Cover image for Alert Logic
Logo

Alert Logic

Part of HelpSystems
Engaged Employer

Alert Logic

Add a Review

Alert Logic Reviews

Updated Oct 3, 2022

Verify your email to use filters. Having problems? Resend email
Found 258 of over 269 reviews
4.2
90% Recommend to a Friend
81% Approve of CEO

Found 256 of over 269 reviews

4.2
90%
Recommend to a Friend
81%
Approve of CEO
Alert Logic Managing Director Onkar Birk (no image)
Onkar Birk
12 Ratings

The latest conversations about Tech

Join the conversation on

Tech

1y

a 

Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

473

64 Comments

Join the conversation on

Top Review Highlights by Sentiment

Pros
  • "They are focused on the people which is great(in 37 reviews)
  • "which sounds like a great benefit(in 17 reviews)
  • "The overall culture is good and is fairly relaxed.(in 16 reviews)
  • "The team is excellent and I love the environment(in 12 reviews)
  • "The CEO is great at delivering very detailed information about the strategy and direction of the company.(in 9 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Alert Logic and is not affected by filters.

Want more demographic options?
  1. 5.0
    Current Employee, more than 3 years

    Great Place to Work Hard

    Aug 24, 2022 - System Admin 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Strong teams of talented people; great product that is gaining market share; commitment to customers and quality product; remote work is accepted 100%; office is available if you prefer. Very diverse workforce. Friday afternoon policy - normally you can chill if your key tasks are done.

    Cons

    Commitment to customers is 24/7, when their service is disrupted it is expected that you will jump in to fix it. There is uncertainty regarding the recent acquisition of AL by HelpSystems.

    Continue reading
    Be the first to find this review helpful
  2. 1.0
    Former Employee, more than 3 years

    Analyst ""Puppy Mill" for Low Pay

    Oct 3, 2022 - Security Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They offer "unlimited" PTO. You'll never be held accountable for anything!!!!! Low bar for being qualified for entry roles makes it easy to get into cyber. People dropping out like flies so good opportunity to climb the Corp ladder fast. You might get a certification attempt paid for by AL. You will learn a lot fast since they have retention issues so you're expected to know the job quickly. Overall, if you are new to the industry and need a place to work this is a place you will learn a lot quickly but I advise, don't stay past 2 years.

    Cons

    They never review internal nor external referrals which is annoying when they have continuously "vetted" and hired many unethical workers. They believe below industry standard is a great base starting pay for the Cybersecurity industry when competitors and even non-competitors pay much more. No one is held accountable for even malicious actions such as illegal pentesting attempts. A security Analyst 2/Professional Security Analyst often makes the same as A Security Analyst 1/Associate Security Analyst and even though you're expected to know more, you still do the same responsibilities. This even follows to higher levels. Some teams are imploding and senior leadership doesn't listen to how help out with retention even from team leaders. They lie to their analyst about being paid industry standard, and whether or not special exceptions have been made to onboard other analysts at higher pay compared to their prescribed pay bands. HR controls promotions and on a whim can say you cannot promote cause what an analyst does is not enough, even though they know nothing about what the SOC does. VP of SOC doesn't have the SOC's back. Some team leads depending on the team are hostile to the point that people have left the organization, management never held them accountable. Some team leads will not research what they speak about and try to gaslight analyst into thinking they are wrong. HR won't pay OT unless they "think" its a business necessity to be in office out of normal hours, which is subjective. But when your customers depend on you in a 24/7 capacity its a necessity even if HR doesn't think so. They treat customers who pay almost nothing for their service like gold to the detriment of the analyst because of "potential up-sale". If anything goes wrong Sales and CSM teams blame analyst instead of realizing you should never lie about the product or services provided. Promises are also made on behalf of those teams that cannot be kept making it dang awkward for any analyst when this happens. Seen a whole team implode in the matter of a year due to the work piling up but requisitions for more analyst were never approved.

