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AirHelp Employee Reviews about "free lunches"

Updated Nov 12, 2019

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Found 3 of over 108 reviews

3.2
49%
Recommend to a Friend
88%
Approve of CEO
AirHelp CEO Jimmy Maymann
Jimmy Maymann
3 Ratings
Pros
  • "Great people and a lot of freedom on how to approach your work(in 12 reviews)

  • "AirHelp was flexible in some ways and offered a reasonable work/life balance for most of its employees(in 4 reviews)

  • Cons
  • "free lunches(in 3 reviews)

  • "They took away all of our perks but kept their extremely expensive Berlin office full of chandeliers and marble tables(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "free lunches"

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    1. 4.0
      Former Employee, more than 1 year

      Been there, seen a lot, still happy for that chance.

      Oct 24, 2019 - Legal Assistant in Gdańsk
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - atmosphere - onboarding was amazing - people oriented managers - outside activities - team outs - internal trainings - international colleagues

      Cons

      - lack of proper estimations (financially and planning) - sometimes chaotic procedures - heard they took away free lunches!

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    2. 1.0
      Current Employee

      This company is moving backwards, beware!

      Nov 12, 2019 - Marketing in Berlin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people - many of which are leaving or getting fired with no notice despite positive performance reviews.

      Cons

      * When the new CEO refers to recent hires with, "We opened the door and let anyone in", you get a feel of how much this company values the employees that work hard to contribute to the growth of the company. * Although they just fired a bunch of people and chose not to renew the contracts of many they're still hiring and promoting people - the difference is those people are white and predominantly male. In all of upper management there's one non white person and two non male persons, that's incredibly alarming in almost 2020. * All of the perks that the company sold the staff on: free lunches, free snacks, flexible work schedule, ability to work from home, fun & progressive company that "cares" about it's staff and customers does not exist. They took away all of our perks but kept their extremely expensive Berlin office full of chandeliers and marble tables. * There's no room for growth. They don't invest in their employees. Instead of compensating you for the work you do and training you on new skills, they get rid of you for a "better fit". There are rarely raises, no bonuses, and no career paths. If you're considering a job here, you will be working under a dictator dead set on living in the past plus they want you to have years of experience but pay you minimum wage (sometimes even below). Berlin is a progressive place full of forward thinkers, try to find work elsewhere.

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      19 people found this review helpful

      AirHelp Response

      Community Manager

      Hi, we're sorry to hear you are having such a bad experience with us, whilst we wouldn't agree that we have a "dictator", we're eager to hear more of your experience and rectify any issues, reach out to us at employee-feedback@airhelp.com

    3. 1.0
      Current Employee, more than 1 year

      Not the company I joined

      Nov 11, 2019 - Anonymous Employee in Berlin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly, helpful colleagues, but most of them have been fired without warning

      Cons

      -No benefits whatsoever. They took away our free lunches (this is understandable as it is a luxury), our flexible hours, our option to work from home, even our free nuts and cereals. Berlin has no benefits, while Polish offices at least get a benefits point system for gyms, etc. -No job security - you get fired without warning or replaced. There are two types of employees: AirHelp Gold, who get permanent contracts, and AirHelp Silver, who are disposable employees given one year contracts so that they can get rid of you as quickly as possible if things go south. If you don't get the good contract, expect to be treated badly. You get fired whenever management feels like it, and if you get pregnant, say goodbye to your work. I also noticed that most of the layoffs were women and people of color, and the newest hires are mostly white. Not sure if they value diversity as much as they claim. -no way to develop your career - you stay in your position forever. And instead of training existing employees, they'd rather just bring in new "better" employees. -Fire-hire seems to be a permanent strategy. They had major layoffs in 2017, and again in 2019. Obviously, the management don't know what they are doing. -Attractive designer office that is all style, no function. Chairs are uncomfortable and creating back, neck, and arm injuries to employees. -Ruthless, rude upper management who do not treat their employees with respect. They prance around like schoolyard bullies and put people down (or fire you) -probably a dead company that is teetering on bankruptcy. They aren't very honest or transparent with the employees.

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      16 people found this review helpful
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