Alaska Airlines Reviews | Glassdoor

Alaska Airlines Reviews

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Found 448 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
69%
Recommend to a Friend
79%
Approve of CEO
Alaska Airlines CEO Bradley D. Tilden
Bradley D. Tilden
260 Ratings
Pros
Cons
  • "The cons was there was definitely no work life balance I felt as though I was always at work with only 1-2 days off a week I felt drained(in 16 reviews)

  • "Per union contract there is low pay(in 32 reviews)

More Pros and Cons
  1. "A company that cares about doing the right thing"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Corporate Recruiter 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time for more than 4 years

    Pros

    Great flight benefits Ability to take on new projects and areas Smart and passionate people

    Cons

    Doesn't have a flexible work environment

    Advice to Management

    The management team does a good job at cascading information. Advice, pulse the employees more often to help with employee engagement.

  2. "My second family"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Csa Lead in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines part-time for more than 20 years

    Pros

    Started at reservations 30+ years ago, now I'm working at airport. First of all, I truly could not have asked for a more caring crew and company. When my families home burnt down, my Alaska Airlines family got together with donations of money, food, clothing, and Christmas presents for my 3 boys. I don't think I'll ever leave. A lot of work from home opportunities available. Opportunity to travel

    Cons

    Can't be a smoker Some may see this as a con, I do not, but some may. It will take a long long time before you have seniority if you're in the Phoenix area.

    Advice to Management

    Not right now

  3. Helpful (1)

    "Great co workers"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Agent in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time for more than a year

    Pros

    Worked at SFO station and all my co workers were extremely welcoming. It was always a fun atmosphere with them while working in a stressful airport.

    Cons

    Long hours. Most of my shifts were 15 hrs

    Advice to Management

    Management should favor the quality of the employee over quantity.

  4. Helpful (1)

    "Salary inquiry"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Aircraft Maintenance Supervisor in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Alaska Airlines full-time for more than 20 years

    Pros

    Travel, promotion and location in the states

    Cons

    Negative work environment and marginalized employees

    Advice to Management

    Executives are benefiting most from airlines success.

  5. "Hectic Experience"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flight Attendant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time for more than a year

    Pros

    Flight Benefits, Co-workers were fun

    Cons

    Not enough flight attendants Pay could have been better Better work rules

    Advice to Management

    Listen to the flight attendants when they are expressing an issue

  6. "Great Company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flight Attendant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time for more than 2 years

    Pros

    Great benefits Good management Incredible company culture

    Cons

    Long hrs Small salary initially

  7. "Stressful long hours, terrible management, good benefits"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Alaska Airlines full-time for more than 2 years

    Pros

    Flight Benefits and 401k to match

    Cons

    Mandatory overtime, will max you out on 14-16 hour shifts and expect you at work the next day with 8 hour rest, does not take into account a lot of employees commute and live 1.5+ hours away (one way), Alask does not seem like a company that cares about happy employees and good work environment. They care about meeting numbers and customer loyalty rather than company culture, taking care of employees which I 100% believe...

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  8. "Great Pilot Opportunity"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pilot in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time

    Pros

    RNP in South East Alaska

    Cons

    No Cons for this position

  9. "Just a number"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Alaska Airlines full-time for more than 4 years

    Pros

    Perks of the travel benefits

    Cons

    Hard schedule and not compensated well

  10. "Depends where you are"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Alaska Airlines full-time for more than 6 years

    Pros

    Travel benefits Decent benefits and bonus plans Mostly nice people all around People in or close to the operations are generally taken care of Strong IT and ecommerce teams The new building soon Most people love Alaska so it's fun to say you work here We try hard to be loved

    Cons

    Airline industry prone to layoffs Salaries are generally lower than average 24/7 operations is hard for some people Execs are competent managers but uninspiring leaders, like what they say and what they do are often two different things which makes it ok for their direct reports to do the same Lots of old timers with limited view on best practices or outdated management techniques Lots of underqualified managers who are...

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    Advice to Management

    Listen to the professional staff level people but this time do something about it. Follow through. Get rid of a layer of management and add more people to the bottom. Give managers ongoing leadership training because they need it especially the ones who are just good at managing up.

Found 448 reviews