Alfresco Software Reviews | Glassdoor

Alfresco Software Reviews

Updated June 10, 2017
118 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Alfresco Software CEO Doug Dennerline
Doug Dennerline
79 Ratings

118 Employee Reviews

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Pros
  • Great place to work with an excellent work/life balance (in 23 reviews)

  • As others have mentioned the work environment is the best I have ever worked at (in 10 reviews)

Cons
  • Alfresco is experiencing some growing pains, as most companies do at this stage in their development (in 9 reviews)

  • A lot of new management hiring their friends and not giving opportunity to old employees to be promoted (in 5 reviews)

More Pros and Cons

  1. "Great employees and product"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Very innovative product, great staff and really smart people to work with. World wide presence and market. US locations in the Bay Area and Atlanta.

    Cons

    Management is not very focused on retaining good people. Could do a lot better in terms of maintenance of existing software, sometimes trade off maintenance for new features.

    Advice to Management

    Make an effort to retain your employees!


  2. Helpful (5)

    "Abandoned Ship Just In Time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in San Mateo, CA
    Former Employee - Sales in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Alfresco Software full-time (More than a year)

    Pros

    You get to work with some pretty cool software and work with some really smart people. You'll also get the opportunity to travel internationally. Thanks for the trip to Barcelona!

    Cons

    Those really smart people probably won't be there 6 months after you start. I've never worked at a company that had as much turnover as Alfresco. And the new sales regime that was brought in to "turn things around" are making decisions to barely keep their own jobs afloat.

    Advice to Management

    Doesn't matter. They'll keep doing the same thing regardless of the outcome. Isn't that the definition of insanity?

  3. Helpful (4)

    "Great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Atlanta, GA
    Former Employee - Customer Care Representative in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alfresco Software full-time (More than a year)

    Pros

    - Work independently
    - Easy work
    - Competitive pay and benefits
    - Friendly work environment and co-workers
    - Laid back dress code

    Cons

    - A lot of new management hiring their friends and not giving opportunity to old employees to be promoted
    - Some employees take credit for others work (management)
    - Lots of changes with lots of sales and employees rotation

    Advice to Management

    - Give opportunity to older employees to advance in the company


  4. "Overall, Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success in South Orange, NJ
    Current Employee - Customer Success in South Orange, NJ
    Recommends
    Neutral Outlook

    I have been working at Alfresco Software full-time (More than 3 years)

    Pros

    Definitely a high-tech company using the latest software in many areas. Good benefits and satisfying work. Treated like a person, which is increasingly rare.

    Cons

    However, sometimes it uses multiple software suites at the same time, causing you to jump here and there to do administrative things. Getting bigger and more risk-managed, which is slowly eroding the innovation that can happen.


  5. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Colorado Springs, CO
    Current Employee - Technical Support Engineer in Colorado Springs, CO
    Recommends
    Positive Outlook

    I have been working at Alfresco Software full-time (More than 3 years)

    Pros

    The product is great. I am able to work remotely. The people are wonderful. The company is very dynamic -- large enough to be stable but still small enough to respond strategically to the market. The CEO is very dedicated to the company. The support and services department is top notch. The support and service management from top to middle is the best I have ever worked with. They really care about their team and their customers. If you come to work in support, you will be challenged. I see that as a pro and not a con.

    Cons

    As far as the company goes, I absolutely cannot think of any cons of working here compared to other companies I have worked at. As far as working in support goes, I would think it would be a bonus to get extra training on the many different aspects of our product. Our software is complex at times.

    Advice to Management

    Keep up the great work! Continue to improve the company -- we are definitely going places.


  6. "You really feel valued and taken care of here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Alfresco is still small enough to see and feel the direct impact you make, without feeling like a simple number to the organization. Everyone here is very passionate about our product and it's a breath of fresh air to see that in day to day interactions with other teams. The people make up the culture, and make it a fun, work hard, play hard type of environment. Not to mention, we get daily snacks/fruits/drinks and occasional catering for special events. You really feel valued and taken care of here.

    Cons

    I can't think of any

    Advice to Management

    Continue the transparency, the trust, and support to your teams!


  7. "Alfresco is a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alfresco Software (More than 3 years)

    Pros

    - Work life balance
    - Managers dedicated to growing their team by encouraging personal and professional growth
    - Employees who work and play well together
    - Strong focus on quality of products and support of customers

    Cons

    -Upper management change and addition of another US office contributed to an overall uncertainty among many employees for a few months, but we are FINALLY gaining traction. Not everyone has what it takes to ride out the waves, but I am confident that those who stuck it out are grateful that they did. What an exciting time to be with Alfresco!

  8. "Mature Company with that Startup Feel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ELearing Project Manager in Atlanta, GA
    Current Employee - ELearing Project Manager in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Alfresco Software (More than a year)

    Pros

    Alfresco is great to work for. A mature privately held company. Still has that "Startup" feel! Fun place!

    Cons

    No cons that I can think of.

    Advice to Management

    Keep connected to your employees as they are your greatest asset!


  9. "Nice place, great product, stabilizing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Northeast, NY
    Current Employee - Sales in Northeast, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great opportunity to work with industry leaders and well-respected product

    Cons

    management turnover - lack of executive continuity

    Advice to Management

    Keep at it. Continue to hire the best talent and let them do what they do best. Back off on any desire to micromanage or you'll lose key players.


  10. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment.
    Great flexibility with work/life balance.
    Great support from managers.
    Personal career development is a priority.
    This is the happiest I have been with a company in a long time.

    Cons

    Alfresco is experiencing some growing pains, as most companies do at this stage in their development.


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