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Alcatraz Cruises

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Alcatraz Cruises

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Alcatraz Cruises Reviews

Updated Nov 29, 2022

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Found 25 of over 26 reviews
2.9
27% Recommend to a Friend
100% Approve of CEO

Found 25 of over 26 reviews

2.9
27%
Recommend to a Friend
100%
Approve of CEO

Top Review Highlights by Sentiment

Pros
  • "Fun job with a lot of good coworkers.(in 7 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee, more than 1 year

    Great place to start

    Nov 5, 2021 - Deckhand in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Alcatraz Cruises is a great option for anyone interested in starting work in the maritime industry, it provides a way to get sea time and union membership is not required yet pay is competitive.

    Cons

    Downsides might include hiring too many employees to make sure they always have shifts covered, but this negatively affects those employees as their hours may be lessened.

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  2. 5.0
    Former Employee, more than 3 years

    Good Work Environment

    Sep 12, 2021 - Guest Service Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team and good experience overall

    Cons

    Hours can be cut short during winter where there are less tourists

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  3. Join the Alcatraz Cruises team
    See Our Latest Jobs
  4. 5.0
    Former Employee

    Alcatraz Cruises Outlook

    Sep 18, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great crew and working experience. Everyone works well together and is very professional within the workplace.

    Cons

    The work itself, although fairly basic, can be monotonous. This makes it easy to train new employees but it does get boring quickly.

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  5. 5.0
    Former Employee

    Sales and customer service

    Sep 23, 2016 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work, great team effort

    Cons

    Nothing con about alcatraz cruises

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  6. 5.0
    Former Employee, more than 3 years

    Guest Services

    May 5, 2016 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Management takes care of its employee -Lots overtime in the summer -Customers are usually happy -Great training system

    Cons

    -Long days in the sun and lots of standing -Some customers are very difficult to handle

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  7. 5.0
    Current Employee

    Great people

    Aug 8, 2015 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great employer. Positive atmosphere. Flexible with schedule.

    Cons

    Benefits cut recently. Can be monotonous.

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  8. 4.0
    Former Employee, more than 5 years

    Fun job

    Aug 10, 2022 - Captain 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun job with a lot of good coworkers. Minor paperwork.

    Cons

    Vessels are uniquely designed and are prone to have troubles. Work schedule constantly changes with short notice. Company reluctant to give benefits because of seasonal work.

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  9. 4.0
    Former Employee

    Great job

    Jun 14, 2022 - Security Guard 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Really positive environment and coworkers

    Cons

    You have to stand up for most of the shift.

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  10. 4.0
    Former Employee

    Review

    Apr 21, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Coworkers are hard working and friendly.

    Cons

    Schedule can be erratic sometimes.

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  11. 4.0
    Former Employee

    Fast-paced but interesting

    Oct 7, 2016 -  in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team and leadership. Friendly and helpful coworkers.

    Cons

    Stressful at times when thousands of tourists want tickets that are not available.

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Viewing 1 - 10 of 25 Reviews
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Alcatraz Cruises Reviews FAQs

Alcatraz Cruises has an overall rating of 2.9 out of 5, based on over 26 reviews left anonymously by employees. 27% of employees would recommend working at Alcatraz Cruises to a friend and 26% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Alcatraz Cruises employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Alcatraz Cruises. This rating has decreased by -1% over the last 12 months.

27% of Alcatraz Cruises employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Alcatraz Cruises 3.0 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Alcatraz Cruises to be benefits, compensation, coworkers and the cons to be career development, diversity and inclusion, management.

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Reviews by Job Title

  • Guest Service Agent(3)
  • Deckhand(2)

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Glassdoor has 26 Alcatraz Cruises reviews submitted anonymously by Alcatraz Cruises employees. Read employee reviews and ratings on Glassdoor to decide if Alcatraz Cruises is right for you.