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Alcatraz Cruises

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Alcatraz Cruises

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Alcatraz Cruises Reviews

Updated May 3, 2023

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Found 27 of over 28 reviews
3.1
37% Recommend to a Friend
100% Approve of CEO

Found 27 of over 28 reviews

3.1
37%
Recommend to a Friend
100%
Approve of CEO

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Top Review Highlights by Sentiment

Pros
  • "Fun job with a lot of good coworkers.(in 6 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee, more than 1 year

    Great Intro to Marine World

    May 3, 2023 - Deckhand in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good starting pay Great intro to the work field Varied work Friendly co-workers and staff Excellent benefits

    Cons

    Lots of call-outs, constantly needing bodies to cover shifts

    Be the first to find this review helpful
  2. 4.0
    Former Employee, less than 1 year

    Great company and people

    Apr 28, 2023 - Photographer in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people who worked there, nice to see and work with people from all over the world. Good managers who care and can communicate well.

    Cons

    It’s hard work in general working with public, not the companies fault. Just stressful to work in public and with special events.

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  4. 2.0
    Current Employee

    N/A

    Nov 29, 2022 - Deckhand in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay Lots of hours Great coworkers

    Cons

    Trouble with boats Down moral

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  5. 4.0
    Former Employee, more than 5 years

    Fun job

    Aug 10, 2022 - Captain 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun job with a lot of good coworkers. Minor paperwork.

    Cons

    Vessels are uniquely designed and are prone to have troubles. Work schedule constantly changes with short notice. Company reluctant to give benefits because of seasonal work.

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  6. 4.0
    Former Employee

    Great job

    Jun 14, 2022 - Security Guard 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Really positive environment and coworkers

    Cons

    You have to stand up for most of the shift.

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  7. 1.0
    Current Employee, more than 1 year

    Trash

    Jun 27, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun to work with coworkers, good views, lots of breaks

    Cons

    Terrible management is an understatement, no raises, overworked for underpay, terrible scheduling, no advance schedules until a couple days before the next week starts

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  8. 5.0
    Former Employee, more than 1 year

    Great place to start

    Nov 5, 2021 - Deckhand in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Alcatraz Cruises is a great option for anyone interested in starting work in the maritime industry, it provides a way to get sea time and union membership is not required yet pay is competitive.

    Cons

    Downsides might include hiring too many employees to make sure they always have shifts covered, but this negatively affects those employees as their hours may be lessened.

    Continue reading
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  9. 3.0
    Former Employee

    Good

    Mar 18, 2022 - Guest Services in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy work , decent pay and benefits

    Cons

    Drama and people disliking or talking bout each other

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  10. 3.0
    Current Employee, more than 10 years

    Good for a little bit

    Dec 14, 2021 - Customer Service in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Mostly customer service positions that didn't require much skill. Pay was pretty incredible but even so it's hard for most people as they commuted from far away as housing nearby is $$$

    Cons

    Not very challenging to say the least

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  11. 5.0
    Former Employee, more than 3 years

    Good Work Environment

    Sep 12, 2021 - Guest Service Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team and good experience overall

    Cons

    Hours can be cut short during winter where there are less tourists

    Continue reading
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Viewing 1 - 10 of 27 Reviews
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Alcatraz Cruises Reviews FAQs

Alcatraz Cruises has an overall rating of 3.1 out of 5, based on over 28 reviews left anonymously by employees. 37% of employees would recommend working at Alcatraz Cruises to a friend and 33% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Alcatraz Cruises employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Alcatraz Cruises. This rating has improved by 4% over the last 12 months.

37% of Alcatraz Cruises employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Alcatraz Cruises 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Alcatraz Cruises to be benefits, compensation, coworkers and the cons to be career development, diversity and inclusion, management.

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Reviews by Job Title

  • Deckhand(3)
  • Guest Service Agent(3)

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Glassdoor has 28 Alcatraz Cruises reviews submitted anonymously by Alcatraz Cruises employees. Read employee reviews and ratings on Glassdoor to decide if Alcatraz Cruises is right for you.