Allegheny Health Network Reviews | Glassdoor

Allegheny Health Network Reviews

Updated November 20, 2017
183 reviews

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3.0
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Allegheny Health Network CEO and President John W. Paul
John W. Paul
44 Ratings

183 Employee Reviews

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Pros
  • Great co-workers, good benefits, challenging environment (in 5 reviews)

  • Decent pay and benefits package (in 8 reviews)

Cons
More Pros and Cons

  1. "Allegheny Health Network"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Allegheny Health Network full-time

    Pros

    Fair compensation, accessible management, opportunities for movement and advancement.

    Cons

    I don't have cons. I enjoy working for AHN.


  2. "Medical scribe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Allegheny Health Network full-time

    Pros

    Decent pay and interaction with patients

    Cons

    Wayyyy too much traveling and bouncing around to different doctors

    Advice to Management

    Hire more scribes and assign them to a doc

  3. "nurse"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allegheny Health Network full-time

    Pros

    Great manager on our unit.

    Cons

    not enough staff on evening shift


  4. "Preservice Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allegheny Health Network full-time

    Pros

    Great company with lots of room to move for advancement

    Cons

    Revenue Dept is a mess. High turnover


  5. "Patient Access Coordinator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Allegheny Health Network part-time

    Pros

    It's a large company based in Pittsburgh, PA.

    Cons

    The branch I worked at was recently taken over by Allegheny and working with all the changes made things a bit difficult,


  6. Helpful (1)

    "Elite Care Connect Representative - Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Elite Care Connect Representative in Pittsburgh, PA
    Current Employee - Elite Care Connect Representative in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Allegheny Health Network full-time (More than a year)

    Pros

    The positions at the call center have reasonable compensation for the average college student or young adult looking for a foot-in-the-door at a decent company. The instructors and trainers offer a very thorough training system that proves very effective prior to entering full "production." The office care committee does try to make it as friendly as possible by hosting holiday celebrations, celebrating birthdays, and providing employee appreciation days/weeks. The office is very sports friendly and offers dress down days frequently. Co-workers are very friendly and it is a very social environment. The company offers a very nice healthcare package at a very reasonable rate. The company also offers a tuition program that will reimburse you for Federal School loans after 10 years because it is a non-profit company. The customers offices that we work with are very friendly and truly understand the benefit of the work we are doing. For such a young call center, the department is growing fast.

    Cons

    Unfortunately beyond the training and appreciation days, that only seem to take the edge off of how expendable they treat their employees, the department is extremely lacking in several areas. After initial training, there is no consistency within management as far as expectations, quality control, and employee appreciation. Management does try to push promotion and upward mobility within the department, however they make several false promises along the way. The "Elite" position, as it's called, usual is paired with a unreasonable shift for anyone with a family or social life. Management often tells employee's to "try it out" and if it doesn't work out they can change shifts, positions, etc. This simply is not the case, once you are in a position they will keep you there as long as it benefits them, with no recognition for how it affects the employee. Which is simply that is just bad business ethics. As far as flexibility with Paid Time Off (PTO) requests, the company does offer great PTO packages, that you will never use in this department. You can never have Monday's off, unless it is part of a full week request. If you try to request the full week , good luck, because it isn't available. Management is usual happy to negotiate a day that would work best for both parties... 6 months down the road. The only way you get time off is by calling off, which costs you points, on their "points system." The people that have worked there since the beginning of the call center, do get treated reasonably. Everyone else however, not exactly. A lot of the management within the center are extremely under qualified, or have no clue how to do the job they are supervising. They we're simply hired based on management ability at other companies. The knowledge aspect of their job is left to their team leads, who are usually wonderful by the way. (No sarcasm, I truly mean that... great job guys)

    Advice to Management

    Work on expectation consistency.
    Know how to do they job you are supervising.
    Care for the well-being of your employees.
    Follow through on promises.
    Generate a genuine atmosphere.


  7. Helpful (1)

    "Job vs Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Allegheny Health Network full-time (More than a year)

    Pros

    Great non-management co-workers, great benefits, great time slot

    Cons

    Management doesn't necessarily know the job they are manager over, Robotic needs in a humanoid world - If you're looking for a JOB good place to go, but if looking for a career.. steer clear

    Advice to Management

    If it weren't for non-management you wouldn't have a job either.

  8. Helpful (1)

    "Phlebotomist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phlebotomist in Jefferson Hills, PA
    Former Employee - Phlebotomist in Jefferson Hills, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Allegheny Health Network full-time (More than a year)

    Pros

    Supervisors I had there were wonderful to work for and with.

    Cons

    Too worried about the union positions

    Advice to Management

    Stop giving little “rewards” to employees and instead increase pay


  9. Helpful (1)

    "Just okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Flight Crew in Pittsburgh, PA
    Current Employee - Medical Flight Crew in Pittsburgh, PA
    Recommends

    I have been working at Allegheny Health Network full-time

    Pros

    Great health benefits. Nice management for the most part. Self scheduling.

    Cons

    Low pay. Like very low pay. 12 hour shifts instead of 24. Archaic staff who refuse to modernize and bring clinical practice up to national standard of care. Employees not physically fit for duty.

    Advice to Management

    Increase pay to at least market standard! Enforce personal accountability. Bring clinical flight crews up to current HEMS standards.


  10. "Health information management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Erie, PA
    Former Employee - Anonymous Employee in Erie, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Allegheny Health Network full-time

    Pros

    Patient care is a hIgh priority at St. Vincent Hospital.

    Cons

    No regular performance reviews, lack of individual praise, pay is below average.

    Advice to Management

    Employees should be acknowledged individually. Raises should be performance based and should also include a cost of living increase that matches inflation.


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