Alaska Airlines Reviews | Glassdoor

Alaska Airlines Reviews

Updated September 23, 2017
285 reviews

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3.8
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Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
168 Ratings

285 Employee Reviews

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Pros
  • Free flight benefits, free medical for yourself (in 45 reviews)

  • Very flexible schedule once you have a bit of seniority, excellent travel benefits (in 31 reviews)

Cons
  • Very low pay, not comparable to other airlines (in 24 reviews)

  • The companies expectations for new hires is not flexible enough to maintain a good work/life balance x (in 11 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Software Development Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Seattle, WA
    Current Employee - Software Development Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 5 years)

    Pros

    Location and benefits. Reverse commute and collaborate culture and co-workers.

    Cons

    No free snacks or bar cart

    Advice to Management

    Continue to invest in your engineers and technology!


  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Development Engineer in Seattle, WA
    Current Employee - Senior Software Development Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 3 years)

    Pros

    Great culture. Free flight benefits. Employees have a sense of owner ship.

    Cons

    Salary may be low compared to the market.

  3. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent
    Current Employee - Customer Service Agent
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines part-time (More than a year)

    Pros

    Airline that cares about their employees and customers. Lots of company events and incentives.

    Cons

    Less flexibility with schedules at small stations. Part timers are often required to work six days while full timers work four.

    Advice to Management

    Have a dedicated manager at every station instead of regional managers.


  4. "Corporate Values and Culture start with HR and Recruiting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Alaska Airlines full-time (More than a year)

    Pros

    They hire from within.
    Job security
     Fly for free.

    Cons

    They hire from within but rarely the most qualified.
    HR and recruiting leadership need an overhaul. Political, old school and micromanage.
    Corporate values are lip service.
    No diversity
    Too many tenured employees who aren't interested in the outside world

    Advice to Management

    Culture is stale and boring. Embrace the Virgin vibe.
     Every people-related team is a disaster. Internal surveys have been indicating this for years."Do the right thing" and clean house in HR, Recruiting and Compensation. Bring in leadership with new ideas and are "remarkable and kind-hearted."
    Embrace diversity and inclusion not just lip service.


  5. Helpful (5)

    "Hire and Fire revolving Door"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Aircraft Maintenance
    Former Employee - Aircraft Maintenance
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Alaska Airlines full-time (More than 10 years)

    Pros

    Flight benefits, co-workers, and job is not that hard.

    Cons

    Favoritism, sexism, and racism rampant. Good people never get anywhere in the company.

    Advice to Management

    No need to talk to these guys. Waste of time, just apply for another job.


  6. "Sales agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kent, WA
    Current Employee - Anonymous Employee in Kent, WA
    Recommends
    Positive Outlook

    I have been working at Alaska Airlines full-time (Less than a year)

    Pros

    Flexible schedule due to trades

    Cons

    Per union contract there is low pay


  7. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Portland, OR
    Current Employee - Customer Service Agent in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines part-time (More than a year)

    Pros

    Amazing benefits and caring for their employees

    Cons

    Pay is one of the Lower in the industry

  8. "My experience with Alaska Airlines was amazing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Seattle, WA
    Current Employee - Customer Service Agent in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Alaska Airlines full-time (More than 3 years)

    Pros

    Great benefits, lots of overtime available, they really care for their employees, and also you are able to put bids on different positions that you are interested in as well as locations your interested in moving to.

    Cons

    Working a lot may put a cloud on your social life but if you find the right balance you'll be fine.

    Advice to Management

    Keep being as amazing as you are!


  9. Helpful (4)

    "Good company overall, recruitment needs work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    Pros

    Customers love Alaska
    Nice fun and hard working people at the staff level
    Good benefits plus flight benefits and company bonuses
    Good company direction overall

    Cons

    Recruitment management is a hot mess
    Horrible HRIS systems
    Low pay across the board
    Dull offices
    A few bullies go uncorrected across the company

    Advice to Management

    Complete overhaul of recruiting management
    Replace HRIS systems
    Reevaluate compensation
    Monitor engagement and commitment to work in real time
    Treat employees like loyal customers


  10. "A great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time

    Pros

    Travel benefits are a great perk! Family environment - your coworkers genuinely look out for you and have your back. Supportive coworkers and leaders that promote growth.

    Cons

    Shift times and lack of flexibility can be hard


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