Alaska Airlines Reviews in SeaTac, WA | Glassdoor

Alaska Airlines SeaTac Reviews

13 reviews

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SeaTac, WA

3.0
Star Star Star Star Star
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Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
8 Ratings

13 Employee Reviews

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Pros
  • Flight benefits, flexibility in shift trades, company feels genuine, company gives out positive space travel with great performance award (in 38 reviews)

  • I've never been at a company that has a better work life balance, so much so that it might be the thing that keeps me there (in 13 reviews)

Cons
  • low pay and all seniority based (in 20 reviews)

  • Work/life balance could be better (in 9 reviews)

More Pros and Cons

  1. "Good Work and Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Field Support Specialist in SeaTac, WA
    Former Intern - Field Support Specialist in SeaTac, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Alaska Airlines as an intern (Less than a year)

    Pros

    Had a great supervisor and coworkers.
    Good experience with the entire SeaTac corporate offices and Airport.
    ~90% discount on flights, even as an intern!

    Cons

    Worked a lot with contractors. Would have preferred more interaction with Alaska employees.

    Advice to Management

    Some QA processes could be automated, saving the company time and money.


  2. Helpful (5)

    "Great coworkers & CEO - low to moderate wages for Seattle"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in SeaTac, WA
    Current Employee - Anonymous Employee in SeaTac, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 10 years)

    Pros

    CEO is very friendly, approachable & sincere. Co-workers are friendly and hardworking. Depending on your job assignment there can be some flexibility in start times and hours worked. Work life balance is a priority for some divisions, but obviously in other divisions operational needs and customers come first. They offer performance based pay (PBP) for reaching company wide goals and yearly profit sharing. They offer a couple different insurance plans for Washington based employees. The PPO plan covers well checks, preventative care and certain generic preventive drugs before you meet the yearly deductible. They also cover basic dental care and yearly vision exams. In the fall they send out a yearly employee engagement survey, that upper & executive management attempt to use to improve employee happiness.

    Cons

    Not a lot of opportunities for growth or cross divisional training. Pay levels are on the low to moderate end of the scale and "merit" raises, if given, fall in line with the cost of living adjustment (COLA) for that year. High deductible insurance plan, except for preventative care. Infertility treatment and therapy for "congenital anomalies" (e.g. speech delays, autism services, etc.) are not covered. Company buildings in SeaTac are spread out (miles apart) so depending on your job roll you could spend quite a bit of time driving from building to building to attend a meeting; and then spend even more time trying to find a parking spot. If you work at the airport, plan to arrive at work 30 to 45 minutes early, so you can catch the bus (runs every 15-20 minutes) from the employee lot to the terminal.

    Advice to Management

    If you want higher employee engagement you should work on improving pay and benefits for all employees, not just upper and executive management, so everyone feels valued.


  3. "Archaic Airlines"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Visual Designer in SeaTac, WA
    Former Contractor - Visual Designer in SeaTac, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Alaska Airlines as a contractor (More than a year)

    Pros

    Alaska cares about its customers and community and values its products (revenue), more so than any other airline. Customer-facing employees really exemplify what Alaska stands for; truly inspiring. Changes are being made to match competitors, slowly but surely.

    Cons

    Below market pay for IT, development, and designers -- full time and contractors. Stick in the mud management and senior roles that don't anticipate or understand industry trends or the speed at which they develope. Stagnate work environment in run-down buildings. Longstanding employees don't posses adequate skills for their job roles when compared to the industry standard. When an employee or contractor leaves on a team, it sometimes takes months for the role to be filled, thus making a current employee take up work that wasn't a part of their job description

    Advice to Management

    Hire fresh talent and compensate them accordingly. Demolish the McGee building


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  5. Helpful (5)

    "Manager"

    Star Star Star Star Star
    Current Employee - Manager in SeaTac, WA
    Current Employee - Manager in SeaTac, WA

    I have been working at Alaska Airlines full-time (More than 10 years)

    Pros

    Great benefits, proud brand, company executives truly want to make company a great place to work. Conservative approach to financial management allowed the company to survive many downturns and thrive today.

    Cons

    Too little support for back office technology. Corporate manager-level positions are expected to do administrative clerical work as many clerical positions have been eliminated over the past 15 years. Little attention to documenting tribal knowledge when long time employees leave.

    Advice to Management

    Be cautious of burning out your employees all in the name of "high performance culture."


  6. Helpful (2)

    "Software Developer - Great company and great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in SeaTac, WA
    Current Employee - Software Development Engineer in SeaTac, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time

    Pros

    Very flexible work environment
    Lots of very dedicated, hard-working people.
    Smart management making good decisions.
    Lots of change for the better driving improvements in technology and infrastructure.

    Cons

    Some legacy technology is slow to change, patience is required.
    Too many random tools for dev and test work.

    Advice to Management

    Keep driving the changes in infrastructure and technology.
    Set the bar higher for developer roles.


  7. Helpful (8)

    "Good company. IT division not so great."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Engineer in SeaTac, WA
    Current Employee - IT Engineer in SeaTac, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    People I work. Nice benefits.

    Cons

    The reviews about IT is true, especially with the new leadership. Churn and burn is right. Many looking to leave (even new hires) as we don't know if we will have a job tomorrow. Seems like leadership likes using fearfactor. This plus not being valued, being underpaid, reorgs and outsourcing doesn't make this a fun place to be. With all this happening, nothing has changed - systems are still old and broken.

    Advice to Management

    IT: Instead of focusing on outsourcing everything, reorgs and seeking out every "underperformer" that you can find, your priority should be fixing the systems. Their seriously outdated and broken!


  8. Helpful (2)

    "Not the same company it was a few years ago."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in SeaTac, WA
    Former Employee - Anonymous Employee in SeaTac, WA
    Doesn't Recommend
    Neutral Outlook

    I worked at Alaska Airlines full-time (More than 10 years)

    Pros

    Flight benefits, if you can get a seat and if management will give you the time off. Most employees are great to work with.

    Cons

    Management is constantly changing. No mobility vertically. No work-life balance. Management is full of double standards and do not support their employee teams. No recognition for contributions.


  9. Helpful (3)

    "Work, work, work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in SeaTac, WA
    Current Employee - Anonymous Employee in SeaTac, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 3 years)

    Pros

    The flight benefits was the best part of the job. It was nice to go visit family every month.

    Cons

    Flying standby is not what it's cracked up to be. I like to call it "the lottery"... I still get stressed out whenever I'm at the airport from years of anxiety! For the position, the salary was horrible. The don't feel like I had a good work/life balance while working there.

    Advice to Management

    You're employees are playing too many hats and working far too much. Salaries need to be re-evaluated to match competitors.


  10. Helpful (2)

    "Company works hard to maintain a small company feel, even though it's a large company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software QA Engineer II in SeaTac, WA
    Current Employee - Software QA Engineer II in SeaTac, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 8 years)

    Pros

    Employees are very courteous and work hard for the same goal.

    Cons

    Managers aren't always the best.

    Advice to Management

    It's be nice if there was a better review process for management.


  11. Helpful (1)

    "Fun but not worth it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in SeaTac, WA
    Former Employee - Flight Attendant in SeaTac, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time (More than a year)

    Pros

    The flight benefits... but even then traveling non-rev is a headache

    Cons

    Not being home for any and every holiday, long hours, strange hours

    Advice to Management

    Support your new flight attendants, it should be a time to learn and grow with the company.



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