Alaska Airlines Reviews in Seattle, WA | Glassdoor

Alaska Airlines Seattle Reviews

Updated July 20, 2017
120 reviews

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Seattle, WA Area

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
71 Ratings

120 Employee Reviews

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Pros
  • Free flight benefits, free medical for yourself (in 42 reviews)

  • Work from home, travel benefits, great health care (in 29 reviews)

Cons
  • Pay is low and competitor airline without union pays starting CSA (in 22 reviews)

  • The companies expectations for new hires is not flexible enough to maintain a good work/life balance x (in 11 reviews)

More Pros and Cons

  1. "Software Development Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Seattle, WA
    Current Employee - Software Development Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 5 years)

    Pros

    Location and benefits. Reverse commute and collaborate culture and co-workers.

    Cons

    No free snacks or bar cart

    Advice to Management

    Continue to invest in your engineers and technology!


  2. "Fantastic!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in SeaTac, WA
    Current Employee - Anonymous Employee in SeaTac, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (Less than a year)

    Pros

    Fantastic HQ to work for! They truly value their employees and care about their customers.

    They are continuing to grow and are well-respected as an airline and place to work!

    Cons

    There are no cons to working here! Except more buddy passes would be great!

  3. "CSA - Needs more compensation!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Csa Front End in Kent, WA
    Current Employee - Csa Front End in Kent, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Alaska Airlines full-time (More than 3 years)

    Pros

    Great travel benefits! Work from home opportunity.

    Cons

    Who can live on $12.14 an hour?

    Advice to Management

    Instead of paying all that money to Russell Wilson... how about you pay the people who are on the front lines? It's time to invest in customer service!


  4. Helpful (3)

    "Csa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time (More than a year)

    Pros

    Great group of people. I will always look back at my time at Alaska as a great experience.

    Cons

    Pay is low as a csa.

    Advice to Management

    I would only recommend they do something regarding compensation its hard to live on so little.


  5. Helpful (3)

    "They're a traditional company that has good and bad moments."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in SeaTac, WA
    Current Employee - Anonymous Employee in SeaTac, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 3 years)

    Pros

    Flying benefits after 30 days of hiring date helps travel fanatics feed their travel bug. Also they have quarterly and annual bonuses that are very nice when you qualify for them. There's also a awesome feature in some of their unions that allow you to transfer departments within the same union. Exp. I was in the call center and without an interview or drug test, I hopped into a CSA position when I qualified.

    Cons

    You'll definitely be asked to work 24/7 when you first start. Also the union dues are a little much if you are trying to live off of only the one paycheck.

    Advice to Management

    Either when union contracts are open for negotiations, lower union dues or up wages.


  6. Helpful (27)

    "Higher rated before I was laid off"

    StarStarStarStarStar
    Former Employee - Product Development Manager in Seattle, WA
    Former Employee - Product Development Manager in Seattle, WA
    Recommends

    I worked at Alaska Airlines full-time (More than 10 years)

    Pros

    Flight benefits where great. Good caring people.

    Cons

    I was laid off after 17 yrs. I think it was handled poorly, leaving me to doubt the company's commitment to their employees.

    Advice to Management

    Before I was laid off I was committed and dedicated to the company. How I was laid after many years off makes me question the company's commitment to their employees.


  7. "Captain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Captain in Seattle, WA
    Current Employee - Captain in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 10 years)

    Pros

    Best airline in the United States. Period.

    Cons

    None None None None None

    Advice to Management

    Buy 787s and let's go to Asia and Europe

  8. Helpful (2)

    "Great place that needs minor changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Seattle, WA
    Current Employee - Customer Service Agent in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines part-time (More than a year)

    Pros

    Unlimited travel for you and your family, great schedules, awesome coworkers, fun events, unlimited opportunities to grow within the company.

    Cons

    Miscommunication with management, passengers love to take their anger out on you and not enough agents so your assigned lots of overtime at peak periods.

    Advice to Management

    Please make sure you guys are all on the same page. It can be misleading to the agents that are wanting to thrive here!


  9. "Very good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Seattle, WA
    Current Employee - Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time (More than 5 years)

    Pros

    For the most part, a good place to work. Most take pride and ownership in the company.Safety and compliance is top priority.

    Cons

    Under staffed in many areas and it is starting to show.

    Advice to Management

    I know you want to have the small company feel but you are one of the big boys now. Time to act like it in some areas.


  10. Helpful (5)

    "Reservations Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in Kent, WA
    Current Employee - Reservations Agent in Kent, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Alaska Airlines full-time (More than a year)

    Pros

    Flight benefits, friendly co workers and supervisors. Work from home after 6 months. You can work from home sooner if you do more overtime.

    Cons

    Pay is very low. Location is in the middle of Kent so you have to deal with traffic during commute hours. Manditory overtime you have to bid on (yes they make you bid on overtime you have to work). This happens every 2 days. If your sick then dont be, this counts as a occurance(3 occurances and they can terminate you). No flex time if your late.

    Advice to Management

    Allow paid sick days throughout the year. Allow Flex times. Allow employees to pick their own shifts if your going to mandate overtime.


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