All Star Directories, Inc. Reviews in Seattle, WA | Glassdoor

All Star Directories, Inc. Seattle Reviews

Updated December 27, 2016
32 reviews

Filter

Filter

Seattle, WA Area

2.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Bill Hummel
3 Ratings

32 Employee Reviews

Sort: Popular Rating Date

Pros
  • The benefits package is above average for the size of the company and the small amenities such as soda and fruit are nice (in 4 reviews)

  • Lots of on site benefits (free soda, company activities and outings) (in 4 reviews)

Cons
  • Senior management appears to be out of touch with their employees and speaking up is not encouraged (in 5 reviews)

  • There are a lot of moving parts and it can be a bit daunting for some people (in 2 reviews)

More Pros and Cons

  1. Helpful (2)

    "Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Seattle, WA
    Former Employee - Marketing in Seattle, WA

    I worked at All Star Directories, Inc. (More than a year)

    Pros

    Open and welcoming work atmosphere.

    Cons

    Need to evaluate their business strategies


  2. Helpful (6)

    "Terrible Management Team-Out of Touch with the Real World"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at All Star Directories, Inc. full-time

    Pros

    There are some really nice people who work for this company. The office location near Pike Place Market is really great. The office set up is modern and clean and they provide free beverages. Good medical benefits package.

    Cons

    -Management is out of touch with daily operations and does not bother to find out what is really going on with their folks
    -Don't bother speaking on issues that could be improved, you won't be heard and will be branded a trouble maker
    -The CEO is a strange man who seems to scare most people
    -The pay could be better- not commensurate with the overall market
    -High school girls atmosphere throughout much of the company
    -Not a place one would want to stay very long

    Advice to Management

    Listen, listen, listen!
    People other than management actually know things!
    Your CEO is the worst imaginable leader, he is exclusionary and puts people off.


  3. Helpful (7)

    "No vision."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Decent benefits. Free soda. OK pay.

    Cons

    If you want to take part in new ideas (innovation) this is not the place to work. Senior management appears to be out of touch with their employees and speaking up is not encouraged.

    Advice to Management

    Get new Senior Management if you truly care about growth. Respect your employees and cutout the petty politics.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Nice people - shrinking market"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at All Star Directories, Inc. (More than a year)

    Pros

    Nice people and a pleasant culture. Good location near Pike Place Market. There were some interesting problems to work on and the pace was very manageable. Business has been very profitable in the past although they face a lot of challenges to remain relevant.

    Cons

    Primarily served for-profit colleges and the market was steadily shrinking. Through staff attrition the size of the company dropped by about 25% while I was there. Some of the legacy systems they used were confusing and over built.

    Advice to Management

    Control your destiny by making the business smaller and more nimble. They have done that already pretty effectively. If they can reduce reliance on the big for profit colleges it would make the service they provide more appealing.


  6. Helpful (1)

    "Transitioning to Better Times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Search Engine Marketing Strategist in Seattle, WA
    Former Employee - Search Engine Marketing Strategist in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at All Star Directories, Inc. full-time (More than a year)

    Pros

    Amazing staff, very casual environment, and becoming more and more collaborative. With the move to the new building and an open layout, the interactions between teams and team leads became more streamlined. Lots of work being done on improving and updating their websites and content, and great content and design teams in place to do so. Fun social events and continuous employee appreciation.

    Cons

    Limited career growth for younger employees. Hierarchy a little too defined. Complexities in internal systems make it difficult to push new products quickly. They're working on it though.

    Advice to Management

    Put more focus on building younger employees and helping define potential paths and opportunities for task diversification.


  7. Helpful (6)

    "A company in freefall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business in Seattle, WA
    Former Employee - Business in Seattle, WA
    Doesn't Recommend
    Negative Outlook

    I worked at All Star Directories, Inc. full-time (More than 3 years)

    Pros

    The non-managerial staff are pleasant and mostly friendly. All Star has been ridiculously overstaffed for years, so if you find a job there, your biggest challenge will be to look busy and attend a lot of roundabout meetings with little value or purpose. This is a business on training wheels, and has been for years. If you can create the appearance of giving 110% while only giving 50%, this is the place for you! And yes, as many others point out: there's occasionally cake and whatnot.

    Cons

    The management of this business is awful, both in business acumen and leadership skills. The industry is under intense scrutiny. This scrutiny is warranted. All Star's customers profit off of student loans taken out by people who cannot afford it. As the government and general public become increasingly aware of this predatory scheme, the for-profits that pay All Star's bills have become financially threatened. It's fair to say that it's looking bearish.

