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Akamai Reviews

Updated January 18, 2018
270 reviews

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3.9
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Approve of CEO
Akamai CEO Tom Leighton
Tom Leighton
172 Ratings

270 Employee Reviews

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Pros
Cons
  • Work life balance not very good (in 40 reviews)

  • Some of the middle management are still old school about work ethics (in 22 reviews)

More Pros and Cons

  1. "Great Student opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compensation Co-op in Cambridge, MA
    Former Employee - Compensation Co-op in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Akamai full-time (Less than a year)

    Pros

    Was a Northeastern Co-op at Akamai
    -Great Pay
    -Really good managers
    -Many fun programs planned for coops/ interns

    Cons

    Don't really have any. The role didn't end up being a good fit for me but was overall a very positive team dynamic and experience.


  2. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Cambridge, MA
    Former Employee - Financial Analyst in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Akamai full-time (More than 3 years)

    Pros

    Excellent culture of caring and (very) smart people. Not a place with tons of office politics. People that are promoted are typically the highest performers. Finance senior management is very qualified and filled with people who have been with the company for the long-term.

    Cons

    Relatively difficult, but not impossible, to make career (department) shifts within the company.

    Advice to Management

    Keep up the good work!

  3. "Senior Manager of Software Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineering Manager in Cambridge, MA
    Current Employee - Senior Software Engineering Manager in Cambridge, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Akamai full-time (More than 5 years)

    Pros

    Great and intelligent people
    Interesting work
    Competitive salary and benefits
    Very flexible work schedules

    Cons

    Lack of consistent direction from senior management
    Internal infrastructure and tools are inadequate and underfunded

    Advice to Management

    Stick to a particular plan and don't overreact to the latest news of the day or stock price
    Invest more in internal systems


  4. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Cambridge, MA
    Current Employee - Senior Software Engineer in Cambridge, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Akamai full-time (More than 3 years)

    Pros

    Great benefits
    Awesome WFH benefits
    unlimited holidays
    HDHP plan available
    unlimited holidays
    good bonus
    good salary and raise
    latest technologies
    employee oriented
    wellness program

    Cons

    Very slow growth to higher levels
    Sr Software Engineer has 2 levels!
    Outsourcing and reducing costs
    Parking benefits are better than commuter!

    Advice to Management

    There is lot of fluff . Too many events, parties, outings. Cut it and put it back in the company
    Focus on growth
    Cambridge is very expensive to find talent and travel. Not sure why we spend so much money trying to maintain cambridge office
    Allow employees to WFH


  5. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Akamai full-time (More than a year)

    Pros

    Great office location, work flexibility to WFH, unlimited PTO (with discretion of course, great benefits, and smart colleagues.

    Cons

    Cheap company. Budgets don’t get enhanced and ordering additional office supplies seem to be an issue.


  6. Helpful (2)

    "not the worst, but far from the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Platform Operations Technician in Cambridge, MA
    Former Employee - Senior Platform Operations Technician in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Akamai full-time (More than a year)

    Pros

    - They obey the law.

    - The pay is decent.

    - Their executives say a lot of words about improving diversity and inclusion.

    - Employee Resource Groups (ERG's) exist and hold events with ice cream or other food.

    - The Information Security and Mapping departments contain many good managers and treat employees very well.

    - If you're motivated, you can learn a lot by getting onto Information Security and Mapping email lists, showing up to talks, and taking notes.

    Cons

    - Managers have tremendous latitude to approve/deny "unlimited" vacation, which means if you get a bad manager or a manager who dislikes you, you will have zero (0) actual days of vacation.

    - The on-call structure is also determined by each individual team, and is entirely at managers' discretion. This includes whether any on-call work is compensated at all, and how much on-call work is required to keep your job. If you get onto a bad team, there is no upper limit on how many nights, weekends, and holidays you could spend putting out fires.

    - Some departments, like Platform Operations, mostly contain bad managers who literally laugh in the faces of employees expressing distress, in front of many other employees.

    - Akamai does the minimum for transgender people that they are legally required to do. When I was there, their "LGBT" ERG was almost entirely cisgender gay men handing out Human Rights Campaign flyers and patting themselves on the back. The company had no gender-neutral restrooms anywhere in the world, and the LGBT ERG was reluctant to say or do anything about that. If you want an LGBT ERG to do anything but celebrate marriage equality and give you ice cream, try another company.

    - Their approach to disability is also "we will obey the law, and do absolutely nothing else." To the best of my knowledge, there is no disability ERG, many accommodation requests are denied, requests that are accepted take weeks or months, and nobody whose request is denied sticks around for more than a few months.

    - Their approach to infrastructure/operations is seriously flawed and outdated. When I was there, I felt like Akamai was worse than average, but after leaving and getting context from people at other companies, I feel like their NOCC offices are best described as sadomasochistic performance art.

    Advice to Management

    Either read up on alarm fatigue or have someone stand two feet behind you and blow an airhorn every twenty minutes, either way, you'll learn something about why your NOCCs do such shoddy work and have such high turnover.


  7. "Technical Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Akamai full-time (More than 3 years)

    Pros

    Room for growth. Management always welcomes initiatives

    Cons

    remote teams, which prevents face to face collaborations

  8. Helpful (5)

    "Poor Middle Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Cambridge, MA
    Current Employee - Sales in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Akamai full-time (More than 3 years)

    Pros

    Great brand name in cloud security.

    Cons

    Where to begin? Much of Akamai's problems are the result of poor leadership in Middle Management. They are out-of-touch with what their respective teams go through to ensure customer service and growth. Instead of innovative ideas and workable strategies, they promote nepotism, internal politics, turf wars, etc. This results in low morale, inefficiencies, poor decisions, lack of coherent strategy, dismal ROI, defections, resentment, etc. Moreover, internal promotions are something of a joke. It doesn't happen unless you're connected with a hiring manager.

    Advice to Management

    The problem with Akamai is Middle Management. We need managers and executives who have proven business experience when it comes to strategy, sales execution and marketing.


  9. "Akamai is a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development and Product Specialist in Denver, CO
    Former Employee - Business Development and Product Specialist in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Akamai full-time (More than 5 years)

    Pros

    great base salary, benefits, 401k matching, ESPP program and HSA account. The employee base is intelligent, organized and very professional. I would highly suggest pursuing a career at Akamai.

    Cons

    Akamai is growing by acquiring companies and they sometimes lose vision or do not have a committed strategy.

    Advice to Management

    Have a fully accepted and blown out strategy before acquiring the new company.


  10. "Sales Research Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Research Assistant in Cambridge, MA
    Former Employee - Sales Research Assistant in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Akamai full-time (More than a year)

    Pros

    Akamai has a great product with a lot of upside. The workspace is very nice and the office culture is one that I enjoyed.

    Cons

    The training I received as an intern was not very good. Since I left I know they have implemented a training program.


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