Air Evac Lifeteam Reviews | Glassdoor

Air Evac Lifeteam Reviews

Updated April 18, 2017
56 reviews

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Full-time Part-time

3.6
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Seth Myers
24 Ratings

56 Employee Reviews

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Pros
  • Good pay for the area, you learn new things, co-workers become like family (in 3 reviews)

  • 24 hour shifts, usually 10 days/month (in 2 reviews)

Cons
  • Every position below upper management is a revolving door of employees (in 2 reviews)

  • Salary discrepancy between Medics and Nurses when the back of the aircraft requires equal work by both partners (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Membership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retention/Membership Specialist in West Plains, MO
    Current Employee - Retention/Membership Specialist in West Plains, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Air Evac Lifeteam (More than a year)

    Pros

    GREAT management, all they want you to do is succeed and will give you all the right tools to do so. The money is great as long as you can meet your sales quota. It is an open door policy so any concern you have will be handled ethical and confidential. Benefits are fair and hours are standard, M-F, no weekends, set hours.

    Cons

    Sales can be tough, there are slow months. If you are not a salesperson, this position may not be for you. It's almost impossible to go on a 2 week vacation and still expect the same paycheck the following month. Also, if you are a great salesperson, you can forget about moving up into a promotion. They'll see that your place is to be talking with members directly-which the money is probably better as a membership/retention specialist anyway, but again you'll never be able to take off work with ease that your paycheck will be the same the following month.

    Advice to Management

    I wouldn't change a thing in the membership department (maybe a bigger parking lot) except the fact that there should be at least ONE month out of a calendar year that a rep will be guaranteed their average bonus to allow taking time off and using their PTO.


  2. Helpful (1)

    "Pretty Bad Place to Work Overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in O'Fallon, MO
    Former Employee - Anonymous Employee in O'Fallon, MO
    Doesn't Recommend
    Negative Outlook

    I worked at Air Evac Lifeteam full-time (More than 3 years)

    Pros

    The overall cause is excellent.

    Cons

    Lots of military personnel in positions.. they'd perhaps be working at car washes otherwise. One department has personnel that bring their (residential) trash into work and toss in the Paric/Air Evac dumpster--pretty embarrassing to see. Many persons in the OFallon office belittled employees while I was there, and were extremely difficult to work with, and the Directors appeared aloof and cold, almost encouraging this behavior (lots of bullying).

    Each department operates as its own company and hides information from other deparmtents. An OUTSIDE audit and re-organization is desperately needed , starting at the very top with the President himself.

    I personally heard numerous racist things said by females in one O'Fallon department, things that would land anyone in a lawsuit or out the door at any other company. To call this place inefficient is an understatement.

    Again, a re-org is desperately needed. I am not denigrating anyone's background, but cronyism has occurred, causing some questionable people to be placed into managerial positions. The business model is a dying model and this company is likely for sale at all times.

    Advice to Management

    pay attention to your departments...


  3. "Communications specialist II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Specialist in O'Fallon, MO
    Current Employee - Communications Specialist in O'Fallon, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Air Evac Lifeteam full-time (More than 3 years)

    Pros

    The salary is very good for the certifications you need. Benefits are good. Only work 3 days a week being 12 hour shifts. Most of your coworkers are great and always willing to help. Once you get a decent amount of time there you can pretty much make your own schedule. There is a yearly awards banquet and winery event.

    Cons

    The company originated from West Plains, MO. In the communications center all of management is from there. There is little room to move up with in the company. Staffing levels are consistently short. Work volume seems to be increasing everyday and new tasks are added constantly. You start as a temp and go through training for 4 to 5 months before you get hired. That's if you get hired and not let go. There are double standards between you and the crews. It's ok if a pilot or crew member chews you out but the second you attempt to defend your actions you are under scrutiny. If you make a mistake you are in constant fear of being wrote up for something innocent. As a communicator you are seen as bottom of the barrel. This is an essential job to the company and the turn over rate is horrible. You can expect to go into work and be short staffed that day. There is a large margin of error when you are that short staffed with the work load we deal with.

    Advice to Management

    Staffing levels need to be appropriate. There is no reason a company this size should be trying to run bare minimums when lives are on the line. Also there needs to be equality among all workers. Not just in the communications center.


