Aladdin's Eatery Systems Reviews | Glassdoor

Aladdin's Eatery Systems Reviews

Updated November 2, 2017
26 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Jamie Samaha
11 Ratings

26 Employee Reviews

Sort: PopularRatingDate

  1. "Server/Front of House Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Aladdin's Eatery Systems part-time

    Pros

    I worked my way from being a server in high school to a manager in college. This was the best place for me to start getting work experience. It is a very cultural experience and you will hone your customer service skills as their motto state "the customer is king"! I highly recommend this company.

    Cons

    Kitchen staff. Long hours in management. New ownership was not the best.

    Advice to Management

    (and to owners) This place operates like a family. It is okay to come in and be nice to everyone but it was unappreciated by many employees that you came in and tried to change everything and that you were very demanding. It changed the company's atmosphere. Reason why I left.


  2. "Fantastic place to work!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aladdin's Eatery Systems full-time

    Pros

    Great work environment, fun group of employees who genuinely enjoy being with each other

    Cons

    Higher management is a bit removed from daily workers/staff

  3. "A tired concept"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Aladdin's Eatery Systems full-time

    Pros

    Back of house systems are solid, creating consistently good food.

    Cons

    Unrealistic expectations for management, both with low pay and hours expected.

    Advice to Management

    Your corporate culture is toxic, and has cost you the loyalty and best efforts of many employees. Good people leaving every week because they've been treated poorly.


  4. "Front of House Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front of House Manager in Durham, NC
    Former Employee - Front of House Manager in Durham, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Aladdin's Eatery Systems full-time (More than a year)

    Pros

    Good pay, good training system. Responsibilities aren't hard to learn. Franchise owner was there all the time and highly liked/respected. Franchisor never visited, but we heard he is a nice guy.

    Cons

    Large menu so server turnover is higher than other restaurants. Constantly training new servers. Long hours, 80+ hrs a week with no breaks. On your feet a lot. Kitchen employees have no boundaries and made female employees uncomfortable.

    Advice to Management

    If you cannot multitask and stay busy/on your feet for 10-12 hours straight, then this is not the job for you.


  5. "okay, flexible with hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Aladdin's Eatery Systems part-time

    Pros

    very easy serving job and flexible with hours

    Cons

    only 50% discount on food for servers and server tests

    Advice to Management

    don't keep so many servers on as much as they do not make enough money


  6. "GREAT PLACE!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aladdin's Eatery Systems part-time

    Pros

    Loved that place, I loved my boss more than anything

    Cons

    Catty sometimes, owner is kind of intimidating


  7. "Too much management turnover, management very inexperienced, managers hired based on availability rather than skill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Akron, OH
    Former Employee - Server in Akron, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good family atmosphere, teamwork, flexible schedule, management involvement, easy job and responsibilities. I really liked my co-workers. The work environment is typically very relaxed

    Cons

    No positive feedback, tips are typically low due to low check averages. Management is really experienced and not typically hired on skill.

    Advice to Management

    Hire experienced managers

  8. "I put in five years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Aladdin's Eatery Systems full-time

    Pros

    Very stable hours, fair hourly pay

    Cons

    Very thick glass ceiling, I had a huge number of promises of promotion, ended up leaving because of three years of procrastination


  9. Helpful (1)

    "sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender
    Former Employee - Server/Bartender

    I worked at Aladdin's Eatery Systems part-time (Less than a year)

    Pros

    on rare occasions you can make $15+/hr

    Cons

    pay is far below minimum, no free meals, servers are required to do janitorial work because the restaurant is too cheap to hire janitors (waiters cost $2.13/hr). disorganized, company has no morals or values-profits are the only objective.


  10. Helpful (1)

    "Awful management and employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Pittsburgh, PA
    Former Employee - Line Cook in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Some other stores the employees and managers are decent people. The back of the house with the kitchen I worked at were friendly and good to work with.

    The location in Mt Lebanon, PA was the opposite

    Cons

    The management system is terrible. Nothing but snobbish immature provincial brats who only treat the employees well if they think like them, otherwise it's time to start looking for another job

    Advice to Management

    Grow Up.


Showing 26 of 26 reviews
Reset Filters