Alaska Airlines Reviews | Glassdoor

Alaska Airlines Reviews

Updated July 9, 2018
372 reviews

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3.7
StarStarStarStarStar
Rating TrendsRating Trends
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Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
220 Ratings

372 Employee Reviews

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Pros
  • "The flight benefits are bar to none when it comes to this company" (in 68 reviews)

  • "The pros was most definitely the travel benefits having the ability to wake up in a different city then back to work the following day incredible" (in 35 reviews)

Cons
  • "Very low pay, not comparable to other airlines" (in 30 reviews)

  • "The cons was there was definitely no work life balance I felt as though I was always at work with only 1-2 days off a week I felt drained" (in 13 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Software Development Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Seattle, WA
    Current Employee - Software Development Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 5 years)

    Pros

    Location and benefits. Reverse commute and collaborate culture and co-workers.

    Cons

    No free snacks or bar cart

    Advice to Management

    Continue to invest in your engineers and technology!


  2. Helpful (1)

    "A nice company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Flight Attendant in Los Angeles, CA
    Current Employee - Flight Attendant in Los Angeles, CA
    Recommends
    Approves of CEO

    I have been working at Alaska Airlines (More than 3 years)

    Pros

    You get to experience the world, travel a lot and get to know very interesting people, while working in a fast growing company especially on West Coast

    Cons

    Unpredictable schedule a lot of the times, have to get use to a different lifestyle and be open to changes

  3. "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great health benefits and traveling. great co workers and fun job

    Cons

    overworked and short staffed. Has to be a person that does not let work affect your life and bring it home with you


  4. "CSA"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines full-time

    Pros

    Great people to work with

    Cons

    Not enough motivation of employees


  5. "Customer service agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time

    Pros

    •Fast-paced environment (you’ll never be bored)
    •Opportunity to learn new things everyday
    •Great rewards and benefits

    Cons

    •Scheduling
    •Highly demanded availability


  6. "Fearful management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Los Angeles, CA
    Former Employee - Customer Service Representative in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines part-time (More than a year)

    Pros

    Stable company with above average salaries compared to other airlines

    Cons

    Schizophrenic communications. They want to hear from the employees but only if it's good. Leadership has great ideas that are somehow scrapped by middle management, especially when these ideas threaten their ultimate power to hire and fire, which they are quick to do for company and personal reasons. More political than most start of by being white and.blonde or accepting your place below them. Dont believe me. Just have a look.at.their hq. Almost as bad as the Mormon mafia running SkyWest. Just try to find someone there at HQ who isnt from BY.

    Advice to Management

    Hey, its ur company. Seems to work
    Develop a bridge of communication between rank and file and leadership.


  7. "Customer Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakland, CA
    Former Employee - Anonymous Employee in Oakland, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Alaska Airlines part-time

    Pros

    Flight benefits, opportunity to move around organization.

    Cons

    Unable to choose hours and low pay.

    Advice to Management

    Increase pay. No one can live on what you pay your employees.

  8. "Customer service agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time

    Pros

    Great company overall, and would definitely recommend!

    Cons

    No downsides to this company.


  9. Helpful (1)

    "It’s okay..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ramp Agent in Fairbanks, AK
    Former Employee - Ramp Agent in Fairbanks, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines (Less than a year)

    Pros

    Flight Benefits for the whole family!

    Cons

    Everything. Pay is not worth it, no work life balance, no sympathy, lack of direction, etc.

    Advice to Management

    Talk to your employees one on one. Avoid sneaking behind people’s backs and getting the opinions of others.


  10. "Company in transition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Seattle, WA
    Former Employee - Manager in Seattle, WA
    Recommends
    Approves of CEO

    I worked at Alaska Airlines full-time (More than 5 years)

    Pros

    They pride themselves on a great product and great customer service.

    Cons

    The demand to lower costs is having a real impact on work-life balance, and an overworked employees.


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