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Alder Employee Reviews about "people"

Updated Mar 18, 2023

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Found 136 of over 169 reviews
3.0
44% Recommend to a Friend
63% Approve of CEO

Found 34 of over 168 reviews

3.0
44%
Recommend to a Friend
63%
Approve of CEO
Alder CEO Adam Schanz (no image)
Adam Schanz
80 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "The only Cons I have is no benefits :\(in 19 reviews)
  • "Management is young and come up with their own way of doing things that are contrary to the way they train.(in 10 reviews)
  • "The pay is bad and there are literally no benefits.(in 6 reviews)
  • "Sometimes the parking is bad(in 4 reviews)
  • "It’s commission only, and you work rain or shine.(in 4 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Alder and is not affected by filters.

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Reviews about "people"

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34
  1. 2.0
    Current Employee, more than 1 year

    Alder home security

    Sep 27, 2021 - Area Manager in Little Rock, AR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great sales people and team trains well

    Cons

    Ended up not making what I should have because of their pay model. Read the paperwork. Its kind of a scam.

    1 person found this review helpful
  2. 3.0
    Former Contractor

    Summer sales job, you either like it or not

    Jun 25, 2021 - Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    For the most part it has good people

    Cons

    Long days and they control you like an employee but really you are a contractor.

    Be the first to find this review helpful
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  4. 3.0
    Former Employee, more than 1 year

    depends on who is managing you

    Jun 29, 2020 - Billing Specialist in Orem, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    the people you work with are awesome and often are going to college with you

    Cons

    the whole company only cares about sales

    1 person found this review helpful
  5. 4.0
    Current Employee, more than 1 year

    Great Place to Build a Resume!

    Dec 2, 2019 - Customer Service Representative in Orem, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people here are amazing. Everyone is so nice and ready to help you and answer any questions they might have. They provide FREE lunch every Friday which is a huge bonus!

    Cons

    Their training needs some work. With the high call volume they seem to not focus on training as much which results in being under prepared to take calls right away.

    Continue reading
    Be the first to find this review helpful
  6. 3.0
    Former Employee

    Door to Door

    Jan 15, 2022 - Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people to work with

    Cons

    Lack of transparency at times

    Be the first to find this review helpful
  7. 3.0
    Former Employee, more than 1 year

    Alder Sales Rep

    Aug 25, 2021 - Door to Door Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get to travel to new states and get to meet some great people. The company does pay for some trips if you meet requirements.

    Cons

    Management of a certain team really needs to learn better leadership skills. I wouldn’t recommend females for this job because I’ve seen how girls are treated in some teams. Some of the workers use unethical methods to sell the product as well.

    Continue reading
    2 people found this review helpful
  8. 3.0
    Former Employee, less than 1 year

    Customer Service Rep/Tech Support Rep

    Dec 17, 2016 - Customer Service Representative - Tech Support in Orem, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very flexible schedule and free lunch every Friday, as well as lots of free Alder gear (they are all about marketing their brand). They also try really hard to make working in the call center a fun and goal providing experience.

    Cons

    Management treats people in the call center or operations as kind of second class. Like most security and alarm companies, the focus is on the sales people, and everyone else is just kind of along for the ride. Plus, some of the sales reps do some rather shady things. If they focused on making their sales force more ethical and focused on the customer rather than just the sale.

    Continue reading
    1 person found this review helpful

    Alder Response

    Director of People Operations

    We appreciate this former employee recognizing our great perks and can understand their frustrations as well. Alder is a rapidly growing company and as such, we're experiencing growing pains. One such pain may be the feeling that people in a non-sales role are not as important as the sales force. We are a sales company and have great passion for long term customer service. Everyone is expected to do their part and we have a lot to accomplish to support that (especially for operations, non-sales roles). At Alder, any employee can make a huge difference for the better, that's one of the amazing benefits we offer: meaningful work. We take any accusation of unethical business practices very seriously and hold our sales representatives accountable. Our sales representatives have incentives to provide long term customer service by the way we've structured their long term compensation, to avoid those churn and burn sales quotas found in other organizations. Our leadership team's doors or the People Department doors are always open if anyone has any concerns they'd like to discuss. We encourage open and honest feedback without retaliation here at Alder. Thank you for your feedback!

  9. 1.0
    Former Employee, more than 1 year

    Would not recommend

    Nov 15, 2022 - Anonymous Employee in Orem, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free snacks, building was nice

    Cons

    This company employs some of the worst people I have ever met in my entire life. I have never been so over worked, under valued and underpaid in my life. Working with the licensing department sent me to intensive therapy. By far the rudest people I have ever met. They are power hungry, mean, petty, dishonest, and I consistently felt that they were trying to make me fail. This company as a whole is dishonest. I witnessed extremally immoral, explicit, disgusting conversations by the leaders of the company during my time there. Every time a concern was brought up it was immediately dismissed.

    Continue reading
    3 people found this review helpful
  10. 1.0
    Former Employee, more than 1 year

    0/10 Do not recommend

    Nov 16, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free snacks. That’s it. Literally.

    Cons

    This was the worst company I have ever worked for. They extremely overpromise and absolutely never deliver. The amount of things I was told would change and never did is ridiculous. I consistently watched management be dishonest and straight up lie to their employees. Other staff made working there absolutely miserable and set you up to fail. I listened to disgusting and inappropriate conversations from “upper management” and was even the subject of these conversations sometimes. Extreme sexual harassment from a specific employee and when reported it was laughed about. The only good people I knew there no longer work there due to the same complaints :)

    Continue reading
    2 people found this review helpful
  11. 2.0
    Current Employee, more than 1 year

    Love my job and love the people

    May 10, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good friends Good Events Committee Good People Department Good food on Fridays Good conversations Softball is fun with our executives

    Cons

    Extremely stressful Not paid enough Good at selling a pipe dream No resources from having techs to saving customers Your bonuses are also a pipe dream You never know if you are doing anything wrong and then they expect you to already know Intimidation tactics are their best selling points. Manager don’t know anything shout the department.

    Continue reading
    3 people found this review helpful
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Glassdoor has 168 Alder reviews submitted anonymously by Alder employees. Read employee reviews and ratings on Glassdoor to decide if Alder is right for you.