Akamai Reviews | Glassdoor

Akamai Reviews

Updated December 1, 2017
15 reviews

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Akamai CEO Tom Leighton
Tom Leighton
9 Ratings

15 Employee Reviews

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Pros
  • Great benefits and work-life balance (in 114 reviews)

  • Work with smart people, not only clever but also very responsive in terms of help when going through the learning curve (in 78 reviews)

Cons
  • work life balance can suffer at times (in 39 reviews)

  • No cons that should be mentioned (in 22 reviews)

More Pros and Cons

  1. Helpful (22)

    "Inconsistent / Nonexistent leadership in Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist in Cambridge, MA
    Current Employee - Marketing Specialist in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Akamai full-time (Less than a year)

    Pros

    Company as a whole is great. Great benefits, cool technology, strong CEO. Folks in Engineering and other groups seem to enjoy their work.

    Cons

    Marketing is a disaster right now. New leadership took over a year ago and has since fired majority of middle-management and many of the individual contributors, replacing with cronies from previous company. New team is focused on playing defense and making excuses for underperformance rather than making any improvements. Morale is low low low -- Those not fired either have quit, are actively looking, or waiting for sev package from next round of firings. I'm in the third camp. One thing all three camps have in common is that we're all "checked out," made all the easier by the fact that leadership is often out of office.

    Advice to Management

    Do an audit of Marketing and determine whether executive intervention is needed (In my opinion, it is).


  2. Helpful (7)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Santa Clara, CA
    Current Employee - Manager in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Akamai full-time (More than 5 years)

    Pros

    More Technical including Management.

    Cons

    Not many benefits compared to other Bay area companies. Looks from the eyes of East Coast (very imbalance), very thrifty and pessimistic. Bonus cut downs even after year long hard work. Slow hiring/ Resource shortage but expectations are very high.

    Advice to Management

    Open more resource or atleast fund properly when planning to work on a new product to be really fast forward and be competitive with benefits for employees in bay area.

  3. Helpful (15)

    "Good resume builder, but evident growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Cambridge, MA
    Current Employee - Marketing in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Akamai full-time (More than 3 years)

    Pros

    - Good benefits package (unlimited paid vacation, ESPP, RSUs, 401k, bonus, discounts/perks, etc)
    - Descent work-life balance (work from home is common)
    - Nice, modern offices
    - Access to work on big, global projects for a large, well-known tech company
    - Startup culture with an all-inclusive, progressive environment

    Cons

    - Career growth is severely limited
    - Budget cuts due to slower growth over the past couple of years have limited access to things like attending conferences to learn to skills
    - "Managers" tend to be the most-tenured employees rather than people who demonstrate effective management skills
    - New management has taken over Marketing which has resulted in layoffs, people jumping ship, awfully-low morale across the board, "us-and-them" tension between the new Management team and tenured Akamai employees, little transparency, and snap decisions that adversely affect other arms of the department
    - The company is known for it's smart employees, but not in Marketing. Smart, good employees are leaving because employees who can't perform tend to stick around (some of whom came through acquisitions)
    - Employee reviews are a joke and not taken seriously at all
    - Employee promotions are tied to politics—not performance
    - The onboard training program is a waste of time unless you're in sales, or an engineer

    Advice to Management

    - Many good employees are leaving because new management and acquisitions are not sufficiently integrated, which results in silos, an us-and-them culture rather than a team culture, and subsequently, low morale. This needs to be fixed before the company continues to grow.
    - Don't champion education as a perk during the interview process, then take it away due to budget cuts for all non-customer-related travel.
    - Promote and hire managers who know how to effectively manage employees rather than people with x years of experience doing a function.
    - Take employee reviews seriously: require peer 360 reviews, measure performance, and recognize it, and promote accordingly. Because right now, it's: "You exceeded your yearly goals, great! Here's a 3% cost-of-living raise and a fraction of the bonus we forecasted for you at the beginning of the year. Congratulations."


  4. Helpful (3)

    "Company is Great; Management Lacks!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Approves of CEO

    I have been working at Akamai (More than 5 years)

    Pros

    Cutting edge, Great Benefits; Startup Feel

    Cons

    Promote people to management who are clueless. HR is useless to fix issues. Startup Mentality

    Advice to Management

    Listen you your employees!


