Alamo Rent A Car Reviews | Glassdoor

Alamo Rent A Car Reviews

Updated August 24, 2017
67 reviews

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3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Alamo Rent A Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
17 Ratings

67 Employee Reviews

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Pros
  • Good teamwork enviroment and the potential to make good money, specially in high seasons, where you could rack up lots oh hours (in 3 reviews)

  • Tons of opportunity to learn customer service (in 4 reviews)

Cons
  • Shifts based on seniority, very little time for a life outside work (in 2 reviews)

  • Unfortunately, that's just the way it works and that goes for any Car Rental Company (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Augusta, GA
    Former Employee - Customer Service Representative in Augusta, GA

    I worked at Alamo Rent A Car part-time (Less than a year)

    Pros

    Great hours, team environment, and decent pay with commission

    Cons

    Very slow at times

    Advice to Management

    Management was great and open to feedback. Keep it up

    Alamo Rent A Car Response

    Jun 9, 2017 – Manager: Employer Brand

    Thanks for the great review! Good luck in your current endeavors!


  2. "alamo rent a car"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alamo Rent A Car full-time

    Pros

    good pay plan, they are flexible with your schedule

    Cons

    under staff, no management after 6pm most of the time

    Advice to Management

    work a little harder

  3. "service agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company fast pace environment. Love what I do.

    Cons

    summer months are hot but that is life

    Advice to Management

    keep making great strides to take care of your people

    Alamo Rent A Car Response

    Aug 14, 2017 – Manager: Employer Brand

    Thanks for the great review! Keep up the great work! We appreciate all that you do for the business.


  4. "Return Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Alamo Rent A Car full-time

    Pros

    Great benefits, rental discounts, Good company.

    Cons

    Management sucked. Better pay.

    Advice to Management

    Take care of your employees.


  5. "Rental Sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Alamo Rent A Car full-time

    Pros

    the opportunity to make sales commissions

    Cons

    lack of career advancement opportunities


  6. "Diverse company with great benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in SeaTac, WA
    Former Employee - Customer Service Agent in SeaTac, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alamo Rent A Car full-time (More than a year)

    Pros

    Flexible hours, opportunity for overtime, excellent benefits for the whole family.

    Cons

    Management is young, inexperienced at dealing with difficult customers/situations. So employees are left to deal these situations. There is A LOT of gossip,including manager's. Reminds me of highschool.

    Advice to Management

    Actually promote within. Don't underestimate the value of your employees, especially graveyard.

    Alamo Rent A Car Response

    Jun 19, 2017 – Manager: Employer Brand

    Thank you for the honest feedback. Good luck in your current endeavors!


  7. "Easy job. Good working atmosphere."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lot Driver in Kahului, HI
    Former Employee - Lot Driver in Kahului, HI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Alamo Rent A Car full-time (Less than a year)

    Pros

    Good part time job. Easy way of making money. Friendly coworkers. Good management willing to assist you. Great place to work at.

    Cons

    Working in the elements. Not worth pursuing as a career. Low hourly pay, not enough to survive on. Occasionally dealing with rude customers.

    Alamo Rent A Car Response

    Jun 9, 2017 – Manager: Employer Brand

    Thanks for the review!

  8. "Job"

    StarStarStarStarStar
    Current Employee - Rental Agent in San Francisco, CA
    Current Employee - Rental Agent in San Francisco, CA

    I have been working at Alamo Rent A Car full-time (More than 3 years)

    Pros

    Car rental discounts and benefits.

    Cons

    pay rate was not enough.


  9. "Happy Airport Return Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Return Agent in Clearwater, FL
    Current Employee - Return Agent in Clearwater, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alamo Rent A Car full-time (More than a year)

    Pros

    Medical bennies
    Manager personal availability
    Coworker camaraderie

    Cons

    Outside exposure to work environment, out of ERAC control...

    Advice to Management

    Keep it up...


  10. "Good seasonal job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alamo Rent A Car part-time

    Pros

    Very relaxed environment
    High level of independence
    Low stress job
    Lots of friendly coworkers
    Room for promotion
    Fast paced environment

    Cons

    While I enjoyed my time at Alamo, I was very excited to leave at the end of my time there. The customers wore me down.

    Advice to Management

    Sometimes there really isn't much to do. During lull periods it's ok for people to be sitting around. It's better to have your employees be up front about not doing work at appropriate times, than to have your employees get good at hiding the fact that they aren't doing anything at inappropriate times.


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