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Alaska Airlines Reviews
395 reviews
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Full-timePart-timeApprove of CEO
Bradley D. Tilden
235 Ratings
Pros
"The flight benefits are bar to none when it comes to this company" (in 71 reviews)
"Fun environment and fun travel benefits" (in 39 reviews)
Cons
"Very low pay, not comparable to other airlines" (in 31 reviews)
"The cons was there was definitely no work life balance I felt as though I was always at work with only 1-2 days off a week I felt drained" (in 15 reviews)
![Alaska Airlines Logo]()
"Great company!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Alaska Airlines full-time
Pros
Fun environment and fun travel benefits
Cons
Hectic moments and long days
Alaska Airlines 2018-09-17 23:01 PDT![Alaska Airlines Logo]()
"Airline Lounge Concierge"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOI worked at Alaska Airlines part-time
Pros
Great company, focus is on customer service. Long term staff dedicated to company culture. Amazing teamwork and best colleagues.
Cons
After 8 years with company whole team was let go. No options for lateral transfer, only positions where we would lose all seniority.
Alaska Airlines 2018-09-09 14:45 PDT![Alaska Airlines Logo]()
"CSA"
StarStarStarStarStarI have been working at Alaska Airlines full-time (More than a year)
Pros
The Travel benefits are a good Perk.
Cons
The pay is not worth the responsibilities.
Alaska Airlines 2018-09-02 10:33 PDT![Alaska Airlines Logo]()
"Overall good place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI have been working at Alaska Airlines full-time
Pros
-airline industry is very interesting and fun to work in
-employees are generally very passionate about the brand and want it to succeed
-leadership is starting to believe more in the power of Marketing and why it's important to invest
-overall strong customer satisfaction, and it's enjoyable to tell people where you work
-great field if you like to travelCons
-company has grown really fast and is going through some culture road bumps because of that
-benefits are subpar compared to other top companies in the area (insurance, parental leave, pay). Standby travel isn't as impressive of a 'benefit' anymore based on availability, and company hasn't adjusted total benefits to match.
-management can be very reactive and isn't afraid to do a 180 at the last minute
-lots of layers for approvalAdvice to Management
keep working on the culture, and don't forget that competitive benefits are important when trying to attract quality talent in a competitive area.
Alaska Airlines 2018-09-12 17:43 PDT![Alaska Airlines Logo]()
"Customer Service Agent"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI worked at Alaska Airlines part-time
Pros
Flight Benefits, scheduling, bonuses, and can be a place of growth in opportunity
Cons
Unorganized, not friendly when your sick.
Advice to Management
Organization and hire employees that truly want to make a difference for the company.
Alaska Airlines 2018-08-28 16:17 PDT![Alaska Airlines Logo]()
"Not awful, but not great"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookDisapproves of CEOI have been working at Alaska Airlines full-time (More than 5 years)
Pros
Some room to move up, benefits are average to good.
Cons
No more pensions. Pay varies by workgroup.
Alaska Airlines 2018-09-11 12:14 PDTHelpful (1)
![Alaska Airlines Logo]()
"E-commerce Software Engineer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Alaska Airlines (More than 3 years)
Pros
Collaborative work environment, quality co-workers and leadership that cares
Cons
no free food and older building
Alaska Airlines 2018-08-15 13:56 PDT![Alaska Airlines Logo]()
"Alaska airlines"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Alaska Airlines full-time (More than 8 years)
Pros
Great Benefits if you like traveling!
Cons
Most rules don't change until there is an event
Advice to Management
Listen to you staff
Alaska Airlines 2018-08-17 05:27 PDTHelpful (1)
![Alaska Airlines Logo]()
"Amateur Hour"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at Alaska Airlines full-time (More than 3 years)
Pros
Flexible Schedule via shift trading, Working from home, Flight Benefits, Great overall benefit packages.
Cons
If you have previous airline experience, the first thing you will notice is how Alaska tries super hard to act like a big airline, but just doesn't get it. Policy is a free-for-all and open to interpretation, We are using archaic (think 1993) technology, very little support from management or your "lead" agents, there is zero overtime (Despite it being a selling point at the interview), Zero opportunities for advancement (Unless you're willing to relocate to Seattle), You live and die by your stats, not your level of customer service.
Advice to Management
Invest more into your employees. We don't need new, ridiculous t-shirts every few months. We need the technology and tools do perform our jobs adequately. It's embarrassing, and frankly, insulting to our passengers.
Alaska Airlines 2018-08-27 22:11 PDT![Alaska Airlines Logo]()
"Ok company to work for"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Alaska Airlines full-time
Pros
Travel perks and flight benefits
Cons
Demanding and tiring. Physically and mentally
Alaska Airlines 2018-08-21 15:26 PDT
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