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Aisera

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Aisera

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Aisera Reviews

Updated Aug 4, 2022

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Found 149 of over 161 reviews
3.3
60% Recommend to a Friend
Aisera CEO Muddu Sudhakar
74% Approve of CEO

Found 146 of over 161 reviews

3.3
60%
Recommend to a Friend
74%
Approve of CEO
Aisera CEO Muddu Sudhakar
Muddu Sudhakar
81 Ratings

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
Cons
  • "3) CEO has an anger issue.(in 9 reviews)
  • "Benefits are also below par compared to many companies.(in 4 reviews)
  • "Long hours and short notice deadlines as most of startups.(in 4 reviews)
  • "It's a hard working culture, which in my mind is a positive, but if you join prepare to excel and grow the company.(in 4 reviews)
  • "That being said, it's no surprise that employees work extremely hard and extremely long hours.(in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, less than 1 year

    Great Product! Amazing Team!!

    Jun 12, 2022 - AI/ML Engineer in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great problems to solve: Bunch of smart people solving the Enterprise AI problem and it has been really amazing to be a part of this. Lot of Autonomy and Impact, in an Agile and Iterative and Fast growing company. Strong Business and Sales Growth !! Love it here.

    Cons

    Less structure and hierarchy , growing pains of a fast growing company. Lots of Work!!

    3 people found this review helpful
  2. 4.0
    Current Employee, less than 1 year

    Fast Paced Environment

    Jul 19, 2022 - Account Executive in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Stock, benefits, competitive, remote, account growth

    Cons

    High expectations, limited feedback, long hours

    Be the first to find this review helpful
  3. 4.0
    Current Employee

    Great product and good demand

    Jun 22, 2022 - Sales Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Aisera has likely the best product in the conversational AI space. Many customers who compare Aisera against competitors routinely provide this feedback. In most of cases, customers usually ask for Roadmap or sales shows roadmap, but not the case here. Product is quite comprehensive and feature rich.

    Cons

    Company needs to revamp marketing to showcase the superiority of the product. There are many competitors out there who claim they have a similar solution. Proper marketing to show the differentiation is key.

    6 people found this review helpful
  4. 1.0
    Former Employee, less than 1 year

    Worst company I've ever worked at

    Aug 4, 2022 - Data Scientist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I had some good coworkers which showed lots of sympathy which was nice.

    Cons

    Everything is wrong with this company: 1. The environment is toxic and dysfunctional. Lots of finger pointing, CEO yells at people and humiliates them in a company-wide meetings, upper management are always right and only "yes sir" kind of people are promoted. 2. The product is a dummy rules based model, there's no AI in this company. However, they would lie in the hiring process and to the customers that their product is using machine learning. THIS IS A RULES BASED MODEL which is so bad that is not scalable. 3. People would be transitioned to different groups without them wanting and no one cares if you are happy or not. Employees interests and skill set are not respected. 4. CTO is basically an annotator and won't let people do AI, he insists on rules based model which is too complex for CSMs to deal with and they need to involve data scientist and software engineers. 5. Very abusive work environment, you would need a therapist.

    6 people found this review helpful
  5. 1.0
    Former Employee, less than 1 year

    only a startup by name not by reputation

    Jul 28, 2022 - Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    there are no pros for this company

    Cons

    Leadership are unsympathetic and closed minded. Startups you will work a lot which is granted but this is beyond that. They work you long hours 6 or 7 days a week, promote a culture of giving updates late at night to show you are working, no acknowledgment, or giving time to uncompress. 15 days of PTO combined with medical leave is lowest in industry and they ask you to justify taking time off even when you earned it. Leadership frequently calls out engineers in public forums for being slow and blame them for schedule slips. stuck in the past using email chains for everything. no process, little documentation that is kept up to date other than very high level. They still will call you on your time off and expect you to work. monolithic antiquated programming practices rule here. No CI/CD. only giant complex releases that are delayed weeks or months. They want locals and remote folks to come to the office every week even though its largely empty and unnecessary. This company is the same people in 4th iteration. they just can't grow this way. Any new engineers they hire quickly leave once they find out what its really like there. Warning they straight out lie in interview process offering all sort of benefits that don't exist. This is pandemonium.

    9 people found this review helpful
  6. 4.0
    Current Employee, more than 1 year

    It’s a grind, good leadership, executives are micro managers

    Jun 16, 2022 - Account Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Leadership is great. Product is great, market loves it, pay is good.

    Cons

    Executive team is micro managing. Executive has lots of plotless tasks. Reports after reports and more reports. Can never close an opportunity or you get yelled at.

    Continue reading
    3 people found this review helpful
  7. 1.0
    Current Employee, less than 1 year

    Hostile Work Environment

    Jul 15, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    None. The job is meaningful and the work is interesting but all the negatives outweigh the positives.

    Cons

    Too many to list. First off, it’s a very hostile work environment brought on by Senior Leadership. The CEO leads with fear, and all of his “minions,” I.E., VPs seem to think this is how best to achieve results too. Everything gets bottlenecked at the VP level, but they will blame it on you and practically verbally attack and insult you on conference calls. Oh, and did I mention there was NO work-life balance? You will be called into meetings anytime of the day, night or weekend. If you’re unavailable, it’s a you issue, not a them calling you at absurd hours issue. I’m out of here the first chance I get. If you get an offer, don’t walk away; RUN!

    Continue reading
    12 people found this review helpful
  8. 1.0
    Former Employee, less than 1 year

    Horrible work environment

    Jul 16, 2022 - Sales Development Representative (SDR) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    No pros to list due to all the cons.

    Cons

    Have fun with the interview process as it was a nightmare. Rescheduled more than 10 times. Unprofessional work environment. Unorganized atmosphere. This place is a nightmare. CEO is power hungry and will run this company into the ground.

    9 people found this review helpful
  9. 1.0
    Former Employee

    No distinct roles - too many directors

    Jul 12, 2022 - Machine Learning Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's a cool industry to work on ML You can change your contract to remote Looks like the sales are going well and company does more hirings

    Cons

    Directors pretend to be project managers and technical leads pretend to be product owners which results to no actual work from their side and constant conflicts of interest and scope Trying to find information feels like playing the game of hot potato because everyone redirects you to someone else Communication alone can be a very good reason to leave since there is no transparency of projects and work being done which results to reinventing the wheel and redo things which have been done It s a very sad and toxic work environment

    9 people found this review helpful
  10. 1.0
    Current Employee, less than 1 year

    Join at your risk and prepare to work long hours...

    Jul 10, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If I had to list any pros, there would be none.

    Cons

    The work environment is incredibly toxic stemming from leadership/management. Any middle-managers and below are subjugated to becoming "Yes" men that only suck up to the higher executive team. Everyone is intimidated because they will get called out during a meeting, asked to work over night/the weekend if something is not turnover in less than 24 hours by their demands. Higher executives are verbally abusive and will insult you if you try to express your opinion.

    Continue reading
    8 people found this review helpful
Viewing 1 - 10 of 146 Reviews
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Aisera Reviews FAQs

Aisera has an overall rating of 3.3 out of 5, based on over 161 reviews left anonymously by employees. 60% of employees would recommend working at Aisera to a friend and 53% have a positive outlook for the business. This rating has decreased by -26% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Aisera employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Aisera. This rating has decreased by -21% over the last 12 months.

60% of Aisera employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Aisera 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Aisera to be career development, culture, coworkers and the cons to be benefits, management, senior leadership.

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Glassdoor has 161 Aisera reviews submitted anonymously by Aisera employees. Read employee reviews and ratings on Glassdoor to decide if Aisera is right for you.