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Aircall

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Aircall

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Aircall Reviews

Updated Sep 9, 2021

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Found 49 of over 98 reviews

4.8
99%
Recommend to a Friend
99%
Approve of CEO
Aircall CEO  Olivier Pailhes (no image)
Olivier Pailhes
15 Ratings
Pros
  • "great benefits: equity, 401k plan with company matching, unlimited PTO, 100(in 5 reviews)

  • "Great culture, great people, flexible work hours, great benefits(in 5 reviews)

  • Cons
  • "fast growing company(in 3 reviews)

  • "nothing to say(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      The best ever

      Sep 9, 2021 - Anonymous Employee in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Your voice is heard here and there is a lot of room for internal mobility at this company. Working here also gives you the opportunity to work with so many people from around the world as we are a global company.

      Cons

      Sometimes the workload is overwhelming and you're given more responsibility than what is under your job description.

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    2. 3.0
      Former Employee

      -

      Jun 22, 2021 - Anonymous Employee in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary is adequate depending depending on the team.

      Cons

      Not a strong US presence.

      1 person found this review helpful
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    4. 5.0
      Current Employee, more than 3 years

      Account Executive

      Mar 17, 2021 - Account Executive in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team is great, product is always improving, no self-prospecting necessary for AEs!

      Cons

      Lots of AE functions you have to do here are done by other people at other companies

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    5. 5.0
      Current Employee, less than 1 year

      Incredible culture, people and customer focused company

      Mar 12, 2021 - Vice President in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Agile learning environment, supportive leadership, great benefits/perks and mission driven co

      Cons

      Covid makes it hard for us to be together which has been tough but we’re focused on engagement and prioritizing eachother in every way

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    6. 5.0
      Current Employee, more than 1 year

      Great Culture

      Feb 23, 2021 - Account Executive in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, ample opportunities for growth and career progression

      Cons

      sales is sales- can be demanding day to day

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    7. 5.0
      Current Employee, more than 1 year

      Amazing work environment!

      Feb 10, 2021 - Client Onboarding Specialist in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company truly cares about your career and personal growth.

      Cons

      Working from home has been difficult during this time but Aircall has made an effort to make our WFH situation a lot easier.

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    8. 5.0
      Current Employee

      Great Culture, Pay, and Benefits

      Dec 6, 2020 - Performance Marketing Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I've been at Aircall for almost 2 years and I can honestly say that it's one of the best companies I've worked for. The team collaboration is very strong, even across the Atlantic in their main two offices (NYC and Paris). There is a strong culture that trickles down directly from leadership. Before COVID-19, the whole company would meet up in Morocco once a year for a week-long company offsite. They offer unlimited PTO, competitive salaries, and everyone feels like a family.

      Cons

      Aircall is still very much a startup, so the goals are typically unrealistic, especially during tough economic times. This can lead to low morale on the revenue teams. Also, there is not a clear path for growth at the company. It's possible, but you have to really own your own career and pitch your next role to management. At the moment, there is more growth potential on the Paris team, than the U.S. team.

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      2 people found this review helpful
    9. 4.0
      Current Employee

      Aircall.io

      Nov 8, 2020 - Sales Development Representative (SDR) in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people and caring management.

      Cons

      Start off with a small salary. Have to wait for a year and a half for promotion.

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    10. 5.0
      Current Employee, less than 1 year

      Very thorough process, but understandably so

      Oct 15, 2020 - Technical Support Specialist II in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The culture here is like no other. Everyone is kind, great to work with, and normal. Nothing is fake here, everyone really likes to be here. This kind of company is really hard to find.

      Cons

      Wish I'd found it sooner. Nothing else I can think of.

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      1 person found this review helpful
    11. 5.0
      Current Employee

      Excellent team atmosphere

      Oct 14, 2020 - Porting Specialist in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Ambitious team, super accommodating, great benefits, great pay, amazing perks

      Cons

      It’s a start up company so you have to be able to adapt to change quickly, but personally I wouldn’t say that is such a bad thing.

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      1 person found this review helpful
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