Alaska Airlines "flight benefits" Reviews | Glassdoor

Alaska Airlines Employee Reviews about "flight benefits"

Updated Feb 14, 2020

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3.7
69%
Recommend to a Friend
80%
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
327 Ratings
Pros
Cons
  • "Low pay, outdated culture, poor leadership(in 35 reviews)

  • "Work/life balance is not great in many of the managerial positions(in 18 reviews)

More Pros and Cons

Reviews about "flight benefits"

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  1. "The benefits are great!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent in San Francisco, CA
    Recommends

    I have been working at Alaska Airlines part-time for more than a year

    Pros

    Fir part time employment you get really good health benefits and unlimited flight benefits. And 401k employer contributions and stock options.

    Cons

    It’s crazy hours. CRAZY hours.

    Alaska Airlines2019-12-22
  2. "Outdated work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in SeaTac, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Alaska Airlines

    Pros

    Good learning opportunities. This would be a nice place to work for anyone who doesn't question authority, stays the course, and keeps their head down. The people are mostly lovely. People really do care about the guest experience.

    Cons

    Lots of social politics and favoritism. It's very difficult to be new to the company because there is little training (especially for contractors) and legacy employees aren't always open to new ideas. I've never seen money wasted as much as I did at Alaska... managers and directors were away at expensive trainings and conferences at least monthly while individual contributors did the heavy lifting. I won't lie... it was tough to stay motivated as a contractor without health insurance, while watching FTEs get flight benefits, bonuses, extra training, etc. The company isn't doing enough to address climate change and it shows in the offices, where they're still selling plastic water bottles. Layoffs. Long commute. Dingy office with poor air quality and no lunch options nearby. Drug test. An insane amount of meetings. Change happens at a glacial pace. If you are someone who "thinks different" in any way, you likely won't fit in.

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    Alaska Airlines2020-02-15
  3. Helpful (1)

    "Lack of internal promotions from actual hardwork"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Lead in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Alaska Airlines full-time for more than 5 years

    Pros

    This is strictly a job you get because of the benefits package. Aka- flight benefits.

    Cons

    Typical corporate management prioritizing the needs of their shareholders and not taking into account the effects they have on their customer-facing division. The customer service agent role is hard. Not recommended for typical customer service reps. This is the championship of Customer Service. Not only do customers treat you poorly on occasions you also have management breathing down your neck with pre-historic guidelines. The process and procedures are one thing. However, the management style I endured over 5 years was as if no real leadership existed. They love to implement goals for being on-time, but there is literally no personable experience between the people and the goal. If you want to be promoted do not rely on solely being a hard and ethical worker. Your resume will be overlooked for the person who knew someone, who knows someone. Don't waste your time. You have a higher chance of being promoted externally than internally- proven facts from many exhausted Alaska Airlines employees who stopped fighting for an internal position and quit.

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    Alaska Airlines2020-01-24

    Alaska Airlines Response

    January 29, 2020

    Thank you for your feedback. We strive to create an airline people love working for, so it is disappointing to hear about your experiences. If you'd like to share more in detail, please send an email to careers@alaskaair.com with the subject "Glassdoor Review." Thank you. --David

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  4. "Eh"

    StarStarStarStarStar
    Current Employee - Computer Draftsman/Designer in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Alaska Airlines part-time for more than a year

    Pros

    Flight benefits on standby and health

    Cons

    Company wants to be fake liberal but they’re really conservative and nasty

    Alaska Airlines2020-01-22

    Alaska Airlines Response

    January 29, 2020

    Hello. We're sorry you feel this way. If you'd like to share more detail about your comments, please send us an email at careers@alaskaair.com with the subject "Glassdoor Review." Thanks. --David

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  5. "A Company That Truly Loves Their Customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Staff Software Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time for more than 10 years

    Pros

    Heavy customer focus. Employees are hired based on whether they are a good fit for the Alaska customer focused culture. Workforce that works hard to be the best. Executive leadership that actually cares sincerely about employees. Great Performance Based Pay bonus each year. Two weeks of holidays + PTO and flight benefits!

    Cons

    Tight budgets. You learn to make due with what you have much of the time. Extremely fast paced, high pressure, in some areas.

    Alaska Airlines2019-11-04
  6. Helpful (3)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Analyst in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Alaska Airlines full-time for more than a year

    Pros

    Flight benefits, flexible schedules

    Cons

    After several years on the job it was time for me to move on. Alaska has a great public image, but it’s plagued with internal dysfunction and conflict. Fear based, ego driven cowboy culture.

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    Alaska Airlines2019-11-14
  7. "Worked for Horizon"

    StarStarStarStarStar
    Former Employee - Flight Attendant 

    I worked at Alaska Airlines full-time

    Pros

    Flight benefits were amazing! Flew first class to LA for $20...

    Cons

    Just a number in a sea of flight attendants.

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    Alaska Airlines2019-10-06
  8. "Micromanaged at every turn."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Agent (Telecommute) in Chandler, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Alaska Airlines full-time for less than a year

    Pros

    Union Benefits ,decent insurance, potential for flight benefits

    Cons

    Even bathroom breaks timed-while working from your own home office.

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    Alaska Airlines2019-10-03
  9. "Challenging yet Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSA in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time for less than a year

    Pros

    Flight Benefits Medical,Vision,Dental 401K Union Contract Vacation Time Education Opportunities

    Cons

    Can be Physically demanding Irregular Work Hours Junior Assignment- Mandatory O.T.

    Alaska Airlines2019-09-13
  10. "FLexible schedule with great benefits"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Flight Attendant 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Alaska Airlines full-time for more than 10 years

    Pros

    Flexible schedule, flight benefits, get to see the world.

    Cons

    Away from home for days at a time Delays

    Continue reading
    Alaska Airlines2019-09-18

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