    Management at this company loves to be praised. They love to say that All Star is the best place they've ever worked. They view themselves as magnanimous. But they're more than happy to force out anyone who doesn't pay sufficient homage to the top leadership. Anyone who ruffles any feathers is unceremoniously dismissed. This is not uncommon.

    This company also likes to view itself as a vibrant tech company with dynamic ideas and amazing growth potential. As a result, the company has a staff far larger than it needs. This means the company is at constant risk of having to lay off employees when there's a downturn in revenues. It's happened two times that I'm aware of. Lead Gen is small potatoes, and could probably be run far more profitably with a quarter of the staff.

    The marketing department has a bloated staff all trying to fulfill their delusional vision of working at a "cool" tech company with a flashy website. All of this is done without taking stock of whether it makes any business sense to do so. Vanity is a major factor, but it's also vital to keep their minds off how it is that they actually make their money: by delivering down-on-their-luck prospective students to ruthless predators in as large a volume as they can muster. It's a reality that's hard to face, and much of the energy exerted at All Star is intended to make the staff feel like they're doing noble work instead of facing the ugly truth.

    Because of the constant attempts to internally paint All Star as doing virtuous work despite the reality, anyone who works there for more than a few months is either: more than happy to drink the Kool Aid (and isn't very bright); are privately aware of the scam and feel invariably guilty about it; or they're just as cutthroat as All Star's customers.

    Advice to Management

    If you're going to be ruthless predators like the clients you serve, then just cut the staff down and make the company lean. Lead gen isn't hard. You can do it with a much smaller staff.

    And if you want to do truly virtuous work instead of just deluding yourselves, then you need to get out of for-profit education lead gen entirely.


  8. Helpful (1)

    "Great Place to Work!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    ASD is one of the best places I have ever worked. The upper management have an open door policy. This company likes to promote from within when possible. They have had a rough few years with industry contraction and have come out of it with an employee owned startupy feel. There are a lot of team building, fun events that contribute to a familial culture.
    Location, location, location!

    Cons

    There is not a high growth organization so head room is minimal. Still a great place to work in spite of this.

    Advice to Management

    Continue to listen to your employees. Keep up the great work!


  9. Helpful (7)

    "Do not work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Seattle, WA
    Current Employee - Director in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at All Star Directories, Inc. full-time (More than a year)

    Pros

    The company has had many well qualified junior / senior leaders - particularly in technology and marketing

    Cons

    Doug Brown, CEO has been leading this company for years and it shows. Mr. Brown spends his entire day in his office surfing the web on subjects completely unrelated to the business. He rarely engages the staff and when he does he demonstrates his complete lack of understanding for the medium of his own company. He lacks vision, strategy, consumer awareness, industry expertise, technology comprehension or organizational leadership.

    This company has no chance for survival. It's core assets have completely depreciated and it is existing on razor thin arbitrage.
    As the for scam EDU industry continues to be simultaneously attacked by regulators and Google, the best All Star can do is give its staff time to find alternative employment.
    Senior executives come and go like its a turnstile, not because if their capabilities rather because of the absence of any from the CEO

    Advice to Management

    Doug Brown should retire


  10. Helpful (6)

    "Very suppressive work environment, not a lot of room for growth."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at All Star Directories, Inc. full-time (More than a year)

    Pros

    They are heavy into data so you can learn a lot. The location is nice.

    Cons

    They release employees regularly and you're always fighting to climb out of a hole rather than innovating to move forward. The in-office culture seems very catty. Management seems to conflict a lot on their views which doesn't help the company move forward.

    Advice to Management

    Give employees more freedom to help guide the company instead of handing them task lists of what and how to do it.


  11. Helpful (6)

    "Good place to work, but you will be laid off without a notice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Seattle, WA
    Former Employee - Software Engineer in Seattle, WA
    Negative Outlook
    No opinion of CEO

    I worked at All Star Directories, Inc. full-time (More than a year)

    Pros

    Well paced, quiet place to work, some perks, generally friendly people

    Cons

    Had been losing money and business grip. Lay offs are sudden and unannounced. You come to work and it turns out that it's you last day

    Advice to Management

    Firing policy is brutal. Share the message that company isn't doing well and we have to cut costs including attrition. That's civilized... Listen to your new people, especially marketing, new features can wait, if SEO in going down



Showing 32 of 51 reviews
Reset Filters