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  5. "Poor Management - Workload Overload"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tier III Technical Support Engineer in O'Fallon, MO
    Former Employee - Tier III Technical Support Engineer in O'Fallon, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Air Evac Lifeteam full-time (More than a year)

    Pros

    Great & Friendly co-workers, Co-Workers willing to help and teach

    Cons

    Where to really start...
    --Benefits - Company self insurance and regulates what is covered very heavily,
    --Workload - Very Overloaded, do as much as you can, project goals unrealistic, not enough staff, Equipment Outdated and out of warranty unable to replace because of cost,
    --Pay - Below Market Pay & raises that don't even keep up with inflation,
    --Management - Some Management has NO Technical Background, and when tech's make suggestions that there idea is not the greatest, they ignore the suggestion

    Advice to Management

    Replace your management with no Technical Background, with someone that has a technical background and a clue on how technology works, Hire more staff, Be honest to Owners, and Learn to budget


  6. "Excellent experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Nurse in Lexington-Fayette, KY
    Current Employee - Flight Nurse in Lexington-Fayette, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Air Evac Lifeteam full-time (More than 5 years)

    Pros

    I would define the two major pros as safety and the just culture of doing right. A very good place to work. Decisions are never questioned concerning our safety.

    Cons

    Remote bases far away from the major metropolitan areas. The threat of competition. Company is growing by leaps and bounds.

    Advice to Management

    Keep doing what you are doing.


  7. "Great Balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Specialist in O'Fallon, MO
    Former Employee - Quality Assurance Specialist in O'Fallon, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Air Evac Lifeteam full-time (More than a year)

    Pros

    Flexibility in schedule and a great work environment with a great team of coworkers

    Cons

    Weekends are required in this industry, but they make it enjoyable.


  8. "Excellent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Paramedic in Huntsville, AL
    Former Employee - Flight Paramedic in Huntsville, AL

    I worked at Air Evac Lifeteam full-time (More than a year)

    Pros

    Good place to learn to be a flight paramedic. All coworkers I met were more than happy to share their knowledge and experience to help a new employee find their footing in the air

    Cons

    Most of the aircraft are small, with no room for a third person during training. From the first flight it's just you and your partner. Can be challenging if your not a quick study. Very little room for error with the level of patients you are handed


  9. "Maintain aircraft"

    Star Star Star Star Star
    Current Employee - A&P Mechanic in DeQuincy, LA
    Current Employee - A&P Mechanic in DeQuincy, LA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Air Evac Lifeteam full-time (Less than a year)

    Pros

    Short hours. Two hour work day. Eight hours pay. Five day work week. Off twos days a week. Benefits. Dental.

    Cons

    On call all the time. Lots of responsibility. Can't be more than an hour away. Can be called out anything the aircraft is broke.


  10. "Flight Nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Nurse in Saint Louis, MO
    Current Employee - Flight Nurse in Saint Louis, MO
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Air Evac Lifeteam full-time (More than 3 years)

    Pros

    Flexible schedule with plentiful days off. Lots of autonomy, freedom, and something different everyday.

    Cons

    Long, busy, and exhausting shifts. Some bases are busier than others. If working at a busy base, expect don't expect much down time. The days off are needed to recuperate from the chaotic schedule and extended shift times.


  11. Helpful (3)

    "O'Fallon Communications Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor II in O'Fallon, MO
    Current Employee - Supervisor II in O'Fallon, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Air Evac Lifeteam full-time (More than 5 years)

    Pros

    Okay Pay while helping people and making a difference in somebody's worst day. Also has the potential of being a laid back work place

    Cons

    Extremely difficult to get hired on; every employee starts out on a Contingent "Temp" Status through Ameristaff and stays that way until finished being approved through Call Taking which is about 6-9 months. On top of that on average 1/7 temps actually make it to get hired on, definitely not an equal opportunity employer.

    Workplace is extremely dramatic

    Individuals group together like high school clicks.

    Education Staff plays favoritism and can be very demeaning to employees.

    Overall it's just a very unprofessional setting.

    Advice to Management

    As an Employee of 6 years starting out in West Plains, MO I strongly suggest corporate check in at the Communications Center more often, there are so many ethical issues that need resolved. Too often the public is discovering a Communicator hiccup or rude statement on a line.

    As for the Temps. Just do away with them; it's wrong and unethical to see so many come and go. Just recently I watched a young man who worked so hard for the company cut in his final week of training before new hire just because one of the educators didn't like him, and that educator boasted about it and poked fun at that individual. It needs change or you're going to lose many good employees that actually care about the company.



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