Alder Employee Reviews about "schedule"
Updated Mar 18, 2023
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Found 17 of over 169 reviews
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Top Review Highlights by Sentiment
- "The culture has been amazing and the people I work with have become some of my best friends." (in 3 reviews)
- "Management is young and come up with their own way of doing things that are contrary to the way they train." (in 9 reviews)
Ratings by Demographics
This rating reflects the overall rating of Alder and is not affected by filters.
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Reviews about "schedule"
Return to all Reviews- Current Employee, more than 1 year★★★★★
Pros
Flexible Schedule Weekly Pay Residual Day One Ability to sell to non qualifying credit accounts and renters
Cons
Not enough leads daily Hard to progress in skills. Outbound to Inbound NO BENEFITS
Continue reading - Current Employee, less than 1 year★★★★★
unorganized young management
Feb 16, 2017 - Account Management in Orem, UTRecommendCEO ApprovalBusiness OutlookPros
Flexible Schedule and that's it.
Cons
Management is young and come up with their own way of doing things that are contrary to the way they train. Keep in mind there is no real training program. Due to the management being young and inexperienced you have immature people who don't know how to manage and have attitudes and don't help or try to make things better. Having worked in the alarm industry for many years this is by far the worst office I have seen. The interview process was a joke but hey I got a job. I am just disappointed in the way they do business. They do not hold people to their contracts the way they say they will. I am just annoyed with companies who hire bros and "pretty" girls to do things when they need older competent people in charge who get life, business, and how to treat workers. Then those people can teach the young guns how to do things professionally and correctly.
Continue readingThank you so much for your feedback! At Alder, one of our company attributes is being "Real" or simply authentic, and as such, we welcome all feedback good or bad. It sounds like we have a lot of work to do. We admit that we're young, we're ambitious and we're innovative. Alder is also growing rather rapidly, (in fact we're one of the 10 fastest growing companies in UT according to the MWC). As a result, we tend to promote from within quite extensively and part of the beauty of being a 5+ year old startup is that we're a company that gives extraordinary leadership opportunities to young talent. Some approaches may be unconventional and we acknowledge it can be a tough adjustment, especially if you're coming from other companies that have done business differently. While Alder is still putting ourselves on the map, we find ourselves reliant on finding the best available talent in the market through employee referrals. We are addressing the training gaps. We've recently just rolled out an onboarding / training program which is a start and an indicator of other improvements yet to come. The company leadership team and People department representative welcome all feedback, suggestions for improvement, etc. We promise not to judge too harshly. Thank you again for taking the time to let us know how we're doing.
- Current Employee, less than 1 year★★★★★
Pretty happy with my job
Jul 8, 2018 - Field Service Technician in Saint Louis, MORecommendCEO ApprovalBusiness OutlookPros
Pretty much have complete freedom to do what you want, as long as the job is getting done. I work out of my home 1000 miles away from corporate, so I don’t hear from management too much maybe once a week or so. The company has kept their word on everything they promised me when I started, nothing more, nothing less. The pay is decent for the easy work that is performed. I like it here overall. They say they will work around your schedule.
Cons
First there aren’t any benefits at ALL! They don’t even help you set an IRA. The company can be very un-organized at times, and make a lot of last minute decisions. It can seem like the “Wild West” sometimes, in a sense of you just have to make your decisions a lot, and hope management is okay with it at the end of the day, because you can’t get a hold of anyone. The company is going to through growing pains right now, so the people who are in lower management are constantly changing roles and job duties. Inventory is a problem here, they will send you plenty of what you don’t need for jobs and not near enough of what you do need, leaving you in a bad situation sometimes. Don’t really count on having any sort of life Monday-Friday, the end of the work week is more of a blessing than you know. They hire a lot of part time installers that are terrible at their jobs, and they don’t seem to really care. It may sound dumb, but I wish they had performance reviews.
Continue reading - Former Employee★★★★★
Pros
The collections department itself is outstanding compared to the other departments. They have a base plus commission, if you excel in negotiations and customer service you can make a substantial amount of money on a flexible schedule.
Cons
The upper management that runs the whole company is clueless and have to deal with them.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
-Experience -Coworkers -Flexible schedules -Unlimited time off -Free lunch Fridays
Cons
-Pay -Management -Environment -No benefits -No structure -Terrible parking -Poor upper management
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Pretty easy job with commission opportunities. Somewhat flexible scheduling.
Cons
No PTO to start. You have to work Saturdays most of the time. No benefits for full time employees.
- Current Employee★★★★★
Pros
Flexible with scheduling I guess. They were accommodating with school schedules which makes sense bc most employees are in college.
Cons
Scammy operations. I felt bad taking advantage of the customers. Honestly they shouldn’t be in business.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Very flexible schedules and chill environment
Cons
Very low retention rate for our department
- Former Employee, less than 1 year★★★★★
There's better opportunities
Dec 16, 2019 - Inside Sales Representative in Orem, UTRecommendCEO ApprovalBusiness OutlookPros
Management was upfront and super cool Decent culture Flexible schedule
Cons
Product is mediocre No benefits or insurance Compensation isn't the best
Continue reading - Former Employee, less than 1 year★★★★★
Customer Service Rep/Tech Support Rep
Dec 17, 2016 - Customer Service Representative - Tech Support in Orem, UTRecommendCEO ApprovalBusiness OutlookPros
Very flexible schedule and free lunch every Friday, as well as lots of free Alder gear (they are all about marketing their brand). They also try really hard to make working in the call center a fun and goal providing experience.
Cons
Management treats people in the call center or operations as kind of second class. Like most security and alarm companies, the focus is on the sales people, and everyone else is just kind of along for the ride. Plus, some of the sales reps do some rather shady things. If they focused on making their sales force more ethical and focused on the customer rather than just the sale.
Continue readingAlder Response
Director of People Operations
We appreciate this former employee recognizing our great perks and can understand their frustrations as well. Alder is a rapidly growing company and as such, we're experiencing growing pains. One such pain may be the feeling that people in a non-sales role are not as important as the sales force. We are a sales company and have great passion for long term customer service. Everyone is expected to do their part and we have a lot to accomplish to support that (especially for operations, non-sales roles). At Alder, any employee can make a huge difference for the better, that's one of the amazing benefits we offer: meaningful work. We take any accusation of unethical business practices very seriously and hold our sales representatives accountable. Our sales representatives have incentives to provide long term customer service by the way we've structured their long term compensation, to avoid those churn and burn sales quotas found in other organizations. Our leadership team's doors or the People Department doors are always open if anyone has any concerns they'd like to discuss. We encourage open and honest feedback without retaliation here at Alder. Thank you for your feedback!
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Alder Response
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