Alliance Data 348 Reviews | Glassdoor

Alliance Data Reviews

Updated March 26, 2017
348 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
Rating Trends Rating Trends
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Approve of CEO
Alliance Data President & CEO Ed Heffernan
Ed Heffernan
202 Ratings

348 Employee Reviews

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Pros
Cons
  • At times the work life balance was more tilted to work (in 14 reviews)

  • Start off at a late shift in the call center (in 13 reviews)

More Pros and Cons

  1. "Senior Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albany, NY
    Current Employee - Anonymous Employee in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alliance Data full-time (More than 10 years)

    Pros

    Lots of opportunities in many areas!

    Cons

    Too many layers of management crate pigeon-holing and reduced opportunities for growth


  2. "New Accounts"

    Star Star Star Star Star
    Current Employee - New Accounts Representative in Lenexa, KS
    Current Employee - New Accounts Representative in Lenexa, KS

    I have been working at Alliance Data part-time (Less than a year)

    Pros

    Great part-time hours, 401K is offered, and great atmosphere

    Cons

    I have none as of yet !!!

    Advice to Management

    I love it !!


  3. "OK Job but very corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at Alliance Data full-time (More than 3 years)

    Pros

    mid range salary
    decent hours (usually)
    decent bonus structure

    Cons

    Very Corporate
    low raises
    Growth opportunities are not as bountiful as they should be

    Advice to Management

    You can't manage everyone the same way
    If you have talent that you identify as top tier treat them as such


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "IT Business Office Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Business Office Specialist in Plano, TX
    Current Employee - IT Business Office Specialist in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alliance Data full-time (Less than a year)

    Pros

    Excellent, profitable company, excellent work environment.

    Cons

    I have no cons to include


  6. "Senior Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Alliance Data full-time

    Pros

    It is a growing company

    Cons

    It is run like a small company

    Advice to Management

    Focus on diversity to open up to new ideas and ways of doing things. Legacy can be a detriment


  7. "Na"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Specialist in Columbus, OH
    Former Employee - Collections Specialist in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Alliance Data full-time (More than a year)

    Pros

    Money Is good for the area

    Cons

    No work life balance in Recovery


  8. "Awesome!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Westerville, OH
    Former Employee - Customer Service Representative in Westerville, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alliance Data full-time (More than a year)

    Pros

    Money! You get monthly bonuses. The culture of the company is amazing! Literally everyone there is friendly and willing to help.

    Cons

    You start off second shift, which was the only con for me. But it works for some people. I'm just a first shift person. Other than that it's really one of the best jobs I ever had.


  9. "customer service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Westminster, CO
    Former Employee - Customer Service Representative in Westminster, CO
    Approves of CEO

    I worked at Alliance Data full-time (Less than a year)

    Pros

    variety of shifts to choose from

    Cons

    it is hard to get time off


  10. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alliance Data full-time

    Pros

    They care about their employees and try to give them the best of work/life balance they can

    Cons

    I have no cons to write at this moment

    Advice to Management

    There are a lot of people who work for you that have many talents and should be allowed to use those other talents within the company framework


  11. Helpful (2)

    "Alliance Data Supervisor and Employee Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor in Westerville, OH
    Former Employee - Department Supervisor in Westerville, OH
    Recommends
    Positive Outlook

    I worked at Alliance Data full-time (More than 10 years)

    Pros

    I absolutely love the people I worked with so many amazing relationships were built from working there. The pay, PTO, and benefits are very competitive. I love that the company provides great training that is applicable to more than just the job. They provide you with lots of feedback and encourage innovation. Lastly, they empower leaders and associates alike.

    Cons

    They'll fire people at any given moment for the smallest reasons. Even if you've been employed with them for 15+ or 20+ years. I feel like it's a dirty way for them to save some money. Also, there are way too many unnecessary meetings and the corporate politics are ridiculous to say the least.

    Advice to Management

    Learn to be a little more compassionate and reduce unnecessary meetings.



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