Air New Zealand Reviews | Glassdoor

Air New Zealand Reviews

Updated July 20, 2017
41 reviews

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3.3
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Christopher Luxon
24 Ratings

41 Employee Reviews

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  1. Helpful (1)

    "Top Boutique Airline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Los Angeles, CA
    Current Employee - Manager in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at Air New Zealand full-time (More than a year)

    Pros

    The Kiwi culture is great, very inviting to foreigners working for ANZ's offshore offices. Great benefits and friendly work environment. The ANZ brand is top notch in the industry.

    Cons

    Probably need to be willing to relocate to Auckland, NZ to further career in top management positions

    Advice to Management

    keep up the good work!


  2. Helpful (8)

    "Cool Kids Rule"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Services Agent in El Segundo, CA
    Current Employee - Customer Services Agent in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Air New Zealand full-time (More than a year)

    Pros

    The company still has a good reputation for excellent in-flight experience.

    Cons

    There are only a few people who really 'run' things. Office moving to a more open plan - should illuminate dysfunctional behavior that mgmt has overlooked to date. No room for advancement with senior (25+ years) team in place.Favoritism thriving but not helpful to critical business goals. Good people have left and more plan to leave in 2015.

    Advice to Management

    Stay in town, invite anonymous feedback in an anonymous forum. Keep an open mind to it. Switch Mgmt up - send the Online Mgr to Sales Support Mgr; send Sales Support Mgr to Rev Mgmt; Send Rev Mgmt to Corp Sales; Send Leisure to Groups; Groups to Corp; Corp to Leisure. They could be reinvigorated and learn to work with a team again. Start thinking long-term or lose the plot.

  3. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Air New Zealand full-time (More than 5 years)

    Pros

    very customer focused, good peer to peer relationship building. a real desire to empower the employee. Even though its large, you don't get lost in the shuffle and most departments work very well together. There is ongoing integration of different departments with their international counterparts which is long awaited

    Cons

    practical application of systems and organized responses somewhat slow. headquartered in New Zealand, the overseas branches are subject to corporate headquarter decisions that are geared toward New Zealand in the main. Limited opportunity for advancement in an aviation market that is shrinking outside of New Zealand headquarters.

    Advice to Management

    keep the focus on the customer to drive sales


  4. "#Dreamjob"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Air New Zealand full-time (More than 3 years)

    Pros

    I love working for Air New Zealand and it all comes down to the people. Engaged, passionate and innovative the people are without question among some of the worlds best. Like all companies we have our challenges but the people are what makes it all worthwhile. Based in New Zealand has it's benefits too!

    Cons

    At times work practices can be siloed and we need to work harder at being one team.

    Advice to Management

    Dont lose our kiwi culture that makes us what we are today!


  5. "General Employee"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Air New Zealand full-time

    Pros

    Cross collaboration is heavily promoted within office.

    Cons

    Probably need to be willing to relocate to Auckland, NZ to further career in top management positions


  6. Helpful (1)

    "Good brand - but you're stuck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Air New Zealand full-time

    Pros

    Nice people
    Great brand
    Flight perks
    Advanced education stipen
    Work/life balance

    Cons

    Frustrating to say the least and not a fun or a growing culture for any one under 35 years old (aka millennials). Niche market so if you don't have prior airline experience you most likely won't get hired. There is absolutely no room to grow in a regional office. Some of the people who have been at the LA office have been here for more than 30 years and will be doing the same job until they retire: so that means there is never a job available to apply for sometimes, years. There is only one HR person at the office so if you have a complaint, most time HR's decision will be biased. The say it's a "family environment" until someone in the company backstabs you to get you fired. Working for a company where the headquarters are based in a country that's technology is 10 years behind is counter productive to any one who lives in America.

    Advice to Management

    Stop promoting bad behavior in the company
    Hire smart people


  7. "Nice New Zealand company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Air New Zealand full-time

    Pros

    Great work culture and very flexible even though they are a Corporate Company.

    Cons

    Not much room for growth and they often lose good people due to their unwillingness to change with the times. Very New Zealand centric even though they are a globabl company

    Advice to Management

    Stop being so New Zealand centric and focus on the furture and quality of work from all your employees

  8. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Helpful colleagues, great atmosphere and environment

    Cons

    Salary not as competitive as rival engineering firms


  9. "Aircraft Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Aircraft Engineer in Auckland (New Zealand)
    Former Employee - Aircraft Engineer in Auckland (New Zealand)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Air New Zealand full-time (More than 3 years)

    Pros

    Great place to work with a very professional and knowledgeable engineering department.
    Moral at company good with non compromise approach to safety and quality.
    I actually loved the place and any niggles I have are only pretty small ones really.

    Cons

    The communication both up and down through middle management wasn't very good so it was always a bit hard to know what contacts were coming up in the future.

    Advice to Management

    Better communication via a company monthly newsletter could work wonders.


  10. Helpful (1)

    "Great iconic company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Auckland (New Zealand)
    Former Employee - Sales Manager in Auckland (New Zealand)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Air New Zealand full-time (More than 10 years)

    Pros

    Staff perks, general package and inclusions are good plus a great brand with excellent CEO.

    Cons

    POLITICS and cliches - you are either in the crowd or not and if not it's hard to make headway. Also very hard to get back in to airline if you leave .
    Feedback often not transparent or honest

    Advice to Management

    Some very clever people in this company, doing some great stuff but walk the talk and be a bit more altruistic


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