Alexander Mann Solutions Reviews | Glassdoor

Alexander Mann Solutions Reviews

Updated January 9, 2019
500 reviews

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3.4
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Alexander Mann Solutions Founder and CEO Rosaleen Blair
Rosaleen Blair
307 Ratings

Employee Reviews

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Pros
  • "Work life balance is really good" (in 43 reviews)

  • "Ability to work from home, interesting customers that you can work for, possibility to use and practice languages" (in 26 reviews)

Cons
  • "The work is dependent on client demands, and this can sometimes impact work-life balance" (in 22 reviews)

  • "Rather slow career progression (but this was in my case so this is not entirely right for everyone)" (in 16 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Recruiting Coordinator in Cleveland, OH
    Current Employee - Senior Recruiting Coordinator in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alexander Mann Solutions full-time (More than a year)

    Pros

    Feels like family working here. Upper management truly cares about the employees. Great benefits very competitive, even pet insurance. Very flexible working schedules.

    Cons

    Some middle management are to rigid in our flexible working environment. Need to work on communication stream.

    Advice to Management

    need to make middle management more accountable to follow up with communication and tasks.


  2. Helpful (2)

    "Falling Through the Cracks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Alexander Mann Solutions full-time (More than a year)

    Pros

    - Flexible work schedule
    - Ability to work autonomously
    - Ability to work with an array of coworkers both highly experienced and newer
    - Great PTO

    Cons

    Due to constant restructuring at the client's behest, nothing ever really gets done. AMS, as a whole, can tend to be a "yes man" when the clients come calling and often times it effects an employee's ability to produce when things are in constant transition. Employee's can also fall through the cracks and end up stagnating in one position on one account.

  3. Helpful (8)

    "A Rampant Culture of Neglect, Discrimination, and Favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Resource Specialist in Cleveland, OH
    Former Employee - Principal Resource Specialist in Cleveland, OH
    Doesn't Recommend
    Disapproves of CEO

    I worked at Alexander Mann Solutions full-time (More than a year)

    Pros

    The immediate team that you work with from day to day will do their best to support and sustain productivity.

    You'll enjoy working shoulder to shoulder with some of the most sincere and hardworking Recruiters and Account Specialists in the industry.

    Cons

    Discrimination, favoratism, neglect.

    Out of of Cleveland office specifically and extending nationally, I have watched opportunities be purposely withheld or hidden from black recruiters, sourcers, and account coordinators.

    Internal culture is in direct opposition to many of our clients operational guidelines.

    Across Recruitment, there is a disproportionate count of Leaders of Color. I have seen black coworkers fired or dismissed or improperly advanced DESPITE being the highest performers on the account.

    Advice to Management

    Manage your culture. Dont depend on exit interviews or escalations. Extend opportunities fairly.

    Alexander Mann Solutions Response

    Jan 2, 2019 – Director of People Capital

    Please do get in touch with myself or Tanya-Marie Nichols direct to share your examples of opportunities that have been withheld through discriminatory practices.

    AMS runs an internals first... More


  4. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alexander Mann Solutions full-time

    Pros

    good food lunch as always fridays

    Cons

    none i can say nice people


  5. Helpful (3)

    "Recruitment Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Alexander Mann Solutions full-time

    Pros

    You’ll have job security. Lots to do!

    Cons

    Until you don’t have job security.

    Advice to Management

    It really isn’t easy to move from one account to another. We also shouldn’t be punished for wanting to know about other opportunities.


  6. Helpful (3)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Alexander Mann Solutions full-time (More than 8 years)

    Pros

    Work life balance
    Talented people
    New leadership

    Cons

    Lack of senior leadership in the Americas region.

    Advice to Management

    If you don’t tackle the lack of senior leadership and lack of HR strategy the Americas region will fail. Look into the games being played and lies.


  7. Helpful (5)

    "Expect to be burned out very quickly with no work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Alexander Mann Solutions full-time (More than 3 years)

    Pros

    The health benefits were pretty good and I liked members of my team before they all left.

    Cons

    Its a UK-centric company and the US employees are treated like second-rate employees.
    Expect to work easily 10-12 hour days and it still won't be good enough for management. It's a revolving door of employees. The company wants to think that it is very collaborative and edgy but it's a very unhealthy, backstabbing environment and you can't trust anyone. No appreciation for loyalty and years of employment and the same people are recognized on monthly calls over and over.

    Advice to Management

    There are a few good managers but most of them do not take accountability for their actions and throw their team members under the bus. Clean house and start over.

  8. Helpful (3)

    "Growing in Americas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Manager in Cleveland, OH
    Former Employee - Client Services Manager in Cleveland, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Alexander Mann Solutions full-time (More than a year)

    Pros

    Good culture. Listen to employees

    Cons

    Volatile account. Uncertainty with volumes.


  9. Helpful (4)

    "I probably wouldn’t work for AMS again."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Alexander Mann Solutions full-time (More than 3 years)

    Pros

    Work from home flexibility and ability to move to different accounts

    Cons

    Management doesn’t know how to communicate, they like to spread the team too thin and still expect us to meet our SLA’s in a timely fashion.

    Advice to Management

    Learn how to manage your team better and making it an efficient process

    Alexander Mann Solutions Response

    Nov 1, 2018 – Director of People Capital

    I'd like to hear more about your experience - please get in contact if you would like to discuss in confidence. ruth.smyth@alexmann.com, HR Director


  10. "Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant in New York, NY
    Former Employee - Assistant in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Alexander Mann Solutions full-time (More than 3 years)

    Pros

    Professional Overall good curriculum. Benefits are great but the compensations are not.

    Cons

    Haven't found anything major (internal) so far.