Akamai Reviews | Glassdoor

Akamai Reviews

Updated August 11, 2017
13 reviews

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Akamai CEO Tom Leighton
Tom Leighton
3 Ratings

13 Employee Reviews

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Pros
  • Great benefits and work-life balance (in 109 reviews)

  • Work with smart people, not only clever but also very responsive in terms of help when going through the learning curve (in 77 reviews)

Cons
  • work life balance can suffer at times (in 38 reviews)

  • Some of the middle management are still old school about work ethics (in 20 reviews)

More Pros and Cons

  1. Helpful (2)

    "Training was awful at akamai"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Revenue Accountant in Cambridge, MA
    Former Contractor - Revenue Accountant in Cambridge, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Akamai as a contractor (Less than a year)

    Pros

    The compensation was fair. There are plenty if opportunitues to meet new people as the place has plenty of employees

    Cons

    Training process was awful within the 1st week. I identified it

    Advice to Management

    Find somone that is capable of making a new comer feel comfortable or has really good soft skills


  2. Helpful (13)

    "Tough Times Ahead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Akamai full-time (More than 5 years)

    Pros

    Akamai's brand is great and the pay historically has been good, but the Cons out weigh the Pros.

    Cons

    Akamai has been great for many years, but after a number of internal reorganizations within the Finance and Operations organizations and poor leadership decisions, morale is at an all time low, attrition is high, and cost cutting is adding insult to injury. The "you're behind, move faster" motto is not motivating, especially when work life balance is no existent.

    Advice to Management

    Look outside to recruit leadership from organizations that better understand how to drive strategy. Pay attention to the very high attrition rates. Stop with the smoke and mirrors and be honest with your employees. Drop the "you're behind, move faster" motto.

  3. Helpful (12)

    "Selfish management culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Mateo, CA
    Former Employee - Senior Software Engineer in San Mateo, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Akamai full-time (More than 10 years)

    Pros

    Dominant position in the CDN market. Stable company.

    Cons

    Selfish management culture, I have not seen good managers of any level many years in this company. They all seem to be similar in style: first priority is their job security and career ladder, last thing on their mind is their employees and company long term health and development. All these kinds of management culture even made engineers working in the similar selfish style. in the end, team work, enthusiasm, innovation and collaboration cross departments are getting less and less over the years. Company will suffer in the end.

    Job pay level including bonus and stock is on the cheap side, i.e. low end of Silicon Valley range. Besides, company gears up more to hire H1 visa cheap labor, to relieve its non-competitiveness in retaining good employees.

    Some HR managers are not fair to employees either. They work from headquarters in Boston. Know very little about Silicon Valley open culture and employee concerns. When employee reports issues about their managers to HR, they feel like colluding with the manager to defeat the employee, rather than addressing employees concern and solving problems of the bad manager and management culture.

    All these culture things make me think never recommend someone to work for a company headquartered in East coast.

    Advice to Management

    Determined to improve management and its cultures for the long term health and development. Promote top engineer talents with no job security concerns from outside to be managers, hire Silicon valley HR managers. All managers should have independent decision powers, not subject to someone in East coast. Treat employees right with competitive compensation.


  4. Helpful (9)

    "Very poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer II in Davie, FL
    Current Employee - Software Engineer II in Davie, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Akamai (More than a year)

    Pros

    Great benefits assuming your manager doesn't undercut or remove access to them, akamai name looks good on resume

    Cons

    Sub par pay
    Lack of leadership among management in Ft Lauderdale office
    HR Department non-responsive to complaints
    No response to transfer requests
    Claims to welcome ideas, doesnt
    Lies during recruitment
    Manager can cut some perks purported to be available (akamai anywhere)
    Lack of feedback from immediate management team
    Lies in employee review and readiness evals, hr disregards complaints about this

    Advice to Management

    Go back to what you're passionate about and leave management to those who love it


  5. Helpful (2)

    "Network Infrastucture Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Infrastructure in Cambridge, MA
    Former Employee - Network Infrastructure in Cambridge, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Akamai full-time (More than 3 years)

    Pros

    Good Benefits- Stock options
    Great referral bonus available

    Cons

    Bad Management
    Pay on the low scale
    Good work/life balance - Unlimited Time Off

    Advice to Management

    Communicate with your employees


  6. Helpful (6)

    "Not a good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Santa Clara, CA
    Former Employee - Software Engineer in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good coffee! Nothing much to say since I couldn't stay longer.

    Cons

    1. Expected to work extra hours and no work life balance.
    2. Most of the managers are not trained well. My manager had VERY VERY poor communication skills both verbal and written.
    3. Team meetings where just being scheduled to stay extra hours.
    4. Very poor management of resource and time.

    Advice to Management

    Train your managers well in terms of how to manage people.


  7. Helpful (28)

    "Discrimination."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Cambridge, MA
    Current Employee - Technical Support Engineer in Cambridge, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    1) Free Coffee.
    2) Free backpack.
    3) When they ask you to work weekends and holidays they will keep the lights on, but the heat and air conditioning will be turned off.

    Cons

    1) Discrimination.
    2) Hostile work environment.
    3) No reward for loyalty or tenure.
    4) No training, unless you're part of the "culture".
    5) They lied about the vacation time and quickly took it away?!

    Advice to Management

    When an engineer spends 3 years at your company, learns all of your systems, products, and software at the level of a developer, it doesn't make sense that they are left behind. Engineers with less than a year of experience and no skills are promoted rapidly because they are part of the "culture" of Akamai. I saved multimillion dollar clients while your developers sat and did nothing. I trained engineers who could barely use a console interface who got promoted over me. This company is not for anyone outside of it's "culture".

  8. Helpful (13)

    "Interesting challenges, but not all its cracked up to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Cambridge, MA
    Former Employee - Senior Software Engineer in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Akamai full-time (More than 3 years)

    Pros

    Interesting areas to work like CDN, Cloud, Security.

    Cons

    Not a big fan of their corporate policy which they invoke at will if they want to get rid of you. Lawyer will shove you out the door, and not let you explain anything. Also the ability to move up is limited, ability to work on private projects is a rare commodity. Their corporate spirit is contrived, pretending to have a start up mentality. Acquisition of companies are sometimes not wise.


  9. Helpful (17)

    "UGH"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NIE in Cambridge, MA
    Current Employee - NIE in Cambridge, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Akamai full-time (More than 5 years)

    Pros

    If you do not care about your job and are really good at keeping quiet, this is a great place to melt the years away.

    Cons

    Too many to list, HR issues at every turn. Mid-level managers are of no help to you. Do not ever say a single word about anything or you'll certainly be sorry.

    Advice to Management

    HR needs a major overhaul.


  10. Helpful (20)

    "Doesn't care about employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Cambridge, MA
    Former Employee - Software Engineer in Cambridge, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Akamai full-time (More than a year)

    Pros

    Good location, nice benefits, good pay.

    Cons

    Management doesn't care and doesn't listen. There is verbal abuse that happens, but no one is willing to speak out because of a culture of fear that has crept in. I left because as a software engineer from MIT I had big ideas and wanted to go somewhere I thought I could make a big impact. Akamai turned out to not be much like they said it would when the aggressively recruited me.

    Advice to Management

    Clean house and try again.


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