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Alcatraz Cruises

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Alcatraz Cruises

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Alcatraz Cruises Reviews

Updated Nov 29, 2022

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Found 25 of over 26 reviews
2.9
27% Recommend to a Friend
100% Approve of CEO

Found 25 of over 26 reviews

2.9
27%
Recommend to a Friend
100%
Approve of CEO

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Top Review Highlights by Sentiment

Pros
  • "Fun job with a lot of good coworkers.(in 7 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 2.0
    Current Employee

    N/A

    Nov 29, 2022 - Deckhand in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay Lots of hours Great coworkers

    Cons

    Trouble with boats Down moral

    Be the first to find this review helpful
  2. 4.0
    Former Employee, more than 5 years

    Fun job

    Aug 10, 2022 - Captain 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun job with a lot of good coworkers. Minor paperwork.

    Cons

    Vessels are uniquely designed and are prone to have troubles. Work schedule constantly changes with short notice. Company reluctant to give benefits because of seasonal work.

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  3. Join the Alcatraz Cruises team
    See Our Latest Jobs
  4. 1.0
    Current Employee, more than 1 year

    Trash

    Jun 27, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun to work with coworkers, good views, lots of breaks

    Cons

    Terrible management is an understatement, no raises, overworked for underpay, terrible scheduling, no advance schedules until a couple days before the next week starts

    Continue reading
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  5. 4.0
    Former Employee

    Great job

    Jun 14, 2022 - Security Guard 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Really positive environment and coworkers

    Cons

    You have to stand up for most of the shift.

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  6. 3.0
    Former Employee

    Good

    Mar 18, 2022 - Guest Services in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy work , decent pay and benefits

    Cons

    Drama and people disliking or talking bout each other

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  7. 1.0
    Former Employee, more than 5 years

    Predictable for Profit Company

    Feb 2, 2022 - Tram Lead Operations in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work on Alcatraz Island. Beautiful views of the bay.

    Cons

    Non receptive management. Safety not number one concern.

    Continue reading
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  8. 3.0
    Current Employee, more than 10 years

    Good for a little bit

    Dec 14, 2021 - Customer Service in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Mostly customer service positions that didn't require much skill. Pay was pretty incredible but even so it's hard for most people as they commuted from far away as housing nearby is $$$

    Cons

    Not very challenging to say the least

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  9. 5.0
    Former Employee, more than 1 year

    Great place to start

    Nov 5, 2021 - Deckhand in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Alcatraz Cruises is a great option for anyone interested in starting work in the maritime industry, it provides a way to get sea time and union membership is not required yet pay is competitive.

    Cons

    Downsides might include hiring too many employees to make sure they always have shifts covered, but this negatively affects those employees as their hours may be lessened.

    Continue reading
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  10. 1.0
    Former Employee, more than 5 years

    Questionable At Best

    Sep 16, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A diverse group of characters at ground level. I will carry so many fun/funny memories from working with this team. Many colleagues became acquaintances, many acquaintances became close friends. Pay was "competitive" even if it was at the low end of the spectrum.

    Cons

    Most high level managers couldn't manage their way out of a wet paper bag. The management style is toxic on a good day and overtly hostile on bad days. Employees are told when they can and can't take sick days. The default method of keeping people in-line is to threaten them with termination. It takes a major injury or accident to spur any sort of change in procedure/policy. Multiple injury/incident reports were lost/misfiled. When I told anyone in the local industry that I worked for this company their reply was almost always a physical wince followed by "I'm sorry." The list goes on and on.

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  11. 5.0
    Former Employee, more than 3 years

    Good Work Environment

    Sep 12, 2021 - Guest Service Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team and good experience overall

    Cons

    Hours can be cut short during winter where there are less tourists

    Continue reading
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Viewing 1 - 10 of 25 Reviews
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Alcatraz Cruises Reviews FAQs

Alcatraz Cruises has an overall rating of 2.9 out of 5, based on over 26 reviews left anonymously by employees. 27% of employees would recommend working at Alcatraz Cruises to a friend and 26% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Alcatraz Cruises employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Alcatraz Cruises. This rating has decreased by -1% over the last 12 months.

27% of Alcatraz Cruises employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Alcatraz Cruises 3.0 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Alcatraz Cruises to be benefits, compensation, coworkers and the cons to be career development, diversity and inclusion, management.

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Reviews by Job Title

  • Guest Service Agent(3)
  • Deckhand(2)

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Glassdoor has 26 Alcatraz Cruises reviews submitted anonymously by Alcatraz Cruises employees. Read employee reviews and ratings on Glassdoor to decide if Alcatraz Cruises is right for you.