Alaska Airlines Reviews

Updated May 6, 2021

To filter reviews, or .
4.1
80%
Recommend to a Friend
87%
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
433 Ratings
Pros
  • "Flight benefits and support from management(in 122 reviews)

  • "travel benefits and flexible schedule(in 65 reviews)

  • Cons
  • "low pay for the amount of responsibility(in 37 reviews)

  • "long hours uncertainty of rebound(in 23 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Gender

    This rating reflects the overall rating of Alaska Airlines and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Former Employee, more than 3 years

      CSA

      May 5, 2021 - Customer Service Agent in SeaTac, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      AMAZING company to work for. Easily to move up within the company.

      Cons

      The pay wasn't enough for the amount of work that is expected to be done.

      Be the first to find this review helpful
    2. 2.0
      Current Employee, less than 1 year

      Best of luck

      May 6, 2021 - Executive Director in SeaTac, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      benefits, pay, financially sound in comparison to others in same industry

      Cons

      turnover, instability, overly liberal and hierarchal

      Be the first to find this review helpful
    3. 4.0
      Current Employee, less than 1 year

      Great place to work

      May 6, 2021 - Senior Analyst in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flight benefits and positive culture

      Cons

      Pay isn't great in airline industry

      Be the first to find this review helpful
    4. 5.0
      Former Employee, more than 1 year

      Best career

      Apr 28, 2021 - Flight Attendant in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Traveling the world and getting paid to do so

      Cons

      My home base was on the opposite side of the country

      Be the first to find this review helpful
    5. 5.0
      Former Employee, more than 10 years

      Great company to work for many perks

      Apr 17, 2021 - Reservation Agent - Work At Home 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flight benefits / work from home after training / great supervisors and manager / double and a half pay for holidays / able to do trades with other employees

      Cons

      very strict on attendance / many things to learn / monitored often / must train in the office / pay for your internet

      Be the first to find this review helpful
    6. 4.0
      Former Employee, more than 3 years

      Awesome benefits

      May 5, 2021 - Flight Attendant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flexible schedule and amazing health / travel benefits.

      Cons

      Not easy to go to management for assistance.

      Be the first to find this review helpful
    7. 3.0
      Current Employee, less than 1 year

      Great Company

      May 4, 2021 - Customer Service Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Safety, caring, kind-hearted, and doing what's right. MOST OF THE TIME.

      Cons

      Nepotism. Undervalued. Opportunity for growth is scarce for POC.

      Be the first to find this review helpful
    8. 5.0
      Former Employee, less than 1 year

      Great company to work for

      Apr 19, 2021 - CSA - Customer Service Agent in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work family, take care of guests

      Cons

      sometimes work politics can be an issue

      Be the first to find this review helpful
    9. 5.0
      Former Employee, less than 1 year

      Nice place to work

      Apr 16, 2021 - Reservationist in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People were fun and lots of comraderie

      Cons

      Tough to be on phone for 8+ hour shifts

      Be the first to find this review helpful
    10. 5.0
      Current Employee, less than 1 year

      Good company

      Apr 16, 2021 - Aircraft Mechanic, A&P in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good place to work with . Good management

      Cons

      Is not good to work in the east coast

      Be the first to find this review helpful
    Viewing 1 - 10 of 757 Reviews

    Popular Careers with Alaska Airlines Job Seekers

    Flight Attendant
    Learn About the Job
    JobsSalariesInterviews
    Software Development Engineer
    Learn About the Job
    Financial Analyst, Financial Planning and Analysis
    Learn About the Job

    Work at Alaska Airlines? Share Your Experiences

    or