches no cooperation,refunds and customer relations worst service than any other airline,managers dont lead by example

    Advice to Management

    growing in a company should be base in perfomance regardless of wether you like the person or not,not a single time showing appreciation for the worker miserable people


  9. "Good company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Air Canada full-time

    Pros

    Great company. Great benefits. Great people

    Cons

    Low pay. Have to rest 8 hours between shifts

    Advice to Management

    None


  10. "Customer service"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Air Canada part-time

    Pros

    Good Flight Benefits and health insurance

    Cons

    Pay is low compared to other airlines


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