Air France Reviews | Glassdoor

Air France Reviews

Updated August 10, 2017
156 reviews

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3.4
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Air France CEO Franck Terner
Franck Terner
17 Ratings

156 Employee Reviews

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Pros
Cons
  • e, manque de reconnaissance et de motivation de l'encadrement (in 14 reviews)

  • couverte ou de visites pour les apprentis (in 9 reviews)

More Pros and Cons

  1. "Passenger Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Passenger Service Agent in Gainesville, VA
    Former Employee - Passenger Service Agent in Gainesville, VA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Air France (Less than a year)

    Pros

    Fun experience working at the airport. Few flights.

    Cons

    The people can be difficult to work with

    Advice to Management

    Increase pay


  2. "flight benefits and that's about it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Specialist in New York, NY
    Current Employee - Communications Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Air France full-time (More than 3 years)

    Pros

    flight benefits, occasional meetings in Paris and Amsterdam

    Cons

    bureaucratic, slow, bad corporate culture, toxic leadership

    Advice to Management

    Diversify and move faster.

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people in US and Canada.

    Cons

    Not paid well, all decisions are made by Headquarters in Paris.

    Advice to Management

    Too many expatriates and directors that cost too much but not produce


  4. "REVENUE INTEGRITY CENTER ANALYST"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    No opinion of CEO

    Pros

    Laid back environment where ,management trusts you doing your own work. Absolutely no micro managing. Relatively flexible work schedule and can start working anytime you want as long as its not after 9am.
    Flight benefits for international trips are really great, one gets confirmed seating at a heavily discounted price to any of Air France destionations.

    Cons

    Not necessarily a con but depending on when the deadline is, one may be forced to work over the weekends.

    A lack of involvement outside of work.

    Offices are rather in an isolated area where you dont get much opportunity to network as the main office is a couple minutes drive away.

    Advice to Management

    Provide a clear path on how one can advance in this company. Establish involvement with other departments especially for workers who would like to pursue work at other departments.


  5. Helpful (2)

    "Consumer marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in New York, NY
    Current Employee - Marketing Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Air France full-time (More than a year)

    Pros

    Friendly Colleagues, work environment, travel benefits, flexible working hours, national and international travel for work, project ownership and management, good health benefits and 401k contribution

    Cons

    Outdated office space, under market pay, low vacation time for new employees, minimal career development opportunity, lack of personnel, no formal hr orientation

    Advice to Management

    Open management to non French


  6. "mechanical intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good, great people, food benefits, great hours, flexibility

    Cons

    Nothing wrong, company great cannot complain


  7. "Pros and cons always"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Passenger Service Agent in San Francisco, CA
    Current Employee - Passenger Service Agent in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Air France (More than a year)

    Pros

    World wide travel benefits + lots of Zed agreements
    Decent 401K
    Sick pay, PTO
    Free medical, and affordable dental and vision plans (San Francisco station only) - since SFO requires all employers mandatory to offer free medical plans (Other station may have to pay premium)
    Station is growing
    Great Co workers
    Supervisors are really helpful

    Cons

    AF/KL joint station (workload 2 AF / 2 KL flights)
    Always short staffs, not enough manpower
    Constantly having issues with swissport (ground, operation handling)

  8. "Passenger Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Air France full-time

    Pros

    world wide flight benefits.

    Cons

    Very little time off and very little pay


  9. "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Miami, FL
    Former Employee - Customer Service Agent in Miami, FL
    Recommends
    Positive Outlook

    I worked at Air France (Less than a year)

    Pros

    i worked there for 6 months, it s great work environment, i started with full time position and then switched to part-time. Great Team over all

    Cons

    i worked some days Night shifts until Midnight
    i took me literally 30 mn to the parking -Airport traffic is crasy
    Pay is small

    Advice to Management

    Keep what you re doing
    Great work environment
    keep motivating agents and raise salaries


  10. Helpful (1)

    "Air France USA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Agent/Chef Avion in Dulles, VA
    Current Employee - Operations Agent/Chef Avion in Dulles, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Air France (More than 8 years)

    Pros

    Good benefits including generous travel benefits, vacation time, paid sick, 401k, medical & dental. Dynamic & energetic environment. You get to work with and interact with people from all over the world on a daily basis. Never the same day twice.

    Cons

    Tremendous disjoint between management and employees. Never a clear goal when to,come to corporate decision, procedures, etc. The company culture is very slow, not dynamic - slow to react to issues. Not open to employee input, observations, etc. If you plan on trying to have a career with Air France you have to be VERY patient, oportunities for growth and development are few and far between.

    Advice to Management

    Be more engaged and transparent with employees. Invest in your team. You have an excellent team in North America, but it needs fostering and encouring. Your team is your success.


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