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Alaska Airlines Reviews
431 reviews
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Approve of CEO
Bradley D. Tilden
250 Ratings
Pros
"The flight benefits are bar to none when it comes to this company" (in 76 reviews)
"Fun environment and fun travel benefits" (in 45 reviews)
Cons
"Very low pay, not comparable to other airlines" (in 31 reviews)
"The cons was there was definitely no work life balance I felt as though I was always at work with only 1-2 days off a week I felt drained" (in 15 reviews)
- Featured Review
Helpful (9)
![Alaska Airlines Logo]()
"A Great Start To A Big Finish"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Alaska Airlines full-time
Pros
Alaska has alot of room for growth and allows you to make decisions for yourself. They want you to "add the sparkle" in your job and your interaction with their guest/passengers. and it is your duty to always GO ABOVE AND BEYOND.
Cons
I don't have any con's i love working for alaska
Alaska Airlines 2018-02-13 15:19 PST ![Alaska Airlines Logo]()
"Great Place"
StarStarStarStarStarI worked at Alaska Airlines part-time (Less than a year)
Pros
Hours, great people to work with
Cons
none at all, very nice enviroment
Advice to Management
better communication with management and
Alaska Airlines 2019-01-19 17:35 PST![Alaska Airlines Logo]()
"Flight Attendant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Alaska Airlines full-time (Less than a year)
Pros
Great support from staff and fellow employees work as a team
Cons
Lower pay than larger airlines
Advice to Management
Keep doing what you are doing! Great work environment
Alaska Airlines 2019-01-10 09:07 PST![Alaska Airlines Logo]()
"love this company!"
StarStarStarStarStarI have been working at Alaska Airlines full-time
Pros
great company to work for
Cons
work hours are not consistent
Alaska Airlines 2019-01-09 20:35 PST![Alaska Airlines Logo]()
"Customer Service Agent"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI have been working at Alaska Airlines full-time
Pros
The company really is a family. You are empowered to do the right thing.
Cons
Not a lot of international routes.
Alaska Airlines 2019-01-08 21:39 PST![Alaska Airlines Logo]()
"Alaska Captain"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at Alaska Airlines full-time (More than 10 years)
Pros
West coast bases, good domestic route structure, Hawaii, Mexico flying, fewer daily flights and longer legs than most competitors
Cons
Slightly lower pay, tighter work rules than bigger legacy carriers
Advice to Management
Avoid problems by improving pilot contract
Alaska Airlines 2019-01-20 08:56 PST![Alaska Airlines Logo]()
"Brutal work schedules for customer service agents."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendI worked at Alaska Airlines full-time
Pros
Travel and health benefits including 401K.
Cons
Low wages for the amount of work. Brutal work schedule Only seniors get the best schedules and there are more than 500 agents. No work-life balance.
Advice to Management
Frontline workers are key to customer experience. If you want to make customers happy, make employees happy first and it will be reciprocated.
Alaska Airlines 2019-01-17 01:33 PSTHelpful (1)
![Alaska Airlines Logo]()
"CSA job review"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at Alaska Airlines part-time (More than a year)
Pros
Flexible schedule, Ability to move up in some instances.
Cons
Disorganization, Constant changes, Frustration with how the contract and policy is followed. Terrible hours for part time employees.
Advice to Management
Dont try to be like everyone else and think that will somehow get you a 12th JD Power award.
Alaska Airlines 2019-01-09 16:29 PSTHelpful (1)
![Alaska Airlines Logo]()
"Director, Project Mgmt & Info Systems"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNegative OutlookNo opinion of CEOI worked at Alaska Airlines full-time (More than 8 years)
Pros
Lots of dedicated, hardworking people who like to have fun at work.
Clear messaging from executive level on company vision and short term focus
Flight benefits - you and your immediate family (kids and parents) fly anywhere, standby, for freeCons
Pressure and sense of chaos is increasing with integration of Virgin America to return to previous performance and profit levels.
Pay is slightly under market
Following the party line does influence your performance ratingAdvice to Management
Need to follow a longer term view than annual reports for shareholders
Alaska Airlines 2018-12-26 10:25 PST![Alaska Airlines Logo]()
"good company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI worked at Alaska Airlines full-time (Less than a year)
Pros
flight benefits and health benefits
Cons
sub par training and working so many hours you can't use the travel benefits
Advice to Management
more time spent training and practicing scenarios before turning the employee over to the phones.
Alaska Airlines 2019-01-05 19:29 PST
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