    Continue reading
    Be the first to find this review helpful
  3. 4.0
    Current Employee

    Decent

    Sep 7, 2022 - Anonymous Employee in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits and time off policy

    Cons

    Not always able to keep up with market salary changes/expectations

    1 person found this review helpful
  4. 4.0
    Former Employee, more than 3 years

    Sales

    Jul 15, 2022 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance is nice, but leadership is not great

    Cons

    not innovating or fast to change to customer needs

    Be the first to find this review helpful
  5. 4.0
    Current Employee, more than 1 year

    Great Company

    Jun 21, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people Nice TTO Policy Remote Top notch product Diversity

    Cons

    Integration following merger has been challenging

    Be the first to find this review helpful
  6. 5.0
    Former Employee, more than 1 year

    Good company but I need more pay

    May 25, 2022 - Technical Support Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Office and remote working - senior exec made it clear we had a choice so no pressure coming in My skills improved by learning from team colleagues Quarterly pay and bonus Work balance Caring team at Alert

    Cons

    I’m a support services engineer so more pay and higher bonus if you want to keep talent like me They said options but haven’t told anyone about them yet and there are too many other companies offering them Helpsystems isn’t a strong company brand in security in my network but I hear they are working on that

    Continue reading
    1 person found this review helpful
  7. 4.0
    Current Employee, more than 10 years

    N/A

    Jun 8, 2022 - Vice President in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very innovative company. Engineering focused.

    Cons

    Can be slow to execute

    Be the first to find this review helpful
  8. 3.0
    Former Employee, more than 5 years

    Good place to start a new career path in cybersecurity

    Jun 6, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of transitions in a positive way with management.

    Cons

    With all the changes, the overall focus of the company went off track a bit. Looks like things are getting better there now.

    Be the first to find this review helpful
  9. 5.0
    Former Employee, more than 5 years

    Great Company with small issues

    May 15, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company. Good culture. Work from Home.

    Cons

    Sometimes managers doesn't feedback you properly. So you end up procastinating a lot.

    Continue reading
    Be the first to find this review helpful
  10. 5.0
    Current Employee, more than 3 years

    Alert Logic is a Great Place to Work

    May 11, 2022 - Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    work from home, unlimited time off, quarterly salary reviews, flexible environment

    Cons

    constant management changes and org structure changes

    Be the first to find this review helpful
Viewing 1 - 10 of 256 Reviews
</>Embed

Alert Logic Reviews FAQs

Alert Logic has an overall rating of 4.2 out of 5, based on over 269 reviews left anonymously by employees. 90% of employees would recommend working at Alert Logic to a friend and 79% have a positive outlook for the business. This rating has improved by 8% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Alert Logic employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Alert Logic. This rating has improved by 11% over the last 12 months.

90% of Alert Logic employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Alert Logic 4.4 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Alert Logic to be culture, benefits, coworkers and the cons to be senior leadership, career development, management.

Popular Careers with Alert Logic Job Seekers

JobsSalariesInterviews

Work at Alert Logic? Share Your Experiences

or

Reviews by Job Title

Alert Logic Photos

+ Add Photo
Alert Logic photo of: HALLOWEEN!
Alert Logic photo of: DONUTS!
Alert Logic photo of: Company Outing
Alert Logic photo of: TopGolf
Alert Logic photo of: Food!
Alert Logic photo of: AL pancake day
Alert Logic photo of: Houston
See All Photos

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Get a Job

Getting a Job Is Tough; This Guide Makes it Easier

How to Get a Promotion

Climb the Ladder With These Proven Promotion Tips

How to Negotiate Your Salary

A Guide to Negotiating the Salary You Deserve

How to Write a Resume

Write a Resume Recruiters Can't Resist

Alert Logic Job Seekers Also Viewed

PROS Logo
PROS

4.4

513 Reviews
Compare

Glassdoor has 269 Alert Logic reviews submitted anonymously by Alert Logic employees. Read employee reviews and ratings on Glassdoor to decide if Alert Logic is right for you.