Alder Reviews | Glassdoor

Alder Reviews

Updated November 29, 2018
38 reviews

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3.7
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Adam Schanz
27 Ratings

Employee Reviews

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  1. "Liking the job so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Los Angeles, CA
    Current Employee - Sales Consultant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alder part-time (Less than a year)

    Pros

    -I like working remotely
    -Since I’m part time, the commitment isn’t overbearing
    -Flexibile schedule

    Cons

    -Sometimes instructions can be vague
    -Can be a learning curve if you have no sales experience

    Advice to Management

    For workers who are remote, instructions need to be concise.


  2. "Love My Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scheduling Specialist in Orem, UT
    Current Employee - Scheduling Specialist in Orem, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alder full-time (More than 3 years)

    Pros

    Being a scheduling specialist, my job isn’t too demanding of me. My script is self explanatory and after constant repetition, it becomes like second nature. The work environment isn’t stressful. Other employees are generally pretty friendly.

    Cons

    Back to back scheduling can be overwhelming, but this isn’t the norm.

    Advice to Management

    Whatever you’ve been doing the last few months, build on it even more. The future of Alder has never looked brighter.

  3. "You get what you put in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Provo, UT
    Current Employee - Customer Service Specialist in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alder full-time (More than a year)

    Pros

    -Family oriented work environment
    -Everyone I work with knows when to play and when to work
    -Competitive pay and bonuses

    Cons

    -Fast paced work environment
    -Occasionally rude customers(that’s part of the job though)

    Advice to Management

    Nothing to point out right now. Will re-evaluate as I spend more time with the company.


  4. "Motivational Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Orem, UT
    Current Employee - Sales Representative in Orem, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alder full-time (More than 3 years)

    Pros

    -Cooperative and teamwork oriented workplace
    -Sales Managers keep the team unified
    -Motivational workplace
    -Pay is good
    -There are benefits

    Cons

    I don’t see this as a con, but some might. The workplace can be loud and overwhelming at times, but that’s standard with any sales position. Stepping out of your comfort zone is a must.

    Advice to Management

    Keep training new sales reps about the importance of expanding their sales skills, while also incorporating team building exercises to strengthen each area of the jobs requirements.


  5. "Customer Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Alder full-time

    Pros

    They listened to what I had to say because of my past experience and took into play all my ideas. I felt very valued there.

    Cons

    PTO is available only after working a year there.


  6. "Collections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Alder full-time

    Pros

    The collections department itself is outstanding compared to the other departments. They have a base plus commission, if you excel in negotiations and customer service you can make a substantial amount of money on a flexible schedule.

    Cons

    The upper management that runs the whole company is clueless and have to deal with them.

    Advice to Management

    Do better.


  7. "Great people, great environment, great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people and environment are tough to beat.

    Cons

    People are generally paid below market value and there are no benefits.

  8. Helpful (2)

    "Strong Vision - Growing Fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orem, UT
    Former Employee - Anonymous Employee in Orem, UT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Alder full-time (Less than a year)

    Pros

    Alder pushes you to be your best and to build a loyal network. Generally, the employees work hard and know their stuff.

    Cons

    Stepping out of line has negative repercussions - even if it's to go above and beyond. There is an order here and a country club feel.

    Advice to Management

    Work harder to recognize innovation and merit of those other than sales. Yes, it's a sales-driven organization - but so is every other company in the world and it's clear that Alder values their sales team(s) more than anyone else in the company.


  9. Helpful (2)

    "Pretty happy with my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Technician in Saint Louis, MO
    Current Employee - Field Service Technician in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Alder full-time (Less than a year)

    Pros

    Pretty much have complete freedom to do what you want, as long as the job is getting done. I work out of my home 1000 miles away from corporate, so I don’t hear from management too much maybe once a week or so. The company has kept their word on everything they promised me when I started, nothing more, nothing less. The pay is decent for the easy work that is performed. I like it here overall. They say they will work around your schedule.

    Cons

    First there aren’t any benefits at ALL! They don’t even help you set an IRA.

    The company can be very un-organized at times, and make a lot of last minute decisions. It can seem like the “Wild West” sometimes, in a sense of you just have to make your decisions a lot, and hope management is okay with it at the end of the day, because you can’t get a hold of anyone. The company is going to through growing pains right now, so the people who are in lower management are constantly changing roles and job duties. Inventory is a problem here, they will send you plenty of what you don’t need for jobs and not near enough of what you do need, leaving you in a bad situation sometimes. Don’t really count on having any sort of life Monday-Friday, the end of the work week is more of a blessing than you know. They hire a lot of part time installers that are terrible at their jobs, and they don’t seem to really care. It may sound dumb, but I wish they had performance reviews.

    Advice to Management

    Get a quality control guy, for installs and service. Management seems a bit over whelmed, might want to add a few more positions to lighten their load, I’d be glad to have one of them.


  10. Helpful (1)

    "Scheduling specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scheduling Coordinator in Orem, UT
    Current Employee - Scheduling Coordinator in Orem, UT
    Recommends
    Approves of CEO

    I have been working at Alder full-time (Less than a year)

    Pros

    Great environment nice culture extremely flexible with scheduling if you are a student.

    Cons

    No benefits micro management as well is now a downside

    Advice to Management

    Trust those reps next to you. They work really hard and its good o get a kudos every now and again.