Airbnb Reviews in Singapore | Glassdoor

Airbnb Singapore Reviews

Updated February 6, 2017
16 reviews

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Singapore (Singapore)

4.2
Star Star Star Star Star
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Airbnb CEO & Co-Founder Brian Chesky
Brian Chesky
10 Ratings

16 Employee Reviews

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Pros
  • Great Management/Support for Work/Life Balance (in 18 reviews)

  • Some great benefits, lyft for work,travel coupons etc (in 31 reviews)

Cons
  • Work-life balance could be better (in 46 reviews)

  • growing pains as a result of rapid growth (in 22 reviews)

More Pros and Cons

  1. "An AWESOME company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Singapore (Singapore)
    Current Contractor - Anonymous Contractor in Singapore (Singapore)
    Recommends
    Positive Outlook

    I have been working at Airbnb as a contractor

    Pros

    Great employee benefits
    Great culture - everyone here genuinely cares about you
    Great learning opportunities - there's lots of room to grow in Airbnb. You are always encouraged and welcomed to speak to your managers about growth and the best thing is that they are always supportive of that.
    An environment where every voice is heard .

    Cons

    None that I can think of at the moment

    Advice to Management

    Keep it up!


  2. Helpful (3)

    "Trip Experience Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trip Experience Specialist in Singapore (Singapore)
    Former Employee - Trip Experience Specialist in Singapore (Singapore)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Airbnb full-time (More than a year)

    Pros

    Great perks, travel credits, attractive culture, comfortable working environment

    Cons

    Culture is at most to attract new hires to join Airbnb when in fact lack of application of culture to work is so glaringly disgusting, especially the human resource team. HR made poor hiring decisions, who have no idea of what work CX does. Mid management are nothing but eloquent and incompetent at their core work, cannot do the most basic work their teams do, no work ethics nor moral values. same for HR who continue to protect their managers and do nothing despite employees reported on their manager's lack of integrity and work ethics. Managers promote people they favour over despite guidelines for promotion. Communication from management is terrible, with no thought of how their employees feel when executive management is still discussing on how to communicate. They need a proper internal comm team, honestly. Operation managers are at best, carried titles from previous job with no understanding of airbnb cultures. HR needs to remember experiences do not always equate to good managers.

    Advice to Management

    The first thing this company needs to do is to fire all the dishonest people and lack of professionalism HR team to save this wrecking ship.


  3. "Social Media Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Media Specialist in Singapore (Singapore)
    Current Employee - Social Media Specialist in Singapore (Singapore)
    Recommends
    Negative Outlook

    Pros

    + Amazing benefits
    + Great and understanding colleagues
    + Opportunities to travel

    Cons

    - Very poorly structured upper management
    - No career development
    - Conflicting internal policies

    Advice to Management

    High turnover in APAC is indicative of the inability of the APAC management team


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  5. "Dynamic yet joyous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time (Less than a year)

    Pros

    empowerment and trust in employees
    dynamic and purposeful
    community focused
    beautiful and relaxing working environment
    awesome insurance benefits
    travel credits

    Cons

    stressful and fast-paced but the environment is too lovely to discount the fact that the company is amazing to work in

    Advice to Management

    keep it flatter


  6. "Director of CX"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time (Less than a year)

    Pros

    Amazing culture, fast paced, excellent benefits and exciting product that is changing the face of travel.

    Cons

    Some people may not like the constant pace and levels of change.


  7. Helpful (1)

    "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Singapore (Singapore)
    Current Employee - Senior Business Analyst in Singapore (Singapore)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time (More than a year)

    Pros

    Airbnb has an exciting vision for the travel industry. People are very friendly and warm. Leadership is ambitious and steers the company well.

    Cons

    The company is teething from a startup to a sustainably growing big company. This can lead to unexpected bottlenecks at times.


  8. "Internship with Airbnb Singapore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Singapore (Singapore)
    Former Intern - Anonymous Intern in Singapore (Singapore)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Airbnb as an intern (Less than a year)

    Pros

    Great culture, great welfare, not much of a hierarchy there...could walk up to anyone and talk to them...communication is very highly regarded there...they give interns a chance to partake into exciting projects, very good supervisor-intern relationship. it's a place where real friendships take place

    Cons

    might be a little hard to adapt if you are socially awkward or if you are a real introvert...took me quite a while to open up

    Advice to Management

    management is great - open to listening to anyone with ideas or opinions on certain things..but they are always so busy so it's hard to catch them!


  9. Helpful (1)

    "A Passionate, Committed & Inspiring Family!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiting Coordinator in Singapore (Singapore)
    Current Employee - Recruiting Coordinator in Singapore (Singapore)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time

    Pros

    It is one of the few companies out there who truly cares about the development of not just itself as a company but its culture and most importantly, its people. The founders and executive staff understand this and always have the culture and its people at the forefront of their minds. The commitment our employees here have to their work is truly inspiring and the encouragement you get from all your peers also drives and motivates you.

    Cons

    It is a young company and it is learning as it grows. There will always be teething problems and discrepancies when operating globally but more could be done to strengthen and empower the regions. It is a fast moving company in which we are constantly running and often times, it means learning on the ground which is overwhelming. Personally, I enjoy the learning curve and the challenges but the biggest pillar in this evolving environment was knowing that I have a supportive team behind me, ready and willing to support me.

    Advice to Management

    Never forget your employees no matter where they are. You've been magnificent and keep doing what you're doing. Do bear in mind, nevertheless, how little changes can affect the operating systems and structures in all regions. They are great improvements but more needs to be done than purely executing it out without consulting the wider regions. But most of all, thank you for building Airbnb.


  10. Helpful (1)

    "A DREAM COME TRUE!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Singapore (Singapore)
    Former Employee - Anonymous in Singapore (Singapore)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Airbnb full-time (Less than a year)

    Pros

    1. Inspiring vision & mission
    2. Meaningful work, we are changing lives everyday with what we do!
    3. Our founders walk the talk, they are the living examples of what they preach!
    4. Great products, I fall in love working with it everyday!
    5. What you do matters regardless of what roles you play and its valued by people
    6. Lots of appreciation, pat on the shoulders, high fives, warm hugs!
    7. Engaging & hospitable culture - one of our core values, BE A HOST!
    8. Fun place to work ❤️
    9. Great learning platform
    10. The sky is the limit!
    11. Open & communicative environment
    12. A lot of heart and soul, human touches in everything we do!
    13. Teamwork is evident ( not a make believe)
    14. You can be yourself, just the way you are!
    15. Mega flexibility at work

    Cons

    1. Young leadership - needs to work on coaching leaders to be more effective in coaching and leading individuals
    2. Growing pains, rapid changes and it can happen daily but if you love challenges, this is the place to work!
    3. A need to Tighten internal communications between teams to foster clearer directions and stronger partnerships

    Advice to Management

    1. Leadership coaching
    2. Safe guard our amazing culture


  11. "Exciting, fast moving, challenging and inspiring!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Singapore (Singapore)
    Current Employee - Manager in Singapore (Singapore)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time

    Pros

    - Working with people that have the same goal, a clear vision and mission.
    - Multi cultural, diverse and interesting.
    - You feel like you are part of something big.
    - Empowering Founders that practice what they preach.
    - You feel like you are actually moving the needle every day, making an impact to this company that you truly believe in.

    Cons

    - For me, being with a fast moving organisation is a definite plus, though I can see this being a challenging place to work if you are used to a perfectly structured 9 to 5 place work environment. You have to live love and breathe Airbnb.


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