  5. Helpful (12)

    "Head of Security Product Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA
    Doesn't Recommend
    Positive Outlook

    I worked at Akamai full-time (More than a year)

    Pros

    Really smart people. They own the market for Content Distribution Networks. The benefits are decent. HQ is in a great location. Truly global player.

    Cons

    A highly political environment. Not collaborative. The senior executive team is one big clique. If you don't have a PhD from MIT you are looked down upon. Many insecure senior managers that fire at will when they feel threatened. They say they want people to challenge the norm but many managers are threatened by that policy. Not well liked by customers as their reputations is one of arrogance. Pay is low relative to competitors.

    Advice to Management

    You need to do 360 degree reviews. I've never met so many incredibly smart and competent former employees that absolutely despise the company.


  6. Helpful (7)

    "Great culture horrible politics and slow to make change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Finance Manager in Cambridge, MA
    Former Employee - Senior Finance Manager in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Akamai full-time (More than 5 years)

    Pros

    I loved the culture and energy of the place and the total compensation is excellent. Since joining 5 years ago l have seen and done a lot in my Finance career.

    Cons

    Finance is the most backward department with many VPs that shouldn't be ones and need major leadership experience. Shared accountability doesn't work and processes are slow to nonexistent to change since my 5 year tenure.

    Advice to Management

    Hire real leaders and give more opportunity to others.


  7. Helpful (11)

    "Great benifits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Security Operations Center Engineer in Tamarac, FL
    Current Employee - Senior Security Operations Center Engineer in Tamarac, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Akamai full-time (More than a year)

    Pros

    The Benefits are awesome! The Health Benefits and amount of Vacation time are great.

    Cons

    Pay is below standard and the culture is one of those drink the kolaid and worship the company or Punished for your Blasphemy

    Advice to Management

    Start listening to your employees that actually work with the product and have the skills not some out side consultants with a degree who has never worked a day in the field. Also when your your employees start quitting cause they are over worked and under paid. try filling their positions and opening up more. Not closing them out and offering over time.

  8. Helpful (7)

    "Great pay and benefits but infrastructure lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Cambridge, MA
    Current Employee - Senior Analyst in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Akamai full-time (More than a year)

    Pros

    Great pay and benefits, charismatic CEO who is very much in the details, company makes great efforts to try and retain the start-up feel

    Cons

    Systems are woefully lacking, many managers are new to managing and micromanage to death, no investment in upkeep of employees' skills, some groups work really long hours for lack of systems and hierarchies

    Advice to Management

    Do what's right not only for the company but for the employees. If there's smoke, there's usually a fire!


  9. Helpful (14)

    "Friends don't let friends work at Akamai"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Service Performance Engineer in San Antonio, TX
    Former Employee - Senior Service Performance Engineer in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Akamai full-time (More than a year)

    Pros

    Good wages, don't have to work very hard. In fact, don't work very hard: they're not intetested. Actually, some of the biggest names in the tech biz worked there, gettinng the heck out as fast as they could.

    Cons

    What a sad, sad place. Full of people who have given up and are just pulling down a paycheck by scrupulously following arbitrary office rules. All baby pictures on cubicle walls must contain at least one rubber duck.
    Of course there are exceptions, but this appears to be more of the rule.

    Any company that still heavily boasts of inventing the consistent hash has some serious laurel sitting going on:
    "Oh yeah? Well, we invented TURNIPS! Take that, Mister you-and-your-cool-social-app guy! How do ya like THOSE … umm … turnips?"
    In short, a has-been place for those not going anywhere in a hurry.

    Advice to Management

    Patent troll the consistent hash for everything you've got.


  10. Helpful (21)

    "Top down culture run by bureaucrats,well supported by HR."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Cambridge, MA
    Current Employee - Software Engineer in Cambridge, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good viable business.
    Good developers and testers mostly. Very smart, interesting personalities.
    The CEO is likable and smart , but his blog "ask Tom" is written and signed by HR.

    Cons

    Culture of extreme fear, fed by many very quiet people on H1 visas..
    People run away from you as soon as they sense any trouble. Run by the incompetent old timers with the great social skills, who would turn your every word against you. The ability to do the job does not count at all. HR refuses to look at that.
    Developers discuss technical details behind the closed doors, so to avoid disappointing those sharks with too much knowledge. Groups are isolated and only communicate to each other after the manager's approval.
    Six levels of hierarchy between a developer and the CEO.

    Advice to Management

    Weed out your managers. People need some air to breeze.


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