Alaska Airlines Reviews | Glassdoor

Find your next job here

Alaska Airlines Reviews

Updated February 13, 2018
338 reviews

Filter

Filter

Full-timePart-time

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
197 Ratings

338 Employee Reviews

Sort: PopularRatingDate

Pros
  • Don't take the flight benefits as the only reason to work here (in 59 reviews)

  • The pros was most definitely the travel benefits having the ability to wake up in a different city then back to work the following day incredible (in 33 reviews)

Cons
  • Very low pay, not comparable to other airlines (in 29 reviews)

  • The cons was there was definitely no work life balance I felt as though I was always at work with only 1-2 days off a week I felt drained (in 12 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Software Development Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Seattle, WA
    Current Employee - Software Development Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 5 years)

    Pros

    Location and benefits. Reverse commute and collaborate culture and co-workers.

    Cons

    No free snacks or bar cart

    Advice to Management

    Continue to invest in your engineers and technology!


  2. "awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time

    Pros

    Great place to work. They train you well and are a great company to work for.

    Cons

    The overtime to start out with. It was much to come out of class and have to work it . That wasn't really that bad...just had to pick something.

    Advice to Management

    Continue how you train and bring up people. This is an awesome place to work. I would of stayed if I didn't have family issues that I had to deal with.

  3. "A Great Start To A Big Finish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time

    Pros

    Alaska has alot of room for growth and allows you to make decisions for yourself. They want you to "add the sparkle" in your job and your interaction with their guest/passengers. and it is your duty to always GO ABOVE AND BEYOND.

    Cons

    I don't have any con's i love working for alaska


  4. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Seattle, WA
    Current Employee - Supervisor in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 10 years)

    Pros

    Upper management tries really hard to listen to and care about their employees; they're mostly successful. I'm very pleased with how inclusive of a work environment it is at headquarters; everyone has a voice and suggestions are welcome, listened to and even integrated into the culture and work flow. I can honestly say that I have no desire to go work elsewhere given how mostly satisfied I am working for Alaska Airlines.

    Cons

    Pay is rather low and keeps us from attracting some great talent. There's a great deal of attention lately to improving the cosmetics of the company's operation instead of the systems beneath the surface that power the life of this airline; we need a stronger infrastructure for all divisions to keep things running as efficiently as possible.

    Advice to Management

    Corporate HQ is in desperate need of a makeover; it's embarrassing to bring in vendors, job candidates and others only to have them use a bathroom that barely functions. Overall, the building that is our corporate headquarters is so drab it doesn't reflect the sleek west coast airline of choice that we're striving to be.


  5. "CSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in SeaTac, WA
    Former Employee - Customer Service Agent in SeaTac, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Alaska Airlines full-time (More than 5 years)

    Pros

    Met and worked with lots of great people. Good benefits and lots of flexibility in schedules.

    Cons

    Pay is so low for what's expected of you.

    Advice to Management

    CSAs are the first and the last person your customer is going to see. Ultimately they determine if your passengers will be repeat customers or not. Invest in them more and pay them a decent wage.


  6. "Customer Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in SeaTac, WA
    Current Employee - Customer Service Agent in SeaTac, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than a year)

    Pros

    Flexible scheduling. Great flight benefits. Great people to work with. Always something new each day you come into work. Opportunities to move up within company.

    Cons

    Frontline employees not paid fairly.


  7. "Pre employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Alaska Airlines full-time

    Pros

    Great People, Great atmosphere. I love working here

    Cons

    Pay could be better, much much better. They offset it with flight benefits.

  8. "Reservations sales agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations Agent in Boise, ID
    Former Employee - Reservations Agent in Boise, ID
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time

    Pros

    Travel standby. That's about it

    Cons

    Treat you like a statistic

    Advice to Management

    Lighten up


  9. "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Seattle, WA
    Current Employee - Flight Attendant in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Alaska Airlines full-time (Less than a year)

    Pros

    Company that cares about employees and guests

    Cons

    There can be early mornings and short rests.


  10. Helpful (2)

    "Loved this job so much..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time

    Pros

    Great benefits. FA role is not overly supervised. Lot's of independence. Great layovers. Lovely co-workers. Brad Tilden is as good as CEOs ... The leaders at the executive level are amazing communicators. They get back to concerns from employees at every level of the company.

    The company is growing but is doing a pretty good job to maintain the personal "small company" feel.

    Cons

    Seattle base is filled with an intoxicating corporate pressure. The company culture is much more relaxed, laid back, and enjoyable at the other bases.

    Advice to Management

    Don't be afraid to eliminate toxic managers/management.


Showing 338 of 360 reviews
Reset Filters