Airport Concessions Inc. Reviews | Glassdoor

Airport Concessions Inc. Reviews

Updated November 10, 2016
5 reviews

Filter

Filter


1.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Winifred Harris
3 Ratings

Employee Reviews

Sort: Popular Rating Date

  1. "Proposal Writer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Proposal Writer in Denver, CO
    Current Contractor - Proposal Writer in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airport Concessions Inc. as a contractor

    Pros

    I was surprised to find some very negative comments about ACI. As a current employee who has worked for ACI for several years, I would echo the comment that executive management at ACI knows retail operations inside and out, but I would add that they are also some of the most honest, creative and fair people I've met in my career.

    Cons

    ACI's vulnerability is also their strength. Executives can be exacting. They're exacting because they're passionate about what they do; what they represent; and their company's family brand. That leaves them open to criticism. Certainly, as with any small business, there will be operational hiccups, but those hiccups must be measured against a 30-year history of dedication to, and reinvestment in, the many communities ACI serves.

    Advice to Management

    Keep representing the high quality, operational expertise and creative zeal you always have.


  2. Helpful (1)

    "Stay clear of this company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Aurora, CO
    Former Employee - General Manager in Aurora, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Airport Concessions Inc. full-time (Less than a year)

    Pros

    As of 2016 this company is on a downward spiral.
    At this point they will be desperate for employees.
    I believe everyone should heed this warning.

    Cons

    Company does not give its employees breaks.
    Does not pay on time.
    Spreads rumors about other employees and management.
    Accuses everyone of stealing.
    Threatens your job security.

    Advice to Management

    As long as current management and executive management are still in charge nothing will change.


  3. Helpful (2)

    "This company is a hostile and toxic enviornment."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Airport Concessions Inc. full-time

    Pros

    They do know what they are doing in the retail business. They are good at what they do.

    Cons

    There is hostility, negativity, yelling, condescension, no praise. Their is an attitude of looking down at the employees. Your voice is not heard.

    Advice to Management

    They need counseling. They need to realize the reason people keep leaving is because of these issues.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Extremely Hostile Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Denver, CO
    Former Employee - Associate in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Airport Concessions Inc. part-time (Less than a year)

    Pros

    Good co-workers as they are very supportive of one another under Nazi like supervisory surveillance.

    Cons

    Nepotism, poor work tools to perform unreasonable demands. Force employees to sign that they are exempt from overtime when legally they are not "exempt" employees. Demeaning and hostile supervisors. Management claims that they listen to employee feedback, but in fact retaliate when an employee makes a statement or suggestion about improving morale.

    Advice to Management

    The only reason that the "family run business" has survived this long is because they operate in a "Government Sanctioned" environment as retail outlets with a captive audience at the Airports in which they have shops.


  6. "Crappy place of employment...."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Denver, CO
    Current Employee - Management in Denver, CO
    Doesn't Recommend

    Pros

    Dental
    Health
    Vision
    Working in the airport where you can meet new people.
    DIA is a very nice airport.

    Cons

    Full of neopotism, owners of buisness never graduated highschool and yet they feel like they can operate a buisness, the word gratitude is not in thier vocabulay, the CEO of the company looks like crap, the VP looks like crap, all upper positions are family, you are overworked and underpayed, they expect you to kiss thier a** 7 days a week and 365 days a year. You constantly feel scared you will lose your job the next day. It is a very hostile work enviroment where company morale is extremely low. There is an incredibly high turnover rate. It is amazing to think that this company has been in buissness for the last 20 years. I am pretty certain that the state of the economy will crush this company and it will have to fold.

    Advice to Management

    Hire somebody educated in buisness management and organizational communication to run the company, turn over the keys, and walk away.