Alibaba Group Reviews
Updated Mar 5, 2021
Clear All
Full-time, Part-time
English
Job Function
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
Job Status (2)
- Current Employees
- Part-time
- Intern
- Contract
- Freelance
- Full-time
Location
- Worldwide
- United States - All Cities
- - California
- - Los Angeles, CA Area
- - Modesto, CA Area
- - San Francisco, CA Area
- - San Jose, CA Area
- - District of Columbia
- - Washington, DC Area
- - Louisiana
- - New Orleans, LA Area
- - Maine
- - Augusta, ME Area
- - Missouri
- - St. Louis, MO Area
- - New York State
- - New York City, NY Area
- - China, NY
- - Oregon
- - Portland, OR Area
- - Pennsylvania
- - Pittsburgh, PA Area
- - Texas
- - San Antonio, TX Area
- - Utah
- - Ogden, UT Area
- - Washington State
- - Seattle, WA Area
- China - All Cities
- - Zhejiang
- - Hangzhou, Zhejiang
- - Hanzhuang, Zhejiang
- - Ling-shang
- - Beijing
- - Beijing, China Area
- - Guangdong
- - Guangzhou, China Area
- - Shanghai
- - Shanghai, China Area
- - Sichuan
- - Chengdu, China Area
- - Hangzhou, Sichuan
- Australia - All Cities
- - Victoria
- - Melbourne, Australia Area
- Bangladesh - All Cities
- - Dhaka
- - Dhaka, Bangladesh Area
- Belgium - All Cities
- - Liege
- - Liège, Belgium Area
- Brazil - All Cities
- - São Paulo
- - Sao Paulo, Brazil Area
- - Itaju
- Canada - All Cities
- - British Columbia
- - Vancouver, BC, Canada Area
- - Ontario
- - Ottawa, ON, Canada Area
- - Toronto, ON, Canada Area
- - Quebec
- - Montreal, QC, Canada Area
- - Saskatchewan
- - Saskatoon, SK, Canada Area
- Democratic Republic of Congo - All Cities
- - Katanga
- - Lubumbashi, Democratic Republic of Congo Area
- Egypt - All Cities
- - Cairo Governorate
- - Cairo, Egypt Area
- France - All Cities
- - Ile-de-France
- - Paris, France Area
- - Upper Normandy
- - Eu
- Germany - All Cities
- - Berlin
- - Berlin, Germany Area
- Guyana - All Cities
- - Barima-Waini
- - Chinese Landing
- Hong Kong - All Cities
- - Kowloon City
- - Yung Shue Wan, Hong Kong Area
- - Tsuen Wan, Hong Kong Area
- India - All Cities
- - Assam
- - Kamrup Metropolitan
- - Delhi
- - New Delhi, India Area
- - Haryana
- - Karnataka
- - Bangalore, India Area
- - Madhya Pradesh
- - Chaina
- - Maharashtra
- - Mumbai, India Area
- - Telangana
- - Hyderabad, India Area
- - Uttar Pradesh
- Indonesia - All Cities
- - Jakarta
- - Jakarta, Indonesia Area
- - Yogyakarta
- - Yogyakarta, Yogyakarta
- Iran - All Cities
- - Tehran
- - Tehran, Iran Area
- Ireland - All Cities
- - Dublin
- - Dublin, Ireland Area
- Israel - All Cities
- - Tel Aviv
- - Tel Aviv-Yafo, Israel Area
- Italy - All Cities
- - Lazio
- - Rome, Italy Area
- - Lombardy
- - Milan, Italy Area
- Jamaica - All Cities
- - Kingston
- - Spanish Town, Jamaica Area
- Malaysia - All Cities
- - Kuala Lumpur
- - Kuala Lumpur, Malaysia Area
- - Selangor Darul Ehsan
- New Zealand - All Cities
- - Auckland
- - Auckland, New Zealand Area
- Nigeria - All Cities
- - Kano
- - Kano, Nigeria Area
- Norway - All Cities
- - Oslo
- - Oslo, Norway Area
- Pakistan - All Cities
- - Islamabad
- - Rāwalpindi, Pakistan Area
- - Sind
- - Karachi, Pakistan Area
- Russia - All Cities
- - Moskva
- - Moscow, Russia Area
- Singapore - All Cities
- - Central
- - Singapore, Singapore Area
- - West
- Sri Lanka - All Cities
- - Uva
- - Kandy, Sri Lanka Area
- Taiwan - All Cities
- - T'ai-pei
- - Tainan, Taiwan Area
- - T'ai-wan
- - Taichung
- Turkey - All Cities
- - Istanbul
- - Istanbul, Turkey Area
- United Kingdom - All Cities
- - England
- - London, UK Area
- Vietnam - All Cities
- - Hồ Chí Minh
- - Ho Chi Minh, Vietnam Area
English
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Pros
"excellent working environment-friendly team" (in 66 reviews)
"Interns can learn a lot through the experience" (in 30 reviews)
Cons
"Work-life balance is a bit restrictive because many meetings take time from 7-9 pm to match Beijing colleagues" (in 68 reviews)
"work overtime than other company" (in 48 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
"Recommended"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Alibaba Group full-time
Pros
Good working environment, so beautiful
Cons
Heavy workload, sometimes work overtime
"A good ride for international experience"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Alibaba Group full-time for more than a year
Pros
Many good people to work with.
