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Alaska Airlines Reviews

Updated January 17, 2018
328 reviews

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3.7
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Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
191 Ratings

328 Employee Reviews

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Pros
  • Don't take the flight benefits as the only reason to work here (in 58 reviews)

  • Very flexible schedule once you have a bit of seniority, excellent travel benefits (in 32 reviews)

Cons
  • Very low pay, not comparable to other airlines (in 28 reviews)

  • The companies expectations for new hires is not flexible enough to maintain a good work/life balance x (in 11 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Software Development Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Seattle, WA
    Current Employee - Software Development Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 5 years)

    Pros

    Location and benefits. Reverse commute and collaborate culture and co-workers.

    Cons

    No free snacks or bar cart

    Advice to Management

    Continue to invest in your engineers and technology!


  2. "Alaska Airlines Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alaska Airlines part-time

    Pros

    The pros was most definitely the travel benefits having the ability to wake up in a different city then back to work the following day incredible.

    Cons

    The cons was there was definitely no work life balance I felt as though I was always at work with only 1-2 days off a week I felt drained.

    Advice to Management

    Some advice I would give to you would definitely be yourself don’t let the job consume you and make time for yourself when not a work.

  3. Helpful (2)

    "Maintenance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Mechanic in Seattle, WA
    Former Employee - Lead Mechanic in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Alaska Airlines full-time (More than 10 years)

    Pros

    If you fit in their cliches then it will go well for you. You will work less than your coworkers.

    Cons

    Micromanagement, insufficient tooling, favoritism, management lacks oversight, corrupt leads, harassment a normality, bad track record in the industry, no standards, and lack of accountability. If you value a good reputation, in this industry, don't even bother starting out here.

    Advice to Management

    Value your employees with experience and insight, they are the most valuable assets


  4. "Excellent benefits and flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp Service Agent
    Current Employee - Ramp Service Agent
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (Less than a year)

    Pros

    Mine is a union job. Lots of flexibility and added company perks, including medical, life, AD&D, HSA (company contributed), dependent daycare FSA, and more. Most significantly, we have great flight perks and can travel when we have time off.

    Cons

    In some union positions, it takes a number of years to get to the highest pay level, and the largest annual pay increase is at the end of your annual step wage increases. So, the carrot is dangled way down the road.


  5. "Loved this job so much..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time

    Pros

    Great benefits. FA role is not overly supervised. Lot's of independence. Great layovers. Lovely co-workers. Brad Tilden is as good as CEOs ... The leaders at the executive level are amazing communicators. They get back to concerns from employees at every level of the company.

    The company is growing but is doing a pretty good job to maintain the personal "small company" feel.

    Cons

    Seattle base is filled with an intoxicating corporate pressure. The company culture is much more relaxed, laid back, and enjoyable at the other bases.

    Advice to Management

    Don't be afraid to eliminate toxic managers/management.


  6. Helpful (1)

    "benefit."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA in SeaTac, WA
    Current Employee - CSA in SeaTac, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 3 years)

    Pros

    employee get bonus

    Cons

    they will punish you for using sick leave benefit they offer. even though its a Washington state law January 1 2018. they are still issuing an occurrence for using sick days

    Advice to Management

    get with the program....everyone else did.


  7. "Ramp Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp Service Agent in Anchorage, AK
    Current Employee - Ramp Service Agent in Anchorage, AK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Alaska Airlines part-time (More than a year)

    Pros

    Space available - free travel, healthcare insurance, retirement benefits, knowledgeable and skilled senior level co-workers, great training program, ability to trade shifts with co-workers, Lots of different schedules and varied jobs to seek out

    Cons

    Most supervisors seem disconnected from subordinates, 6 months AND 1050 hours of probation (excessive), low pay, covered by a useless labor union (which is also disconnected from its paying members).

    Advice to Management

    Relax on one of the probation fulfillment requirements. Less hours, or less months. Six months is excessive (90 days is industry standard). 1050 hours is also excessive seeing as new employees are often only able to bid on a part time schedule, and due to prior agreements, unable to take up last minute trades for hours.

  8. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software in Seattle, WA
    Current Employee - Software in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 5 years)

    Pros

    40 hour work week, good flight bennies if you use them. Good PTO.

    Cons

    Flat org structure. Not much or no career advancement.

    Advice to Management

    Management does not value experienced workers as much as new hires.


  9. "Agent"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Alaska Airlines full-time (More than 10 years)

    Pros

    Flight benefits,strong union representation

    Cons

    The lack of flexibility on schedules


  10. "Customer Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Portland, OR
    Former Employee - Customer Service Agent in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Alaska Airlines part-time (Less than a year)

    Pros

    -Flight benefits

    And that's all I have to say but I'm required to type 20 words otherwise I can't post so I'm typing until I reach the minimum word count

    Cons

    -Dealing with angry customers all the time.

    -Seniority. As a newbie say goodbye to holidays and don't expect a good schedule.

    -The leads are lazy at this station. They play favorites. They like to hide in the office when customers ask to speak to the supervisor. They were highly unprofessional, I had leads gossip to me about my co-workers.

    -Mandatory overtime. 16 hour shifts.

    -High turnover rate

    -Overworked and underpaid. Pay is terrible!!

    -Terrible training.

    -Rude co-workers. Very unwelcoming to newbies.

    -Too much drama and gossip.

    -Need to pass probation otherwise you can get fired for calling out sick or lying on your death bed. I've seen it happen to people!

    Advice to Management

    Need to be more professional. Need to train employees more.


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