Alaska Airlines Reviews

Updated Jul 7, 2020

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3.7
72%
Recommend to a Friend
84%
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
321 Ratings
Pros
  • "401k matching/ employee stock options and bonuses/ flight benefits/ flexibility with schedules and trades(in 105 reviews)

  • "Great people, outstanding travel benefits, enhanced PTO and Parental leave(in 59 reviews)

Cons
  • "Low pay, outdated culture, poor leadership(in 34 reviews)

  • "Work/life balance is not great in many of the managerial positions(in 18 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (4)

    "Doesn’t feel like work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time for more than 3 years

    Pros

    Excellent work-life balance; flexible schedule-flexibility gets better over time with seniority; paid to fly around taking care of people and getting them where they want to go safely; benefits are outstanding

    Cons

    Lonely nights in hotels; first few years on reserve/standby can be challenging, although totally worth it; working all major holidays the first few years most likely

    Continue reading

    Alaska Airlines Response

    January 29, 2020

    Thank you so much for sharing your insights. Being a flight attendant sounds fun to a lot of people but it does have its challenges. And it looks like you made it work! It's that kind of positive attitude that is creating an airline people love. So glad to have you on the team. --David

  2. "Solid Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in San Francisco, CA
    Recommends
    Neutral Outlook

    I have been working at Alaska Airlines full-time for more than a year

    Pros

    Reliable, good family culture, and great leadership

    Cons

    No cons to report, great company

  3. "Culture is Unbelievable"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineering Manager in Seattle, WA
    Recommends
    Approves of CEO

    I worked at Alaska Airlines full-time for more than a year

    Pros

    Exceptional people, culture and leadership.

    Cons

    Moves slowly with pockets of inefficiency.

  4. "Positive Experience"

    5.0
    Former Employee - Ramp Service Agent 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time for more than a year

    Pros

    Flexible Hours, Benefits, Good Values

    Cons

    To make a living, long hours are required

  5. "Excellent team members and work environment."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Seattle, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Alaska Airlines full-time for more than 8 years

    Pros

    Great team members management. The company takes quality care of the customers and workforce. Ongoing training and potential to advance within the company. Pay increases and schedule options increase based on seniority. Benefits and flight privalages are great perks.

    Cons

    Schedule flexibility is limited in most positions. I didn't experience very many cons.

    Continue reading
  6. "Awesome Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Reservations Agent 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time for more than a year

    Pros

    Work from home, flexible schedule, decent pay, great leadership, great culture.

    Cons

    There is limited opportunity for growth.

  7. "Great Benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flight Attendant in San Francisco, CA

    I worked at Alaska Airlines full-time for more than 3 years

    Pros

    Flexible schedule with increased seniority

    Cons

    Tension between Alaska Airlines and previously Virgin America Flight Attendants

  8. "Love the company, worried about their future"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time for more than 10 years

    Pros

    Aviation is fun, most of the officers are very approachable, people are passionate about the company, flight benefits are great when you can get on a flight

    Cons

    Leadership is conservative and old fashioned and don't believe in remote working for back office people, corporate offices are dated, VERY male-dominated

  9. "Lucky!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSA - Customer Service Associate in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines part-time

    Pros

    Travel benefits are the best!

    Cons

    None. I cannot complain. They’re great.

    Continue reading
  10. "not great"

    2.0
    Former Employee - Flight Attendant in Seattle, WA

    I worked at Alaska Airlines full-time

    Pros

    travel benefits, somewhat flexible schedule

    Cons

    management, pay not great, flexibility is limited

Found 564 reviews