Alfred Angelo Bridal Reviews | Glassdoor

Alfred Angelo Bridal Reviews

Updated April 10, 2017
133 reviews

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133 Employee Reviews

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Pros
  • working with brides was awesome (in 9 reviews)

  • Really just imagine helping brides find their dream dress every day (in 6 reviews)

Cons
  • A ton of customer service issues with little help from upper management and customer service (in 13 reviews)

  • computer system was out of date (in 11 reviews)

More Pros and Cons

  1. Helpful (3)

    "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Positive Outlook

    I have been working at Alfred Angelo Bridal full-time (More than 5 years)

    Pros

    Ability to move up in the company. Great possibility to make good money with commission.

    Cons

    Could use better information on product delivery times to give to the customers


  2. "Bridal Stylist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bridal Stylist in Greece, NY
    Current Employee - Bridal Stylist in Greece, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a very fun environment and gives a lot of room to build relationships and be creative. The crew there is very warm, friendly, and most really want to support and help one another out. I look into going to work every day, which is very important.

    Cons

    A lot of dresses have been coming in with problems and that gets pinned on the stylists - which unfortunately comes out of our commission even though we had no part in that. The company has also had issues with sending things in a timely manner (especially rushes which include fees that the customers pay for). It's tough to keep track of commission - some employees will taking other stylists sales and there hasn't been any retribution for them doing that - and in the end that hurts our paychecks and we don't get rewarded for the hard work that we do.

    Advice to Management

    Find a way to make sure each stylist gets the commission for the appointments they take. Please also refrain from taking commission from us for dress returns when it is not our fault.


  3. Helpful (1)

    "Reconsider"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Boardman, OH
    Current Employee - Assistant Manager in Boardman, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Alfred Angelo Bridal full-time (More than 3 years)

    Pros

    Closed most of the holidays. Meeting new people.

    Cons

    Poor district manager. Undercover boss was a joke. CEO never followed through. Bad pay. Never get reviews or raises.

    Advice to Management

    The last recent review is a joke. They must of just got hired. Just wait till you miss your sales goal for the week/ month Guaranteedthe criticism you recieve from upper management you will be running through thr door.


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  5. Helpful (3)

    "Good Company...Most of the Time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Grand Rapids, MI
    Current Employee - Assistant Manager in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alfred Angelo Bridal full-time (More than a year)

    Pros

    Fun work environment when you have a good team. So rewarding to help a bride feel beautiful and confident, and to be a part of her wedding process. Commission based, so it's nice when you have a great connection with a bride, you'll often work with her bridesmaids, mother/mother in law, flower girls, etc. Loved seeing the constant flow of new designs! Stores carry multiple sizes of every dress, so you don't have to shove a size 10 into a size 4 sample and make her feel self conscious.

    Cons

    Can be a very catty environment - lots of girls in a competitive sales scenario. Corporate is heavy handed with rules. Lots of shipping issues that were impossible to resolve.

    Advice to Management

    Offer more support to ASM/SM dealing with difficulties like shipping delays or difficult customers. Repeatedly telling someone "sorry there's nothing I can do" does not make for happy customers. Quit the rule that we have to cut up dresses that are discontinued or flawed - be socially responsible! Have the dresses shipped back to corporate to be repurposed (fabric, beading, sashes), or partner with a charity who accepts wedding dress donations.


  6. Helpful (4)

    "Uncomfortable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Former Manager in Washington, DC
    Former Employee - Former Manager in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Alfred Angelo Bridal full-time (Less than a year)

    Pros

    The bonus you could make was great.

    Cons

    The staff fighting over brides. The staff having melt down along with the brides. The company not sending dresses on time. The upper management would not let call customers back for issues that stores are nt allow to make. Bridal season from January to April was awful.
    Alway on call.

    Advice to Management

    Give store management the approval to run the business and make decisions.


  7. Helpful (6)

    "Eveything about this place is bad except getting to know your co-workers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bridal Consultant in Houston, TX
    Current Employee - Bridal Consultant in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Alfred Angelo Bridal full-time (More than a year)

    Pros

    My co-workers were great. Most of them anyway. Alfred Angelo doesn't really screen who they hire.

    Cons

    Terrible pay. Terrible management. Outdated, slow computer system. You don't get commision until the merchandise you ordered for the customer arrives, which could range between 1-4 months. If you quit you don't get your incoming commision. Employees are definitely undervalued. And again, management is a joke and horrible. All the way up to the top. They went on the show "Undercover Boss" and promised to make all these changes, like immediate commision and updated computer system. That was over a year ago and we just got confirmation that neither of those changes will be made. It was all for publicity of course. Not for helping the employees at all. Don't waste your time with this job. If you really want to try working in bridal try the other bridal chains or boutiques. I know most of them pay much better.

    Advice to Management

    Take better care of your employees. They are the ones bringing in the money. They sell the dresses and provide the customer service. They do the hard work yet are paid the least and greatly undervalued. The rate at which employees come and go is unbelievable and so fast. This reflects quite badly on you. Yet I believe you prefer it that way because you don't have to worry about pay raises or anything like that. Give the employees their commission at the time of purchase rather than 4 months later. Also give your employees that quit for whatever reasons their incoming commission. There is no excuse for them not to get the comission they worked for. Make sure your people are taken care of.


  8. "Magical"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist in Tampa, FL
    Current Employee - Stylist in Tampa, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Alfred Angelo Bridal full-time (More than 8 years)

    Pros

    Very exciting helping brides find their dream gown .. opportunity to move up / career

    Cons

    work every Saturday and most Sundays ..

    Advice to Management

    get updated computer systems .. put money back into stores appearance


  9. "Pretty good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Birmingham, AL
    Current Employee - Store Manager in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alfred Angelo Bridal full-time (More than 5 years)

    Pros

    Treats employees well. Family owned business

    Cons

    Hard to get a raise. Not a very good bonus.


  10. Helpful (1)

    "Highly Competitive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bridal Stylist in Cherry Hill, NJ
    Former Employee - Bridal Stylist in Cherry Hill, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Alfred Angelo Bridal part-time (Less than a year)

    Pros

    They now have immediate compensation for sales.

    Cons

    High competition between stylists caused tension

    Advice to Management

    Fairly distribute clients


  11. Helpful (1)

    "Just OK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bridal Stylist in Tampa, FL
    Former Employee - Bridal Stylist in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Alfred Angelo Bridal part-time (Less than a year)

    Pros

    Great coworkers
    Good discount if you need a dress or accesories

    Cons

    Terrible management and corporate team

    Advice to Management

    Start caring about your customers!


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