KEY NOT FOUND: coverImgAlt
Logo

Alder

Is this your company?

Alder

Add a Review

Alder Employee Reviews about "flexible schedule"

Updated Dec 16, 2019

To filter reviews, or .

Found 6 of over 132 reviews

3.3
54%
Recommend to a Friend
67%
Approve of CEO
Alder CEO Adam Schanz (no image)
Adam Schanz
78 Ratings
Pros
  • "Alder is a high energy environment with great people(in 7 reviews)

  • "They have a base plus commission, if you excel in negotiations and customer service you can make a substantial amount of money on a flexible schedule(in 6 reviews)

  • Cons
  • "No benefits micro management as well is now a downside(in 15 reviews)

  • "My take-away from Alder: Alder is a company that only seeks to get as much money out of people (customers and employees) to give to the sales reps(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Choose a different language and keep reading other reviews.

    Ratings by Demographics

    This rating reflects the overall rating of Alder and is not affected by filters.

    Want more demographic options?

    Reviews about "flexible schedule"

    Return to all Reviews
    1. 4.0
      Current Employee

      Tech Support Agent

      Apr 27, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very flexible schedule, fun work environment, and pretty laid back.

      Cons

      Lots of busy work, mean and grumpy customers.

      Continue reading
      Be the first to find this review helpful
    2. 2.0
      Former Employee, less than 1 year

      There's better opportunities

      Dec 16, 2019 - Inside Sales Representative in Orem, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management was upfront and super cool Decent culture Flexible schedule

      Cons

      Product is mediocre No benefits or insurance Compensation isn't the best

      Continue reading
      2 people found this review helpful
    3. 2.0
      Current Employee, more than 1 year

      Inside Sales Rep

      Nov 23, 2019 - Inside Sales in Orem, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible Schedule Weekly Pay Residual Day One Ability to sell to non qualifying credit accounts and renters

      Cons

      Not enough leads daily Hard to progress in skills. Outbound to Inbound NO BENEFITS

      Continue reading
      3 people found this review helpful
    4. 1.0
      Current Employee, less than 1 year

      unorganized young management

      Feb 16, 2017 - Account Management in Orem, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible Schedule and that's it.

      Cons

      Management is young and come up with their own way of doing things that are contrary to the way they train. Keep in mind there is no real training program. Due to the management being young and inexperienced you have immature people who don't know how to manage and have attitudes and don't help or try to make things better. Having worked in the alarm industry for many years this is by far the worst office I have seen. The interview process was a joke but hey I got a job. I am just disappointed in the way they do business. They do not hold people to their contracts the way they say they will. I am just annoyed with companies who hire bros and "pretty" girls to do things when they need older competent people in charge who get life, business, and how to treat workers. Then those people can teach the young guns how to do things professionally and correctly.

      Continue reading
      3 people found this review helpful

      Alder Response

      Director of People Operations

      Thank you so much for your feedback! At Alder, one of our company attributes is being "Real" or simply authentic, and as such, we welcome all feedback good or bad. It sounds like we have a lot of work to do. We admit that we're young, we're ambitious and we're innovative. Alder is also growing rather rapidly, (in fact we're one of the 10 fastest growing companies in UT according to the MWC). As a result, we tend to promote from within quite extensively and part of the beauty of being a 5+ year old startup is that we're a company that gives extraordinary leadership opportunities to young talent. Some approaches may be unconventional and we acknowledge it can be a tough adjustment, especially if you're coming from other companies that have done business differently. While Alder is still putting ourselves on the map, we find ourselves reliant on finding the best available talent in the market through employee referrals. We are addressing the training gaps. We've recently just rolled out an onboarding / training program which is a start and an indicator of other improvements yet to come. The company leadership team and People department representative welcome all feedback, suggestions for improvement, etc. We promise not to judge too harshly. Thank you again for taking the time to let us know how we're doing.

    5. 3.0
      Former Employee, less than 1 year

      Customer Service Rep/Tech Support Rep

      Dec 17, 2016 - Customer Service Representative - Tech Support in Orem, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very flexible schedule and free lunch every Friday, as well as lots of free Alder gear (they are all about marketing their brand). They also try really hard to make working in the call center a fun and goal providing experience.

      Cons

      Management treats people in the call center or operations as kind of second class. Like most security and alarm companies, the focus is on the sales people, and everyone else is just kind of along for the ride. Plus, some of the sales reps do some rather shady things. If they focused on making their sales force more ethical and focused on the customer rather than just the sale.

      Continue reading
      1 person found this review helpful

      Alder Response

      Director of People Operations

      We appreciate this former employee recognizing our great perks and can understand their frustrations as well. Alder is a rapidly growing company and as such, we're experiencing growing pains. One such pain may be the feeling that people in a non-sales role are not as important as the sales force. We are a sales company and have great passion for long term customer service. Everyone is expected to do their part and we have a lot to accomplish to support that (especially for operations, non-sales roles). At Alder, any employee can make a huge difference for the better, that's one of the amazing benefits we offer: meaningful work. We take any accusation of unethical business practices very seriously and hold our sales representatives accountable. Our sales representatives have incentives to provide long term customer service by the way we've structured their long term compensation, to avoid those churn and burn sales quotas found in other organizations. Our leadership team's doors or the People Department doors are always open if anyone has any concerns they'd like to discuss. We encourage open and honest feedback without retaliation here at Alder. Thank you for your feedback!

    6. 3.0
      Former Employee

      Collections

      Aug 20, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The collections department itself is outstanding compared to the other departments. They have a base plus commission, if you excel in negotiations and customer service you can make a substantial amount of money on a flexible schedule.

      Cons

      The upper management that runs the whole company is clueless and have to deal with them.

      Continue reading
      Be the first to find this review helpful
    Viewing 1 - 6 of 6 English Reviews

    Popular Careers with Alder Job Seekers

    JobsSalariesInterviews

    Work at Alder? Share Your Experiences

    or