Airbnb Reviews

Updated May 20, 2022

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Found 1,037 of over 2,077 reviews

4.3
83%
Recommend to a Friend
92%
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Airbnb CEO & Co-Founder Brian Chesky
Brian Chesky
357 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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  1. 5.0
    Former Employee, more than 5 years
    Featured Review

    Great company, inspiring challenges, overall very good

    Sep 17, 2021 - User Experience Researcher in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    * Leadership encourages big thinking * Company stays true to its core values * Super talented colleagues

    Cons

    * As a researcher, being part of the Design org was generally not ideal, as it often led to research being somewhat subservient to design. * Some parts of the company are better at incorporating bottom-up ideas than others. On a lot of teams, decisions, even regarding design choices, can often feel too top-down

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    6 people found this review helpful
  2. 5.0
    Current Employee

    Cleaner

    May 12, 2022 - Cleaner in Oklahoma City, OK
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everything is great and easy

    Cons

    Pay could be better I think

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  3. 3.0
    Former Employee

    it was nice

    May 20, 2022 - Internship in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    it has a really good pay

    Cons

    it was consumed a lot of time

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  4. 5.0
    Current Employee

    Amazing company

    Apr 18, 2022 - Technical Recruiter in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing culture and work life balance!

    Cons

    Senior management as a whole was great but at the IC level, direct management was sometimes not as organized or communicative

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  5. 4.0
    Current Employee

    airbnb

    Apr 29, 2022 - Senior Software Engineer in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance at times

    Cons

    lots of top down decision making

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  6. 5.0
    Current Employee, more than 1 year

    FAANG without the problems of FAANG

    Mar 20, 2022 - Senior Software Engineer in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing diverse collaborative culture. Surrounded by very smart and highly skilled people who are constantly working hard to improve their craft. Most people check their ego at the door, everyone is helpful to one-another with the common mission in mind. Management is compassionate, caring, and clear on expectations. Employees feel supported with the right tools, resources, and are very well-compensated for the hard work. Total comp is on-par or better than FAANG in many cases.

    Cons

    Company is at the intersection of travel and sharing-economy, with focus on mostly traditional idea of travel lodging. While the travel industry is on the rebound from the pandemic, the long term future of the model is not without uncertainty and risk. Lots of competitions and the idea is not unique and can be replicated by competition.

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    5 people found this review helpful
  7. 5.0
    Former Employee, more than 3 years

    Great hosts!

    Mar 31, 2022 - Coordinator in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture, community driven, empathetic leadership, values diversity

    Cons

    Promotion opportunities often limited, not clear

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  8. 4.0
    Current Employee, more than 5 years

    People are great, tech org is not very advanced

    Apr 11, 2022 - Staff Data Scientist in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people: I've had some of the kindest, most compassionate co-workers

    Cons

    The tech: The company is very design driven. DS does not have a strong voice.

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  9. 5.0
    Current Employee, more than 3 years

    Great culture and benefits

    Mar 26, 2022 - Operations Specialist in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote work, company culture, benefits

    Cons

    Turnover rate seems to be a bit high

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  10. 2.0