Alaska Airlines Reviews | Glassdoor

Alaska Airlines Reviews

Updated February 20, 2017
241 reviews

Filter

Filter

Full-time Part-time

3.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
133 Ratings

241 Employee Reviews

Sort: Popular Rating Date

Pros
  • Flight benefits, flexibility in shift trades, company feels genuine, company gives out positive space travel with great performance award (in 38 reviews)

  • I've never been at a company that has a better work life balance, so much so that it might be the thing that keeps me there (in 13 reviews)

Cons
  • low pay and all seniority based (in 20 reviews)

  • Work/life balance could be better (in 9 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Development Engineer in Seattle, WA
    Current Employee - Senior Software Development Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome! Great work life balance. Work on projects with latest technologies. Great benefits. Free flights for family and parents.

    Cons

    Base pay slightly lower than other major companies.

    Advice to Management

    Keep up the good work! It's great to work for Alaska Airlines.


  2. "Great Company, Demanding Industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time

    Pros

    Great company and core values. Values and acknowledges employees for their hard work.

    Cons

    Starting at the bottom of the barrel is demanding, physically and emotionally... best suited for a single person with no social life or family obligations as it can and WILL control your life until some seniority is gained.


  3. "CSA lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines part-time

    Pros

    It's a great company with great guests

    Cons

    I would say at the station the management could be better for vendors that Rep Alaska

    Advice to Management

    Make sure you are hiring someone who is culturally well rounded .


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Alaska Airlines part-time

    Pros

    Flexible schedules, amamzing benefits, great coworkers

    Cons

    None thus far, great company.

    Advice to Management

    Communicate more, sometimes can be difficult to communicate with


  6. "CSA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than a year)

    Pros

    awesome corporate culture and benefits

    Cons

    union contract is baffeling and hard to figure out


  7. "On-call Boardroom Concierge LAX"

    Star Star Star Star Star
    Current Employee - Boardroom Concierge-LAX in Los Angeles, CA
    Current Employee - Boardroom Concierge-LAX in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Alaska Airlines part-time (Less than a year)

    Pros

    There are many benefits but these are the top:
    Travel benefits
    Flexible schedule
    Friendly co-workers
    Free parking
    Free uniforms
    Understanding management

    Cons

    Not many cons yet. Opening/ closing shifts arent the best, 30 Days of training, no access to other airline discount because of on call status. (There are only 3 or 4 additional airlines available to on call employees)


  8. "Flight Attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Portland, OR
    Current Employee - Flight Attendant in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 8 years)

    Pros

    Great working environment with a variety of ways to advance and grow as a person.

    Cons

    Variety of shifts including nights and weekends l

    Advice to Management

    Please listen to your employees. They really do want the company to be as successful as much as you.


  9. "customer service representive at airport"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Alaska Airlines part-time

    Pros

    Great benefits.flexible schedule. easy relationship

    Cons

    low pay limited position hard

    Advice to Management

    increase pay raise


  10. "Highest Rated Major Airline in America!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Los Angeles, CA
    Current Employee - Flight Attendant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 10 years)

    Pros

    1) Second Highest Paid Flight Attendants in the USA
    2) Up to 6 Weeks of Paid Vacation
    3) Retirement
    4) Health, Vision and Dental Insurance
    5) West Coast Mentality
    6) Most Profitable US Carrier
    7) Productivity Bonuses

    And Much, Much More!

    Cons

    There are No Cons to Working With Alaska Airlines!

    Advice to Management

    Continue our conservative and phenomenal growth!


  11. "Customer Service Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines part-time

    Pros

    Flight benefits, flexibility in shift trades, company feels genuine, company gives out positive space travel with great performance award.

    Cons

    Part of union. It seems the union protects bad employees who would otherwise get fired if employed elsewhere. Union is mandatory and fees deducted out of paycheck. Union doesn't do much for employee. Pay is low and competitor airline without union pays starting CSA $5 more an an hour at same airport. Why do we need the union?

    Advice to Management

    Stop letting senior agents bully newer ones.



Showing 241 of 261 reviews
Reset Filters