Air France Reviews | Glassdoor

Air France Reviews

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Found 238 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
79%
Recommend to a Friend
82%
Approve of CEO
Air France CEO Franck Terner
Franck Terner
45 Ratings
Pros
  • "cadre de travail exceptionnel (certains environnements(in 31 reviews)

  • "(in 19 reviews)

Cons
  • "Manque de communication du haut vers le bas et entre les directions(in 21 reviews)

  • "Aller-retour sur Paris pour les provinciaux(in 19 reviews)

More Pros and Cons
  1. Helpful (1)

    "My job was 1996-1997 when the call center was in NYC - Job was amazing."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Telephone Sales Agent in New York, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Air France full-time for more than 2 years

    Pros

    Great training. Easy ability to swap shifts Encouraging Managers Awesome Colleagues

    Cons

    Really none that I can think of. Loved the job.

    Advice to Management

    Miss you!

  2. "Head of Customer Services"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Air France full-time for more than 20 years

    Pros

    Amazing Company with an amazing product Endless evolution opportunities around the world The product is engaging, the company is engaging

    Cons

    Not that I can find

  3. "cargo service desk rep"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cargo Service Desk Representative in Jf Kennedy Ap, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Air France full-time for more than 2 years

    Pros

    great team, benefits, career advancement, airfarnce culture

    Cons

    nothing really, everything is great so far

  4. "KLM has changed Air France's culture in a nasty way"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Budget Manager in New York, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Air France full-time for more than 20 years

    Pros

    great benefits, airline passes R1 & R2, friendly co-workers, great people to meet and know

    Cons

    nasty and pretentious management run by expatriates full of a sense of self-entitlement, culture of lies and manipulation

    Advice to Management

    stop lying

  5. Helpful (1)

    "Airline business"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Air France full-time for more than 20 years

    Pros

    work safety in general, good benefits

    Cons

    managed by people who doesn't know. Benefits melt so fast pay below market

  6. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Air France full-time for more than 4 years

    Pros

    Decent medical coverage, great flight benefits. Good opportunities to learn new things and to grow to a certain extent.

    Cons

    Not much departments outside operations to grow

  7. "Customer Service Representative"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Anonymous Employee 

    I worked at Air France full-time for more than 2 years

    Pros

    Great environment to work in.

    Cons

    It depends on the day.

  8. "Passenger Services and Sales"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Air France full-time

      Pros

      Benefits and world travel for you and your family

      Cons

      lots of process to get anything done

      Advice to Management

      listen to employees

    • "Customer Service"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Neutral Outlook
      Disapproves of CEO

      I worked at Air France part-time

      Pros

      Travel Benefits, Medical and Colleagues

      Cons

      Schedules, Organization, Consistently short staffing

    • Helpful (3)

      "Not worth the headache"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Passenger Service Agent in New York, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Air France full-time for more than a year

      Pros

      Flight benefits are literally the only reason people stay here. They kick in 6 months after you start. Low cost domestic flights on other airlines. Only buddy passes on Air France flights.

      Cons

      Management is poorly trained. They’ll email each other instead of confronting employees on issues. Obvious favoritism. They told us we weren’t worth more than minimum wage pay and if we don’t like it we can leave. When things got hectic at the airport managers were nowhere to be found leaving employees to figure everything out themselves.

      Advice to Management

      RETRAIN YOUR MANAGERS! Respect employees!

    Found 238 reviews