All Nippon Airways Reviews | Glassdoor

All Nippon Airways Reviews

Updated December 8, 2017
42 reviews

Filter

Filter

Full-timePart-time

2.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
All Nippon Airways President, CEO, and Director Mineo Yamamoto
Mineo Yamamoto
13 Ratings

42 Employee Reviews

Sort: PopularRatingDate

  1. Helpful (3)

    "Highly Japan centric. Not for everyone."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at All Nippon Airways full-time (More than a year)

    Pros

    Great product, well regarded globally. Travel opportunities exist depending on your line of work. This is a great company for travel admirers.

    Cons

    Poor upper management in US. Business culture quite different to American or western business culture. Favoritism clearly exists. Fear tactic used by management to get what they want. Not open to change or new ideas, which makes it challenging environment to work in. Zero exchange of ideas amongst colleagues.

    Advice to Management

    Stop pretending you're working/living/operating in Japan. The US business won't grow that way. Adapt with the times. Push for more staff collaboration.


  2. Helpful (1)

    "Administrator"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at All Nippon Airways full-time (More than 5 years)

    Pros

    Good 401k and insurance plan. decent employee discounts

    Cons

    Low compensation, minimum chance for promotion, expats are arrogant

  3. Helpful (1)

    "admin asst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    travel travel travel and more travel

    Cons

    everything else. typical japanese company


  4. "GOOD COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Torrance, CA
    Current Employee - Customer Service Associate in Torrance, CA
    No opinion of CEO

    I have been working at All Nippon Airways full-time (More than 10 years)

    Pros

    If you are young and willing to work hard you can move up.

    Cons

    A position with real title requires a min of year in JAPAN. Great if young and no family , not so much if you are not in a position to move everyone.


  5. Helpful (5)

    "Good to Learn the How-To, But No Reason to Stay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at All Nippon Airways full-time

    Pros

    Decent health benefits
    Ability to take pride in the company you work for
    Good flight benefits (if you live in Japan) or fly to Asia often

    Cons

    A little racist. Or more along the lines of "if you weren't hired in Tokyo, you're not really ANA staff."
    Very poor management that doesn't really listen to front life staff concerns and will blindly make decisions that end up being rolled back soon after due to poor planning.
    Follows the typical Japanese promotion policy of advancement based off of seniority and not skill.

    Advice to Management

    There are far too many Ex-Pats in management positions outside of Japan. A vast majority of these managers have no real idea how to function in a Western office or region and tend to use their posting as more of a career stepping stone instead of an actual chance to improve anything.


  6. "Flight attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at All Nippon Airways full-time

    Pros

    Great benefit and free flight tickets

    Cons

    Sometimes you have to handle difficult passengers


  7. "Senior Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at All Nippon Airways full-time (More than 5 years)

    Pros

    Good benefits, comfortable working environment for entry level

    Cons

    Low compensation, no chance of promoting to management level

  8. Helpful (6)

    "Do not work there if you have a choice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Coordinator in Torrance, CA
    Former Employee - Associate Coordinator in Torrance, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at All Nippon Airways (More than 3 years)

    Pros

    - Good at training fresh out of college kind of employee, because they have high turn over rate, they are good at training new batch. Learn as much as you could when you are with ANA.
    - You will get chance to manage project, reports, meeting with customers/ vendors, attending conferences to network. Good for your future job hunt experience.
    - People are generally nice even if they don't like you, enjoy that while you can, again it's a nice green house for new fresh out of college kind of people.
    - Brand name company on your resume, trust me, that helps when you are ready to look for other job.

    Cons

    - Low Pay, I have to rent a room (not an apartment or studio) even I've worked there for three years, and still struggle month by month. 36K in Los Angeles living by yourself? That's what you got.
    - New employee probably get same or more pay than old employees, that drove old employees to go look for other jobs.
    - High turn over rate. I've worked there for three years, it's a total new group of people before and after I worked there. Except the management. That's how bad it is, I guess it helps if you are a brown-nose.
    - Discrimination in workplace, you are in the click only if you are Japanese by blood.
    - Management does not support or listen if you have a complaint about your salary, a conflict with HR. They don't want to care about their people, they only want to know if you follow their policies, if you ensure their benefits, and if you did your work that benefits them.
    - Manager will not say "No" to HR, HR has immense power simply they support directly to VP and the President. This culture might work in Japan, but sorry not in US. HR has 6 employees for a total 50 - 55 employee base. Do you need that many HR person? They basically enslave their people and brainwash them. It works in Japan because people usually have to work for the same company for life. However, in the US, people will walk out the door if they've been treated unfair or wrongly.
    - When you ask for a raise, be prepare to receive a notice reminding you how much the company pay for your benefits. And because of that you won't get a raise.
    - If you get a promotion, you get one dollar raise. If you are a brown-nose and got a promotion, you get two dollars or close to two dollars. See the difference? They promote and they love brown-nose, simply because they don't want to hear/ see all their dirty laundry.

    Advice to Management

    No advice to management, I've made numerous advice to management when I was there. It's too late now.


  9. "Not recommended for people willing to make good job career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at All Nippon Airways full-time (More than 3 years)

    Pros

    Minimal overtime.
    Flight benefit to Japan and Japan domestic flights.
    Good non management people to work with.

    Cons

    Incapable management and HR.
    low salary and bonus

    Advice to Management

    Need to learn how to manage people and how to make decisions.


  10. Helpful (1)

    "It's ok."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Other employees are friendly and workload is reasonable.

    Cons

    Management isn't capable. All work is done by low level employees while managers guess at decisions they have no idea about.

    Advice to Management

    Understand day to day operations.


Showing 42 of 42 reviews
Reset Filters