Alaska USA Reviews | Glassdoor

Alaska USA Reviews

Updated May 23, 2018
99 reviews

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3.6
StarStarStarStarStar
Rating TrendsRating Trends
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Approve of CEO
Alaska USA CEO Geoff Lundfelt
Geoff Lundfelt
3 Ratings

99 Employee Reviews

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Pros
  • "Good benefits: Medical, 401K and PTO accrual arehard to beat ( but not worth the agony)" (in 10 reviews)

  • "Great work life balance promoted" (in 5 reviews)

Cons
  • "Open 7 days a week, as an employee you are just a number" (in 6 reviews)

  • "Lack of staff/high turnover makes it very hard to take time off for emergency" (in 3 reviews)

More Pros and Cons

  1. "Wonderful Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alaska USA full-time

    Pros

    The company actually cares about it's employees and members

    Cons

    the hours can be long at the retail locations. and hard to advance in the smaller towns


  2. Helpful (1)

    "Disjointed and confused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Support in Anchorage, AK
    Former Employee - Production Support in Anchorage, AK
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Alaska USA full-time (More than a year)

    Pros

    Tons of opportunities to move positions and switch roles, and with multiple locations, you can switch states too. If upper management likes you, you can do no wrong and get away with anything.

    Cons

    Micromanaged for everything.
    Crap retirement benefits, unless you started in the 70’s or 80’s.
    Supervisors who suck don’t get fired, they just get their responsibilities taken away.
    Sticklers for the unimportant garbage, but lax when it comes to actually doing work.
    A lot of favoritism and nepotism.
    Non-stop rumors.
    No clear communication from management.
    Management is delusional and oblivious to facts.

    Advice to Management

    Pay attention to what is happening with your employees. If you have a mass exodus or continual exodus from 1 department, it’s probably not the 40 people who quit, it’s probably the supervisor/manager.

  3. "Dispute Resolution"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alaska USA full-time

    Pros

    Good pay and good benefits

    Cons

    I can’t think of any cons


  4. "Pass it by"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Gain good experience, bonuses, and I can't think of anything else

    Cons

    Petty, micromanaged, heavy sales, poor insurance


  5. "Indirect Lending Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska USA full-time

    Pros

    Stable organization that values its members and employees

    Cons

    no cons at this time.


  6. "unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Alaska USA full-time

    Pros

    good people, good members. money is good as is bonus program. I enjoyed the interview process and the training.

    Cons

    very unprofessional, lacks consistently, training is also inconsistent, managers make it aware that they hate their job.


  7. "Senior Financial Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Alaska USA full-time

    Pros

    The systems are user friendly

    Cons

    Open 7 days a week, as an employee you are just a number

  8. "Senior Financial Services Reprentative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Services Representative in Anchorage, AK
    Current Employee - Senior Financial Services Representative in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska USA full-time (More than a year)

    Pros

    Great work life balance. Decent compensation for now. Benefits are great. Career opportunities.

    Cons

    PTO takes forever to accrue. Communication from management would be nice, with a clear understanding to meet our objectives. Too big of a workload.

    Advice to Management

    Talk to your front line staff about what works and doesn't. Allow manager to spend more time off the line to build relationships. Accept feedback.


  9. "Great people to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Alaska USA full-time

    Pros

    Caring supervisors and management.

    Cons

    Regular bankers hours for those who like mornings


  10. "Programmer Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst in Anchorage, AK
    Current Employee - Programmer Analyst in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alaska USA full-time (Less than a year)

    Pros

    Best work and life balance with amazing benefit.
    Really good job security, Most people worked more than 10+ years

    Cons

    Salary is not competitive but benefits are great.

    Advice to Management

    Keep up the good work!


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