Cons
Leadership has a lot of problems
"Terrible work-life balance"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendPositive OutlookApproves of CEOI worked at Alibaba Group full-time
Pros
The company, as a whole, is growing strong
Cons
The decisions are all made in China. Lots of late night phone calls with China.
"A depressing but not unbearable place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Alibaba Group full-time for less than a year
Pros
Good office facilities, fair compensation, and some kind individuals.
Cons
If you were charmed by the Jack Ma narrative and think that Alibaba is different from most other Chinese conglomerates, think again -- he's gone and whoever took his place is asleep at the wheel, at least when it comes to this team. When you look past the facade of a fancy office and other surface-level / material perks, this is a deeply soulless and unsatisfying place to work. Being outside of the Hangzhou HQ, you will almost certainly have no real power to change anything. I'm pretty sure upper leadership would agree to this point behind closed doors, as they are obviously kowtowing to HQ as they spend their days in endless meetings, pretending to have any actual clout in the greater organization. It must kill them inside, but they get paid enough to be okay with indefinitely being a cog. Besides the lack of heed paid to "local" hires, I have never seen a company with such a near-criminal disregard for its customers despite claiming to be "customer first." I witnessed countless instances of negligence and fraud without there ultimately being any accountability for those culpable. Escalation of such issues was clearly unwelcome, as that would involve a disproportionate amount of work up the chain of command to address what would never have occurred were there a functional resolution process to begin with. This is a bureaucratic nightmare of a corporate culture, complete with top-down "command and control" and endless layers of nebulous middle management who care little for their reports and are desperate to game their KPIs for promotion. If it's not attached to an already decided-upon KPI, it may as well not exist, as evinced by a customer experience that is qualitatively awful, because leadership is happy as long as the revenue numbers keep going up. This myopic approach fails to consider how much growth potential is still goes wasted, but this is a place that is all about blind cheerleading and shuns meaningful critique or dissent. All tropes of hypocrisy with regard to a company's stated values are at play here. One of my most trenchant and instructive memories during my time at Alibaba was at the goodbye drinks for a bright, talented colleague who had worked there for years. Once most people had filtered out, she began to cry, because no matter how hard they worked, and after all those years of their life, almost nothing they did ended up making a difference to the product or company. The main takeaway I had working here is that you can take away a solid paycheck, but you have to be okay with having almost no real impact. If you want to go the established-company route, I would advise advise that you save yourself some time and frustration you work to get into a Western company.
Continue readingPros
All things are good there
Cons
Nothing to say this time
"BS"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Alibaba Group full-time for more than 5 years
Pros
good work happy people long
Cons
long hours yes perhaps why not
"Very good company with a lot potential"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Alibaba Group full-time
Pros
Smart coworkers and good benefits. Diversified business units make this company a lot more potentials.
Cons
Potential long working hours depend on different positions.
Pros
I enjoy the working culture and collaborations among different teams.
Cons
since there are many colleagues based in China, meetings have to occur at night time.
"Big company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I have been working at Alibaba Group full-time
Pros
Well compensated, interesting work content with great varieties as the company develops rapidly
Cons
the company is too big for an individual to feel his/her impact
"Customer"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Alibaba Group full-time for less than a year
Pros
Best job for beginning job seekers
Cons
No cons what so ever
Join the Alibaba Group team
Work at Alibaba Group? Share Your Experiences

Alibaba Group
Click to Rate