Alaska Airlines Reviews | Glassdoor

Alaska Airlines Reviews

Updated November 19, 2017
312 reviews

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3.7
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Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
179 Ratings

312 Employee Reviews

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Pros
  • Wonderful company to work for, great flight benefits (in 52 reviews)

  • Very flexible schedule once you have a bit of seniority, excellent travel benefits (in 32 reviews)

Cons
  • Very low pay, not comparable to other airlines (in 25 reviews)

  • The companies expectations for new hires is not flexible enough to maintain a good work/life balance x (in 11 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Software Development Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Seattle, WA
    Current Employee - Software Development Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 5 years)

    Pros

    Location and benefits. Reverse commute and collaborate culture and co-workers.

    Cons

    No free snacks or bar cart

    Advice to Management

    Continue to invest in your engineers and technology!


  2. "Customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Alaska Airlines full-time

    Pros

    Free flights. Work from home

    Cons

    Driving to chandler but its temporary

  3. "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wonderful company to work for, great flight benefits

    Cons

    LAX based FAs - having 4 co-terminals to report to

    Advice to Management

    Believe in your employees and have trust in them and be supportive and offer help when an employee needs help


  4. Helpful (1)

    "Customer Service"

    StarStarStarStarStar
    Former Employee - Customer Service Prior to 2013 At Various Locations in San Francisco, CA
    Former Employee - Customer Service Prior to 2013 At Various Locations in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time (More than 10 years)

    Pros

    Flexible work schedule and many outstanding and really fun co-workers. Some employees stay with the company for 20+ or 30+ years.

    Cons

    Work sometimes stressful. Health and retirement benefits restricted or decreased over time while I was there.

    Advice to Management

    Overall doing great. Company is expanding and employees seem happy.


  5. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Alaska Airlines part-time

    Pros

    Amazing flexibility, great benefits, good corporate culture

    Cons

    I don't have any cons to working at AS


  6. "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Flight Attendant in Anchorage, AK
    Former Employee - Flight Attendant in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time (More than a year)

    Pros

    Great pay
    Awesome bonuses
    Get to travel to new places

    Cons

    Crazy schedule
    Long hours
    Intense training course


  7. "Customer Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time

    Pros

    Good Benefits
    Fun Coworkers
    Great company

    Cons

    Stress during delays
    Traffic because of airport construction

    Advice to Management

    If you want to go up with the company. You must be patient, but the company is growing and there's a lot of room for growth.

  8. Helpful (1)

    "A place to grow your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at Alaska Airlines full-time (More than 10 years)

    Pros

    Lots of opportunity within the company
    Loyal people, loyal guests
    You work with amazing people

    Cons

    You work very lean
    Non-Rev travel is not what it use to be; hard to get on flight


  9. "Reservation Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines full-time (Less than a year)

    Pros

    Flight benefits and great company

    Cons

    Low pay and mandatory overtime and crappy schedules. Cant call in sick. Have to go in or get occurrences. 3 occurrences/lates or absences and your fired.

    Advice to Management

    More flexibility


  10. Helpful (1)

    "Old school, and isolated thinking."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines full-time

    Pros

    Has survived many crises financially. Never bankrupt. Some employees have been there for a long time, they must like something.

    Cons

    Numbers over everything else. Employees are afraid of speaking up, and no one wants to be identified or get their head up. Stuck in their ways.

    Advice to Management

    People are afraid, you are missing out on their experience and loyalty.


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