Alliance Data Reviews | Glassdoor

Alliance Data Reviews

Updated March 11, 2019
519 reviews

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3.6
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Alliance Data President & CEO Ed Heffernan
Ed Heffernan
317 Ratings

Employee Reviews

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Pros
  • "ADS is a great place to work, excellent work/life balance" (in 47 reviews)

  • "great benefits and schedule flexibility" (in 35 reviews)

Cons
  • "Work life balance is extremely hard" (in 25 reviews)

  • "Short breaks and that's really it, it is a call center so it's to be expected long training process but it's great if you don't have experience" (in 17 reviews)

More Pros and Cons

  1. "Fantastic place to work for any experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Customer Support
    Current Employee - Global Customer Support
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alliance Data full-time (More than 5 years)

    Pros

    There are tons of opportunities for growth in the company. Idk what these other reviews are talking about. Been there 6 years and moving up steadily. Great pay for even those with no experience. Management cares. They even put in a free clinic and stress free room. Cheap cafe.

    Cons

    None really. These other reviews are nuts. They care about you there


  2. Helpful (2)

    "Not technical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Scientist in Columbus, OH
    Current Employee - Data Scientist in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Alliance Data full-time (More than 3 years)

    Pros

    Relaxing work environment, no overtime work normally

    Cons

    This company is not rechian driven, all values are more based on sales and clients relationships

  3. "Great place to work!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Protection Specialist in Coeur d'Alene, ID
    Former Employee - Account Protection Specialist in Coeur d'Alene, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alliance Data full-time (More than a year)

    Pros

    Very employee oriented. They really care and help you reach your personal goals. They promote within. If you so choose you can go far with this company.

    Cons

    Poor communication skills between departments.

    Advice to Management

    Keep up the good work!!


  4. Helpful (3)

    "Toxic, Stressful Culture Overshadows Any Postivies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Associate in Westerville, OH
    Current Employee - Collections Associate in Westerville, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Alliance Data full-time (More than a year)

    Pros

    Competitive salary, decent benefits, some good coworkers.

    Cons

    A highly stressful, ever-changing, goal-oriented job where there is little care for the well-being of employees and only a care for the financial accomplishments of the employee. Tell you you'll advance quickly but you don't.

    Advice to Management

    Care about your employees more. Don't change things so often and so drastically. Be more flexible with attendance. Continue to offer overtime.


  5. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    Current Employee - Senior Analyst in Plano, TX
    Current Employee - Senior Analyst in Plano, TX
    Recommends
    Neutral Outlook

    I have been working at Alliance Data full-time (Less than a year)

    Pros

    You will get opportunity to gain visibility to the upper management, if you are with the right team.

    Cons

    More Networking and Team events can be very helpful, to showcase talents.


  6. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT GRC Specialist in Plano, TX
    Current Employee - IT GRC Specialist in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alliance Data full-time (More than 3 years)

    Pros

    ADS is a great place to work, excellent work/life balance.

    Cons

    I have no complaints, no cons.


  7. "Overall good culture, benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice people, treated with respect, never a dull moment.

    Cons

    Results driven to an extreme that can cause worker fatigue.

  8. "Great company with amazing peopel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Plano, TX
    Current Employee - Senior Financial Analyst in Plano, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Alliance Data full-time (More than 3 years)

    Pros

    Great culture, straight meritocracy where hard work gets rewarded, competitive pay/benefits

    Cons

    Standard politics you'll see anywhere so not really an issue


  9. "Awesome place to work at!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Rio Rancho, NM
    Former Employee - Customer Service Representative in Rio Rancho, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alliance Data full-time (More than a year)

    Pros

    Training consisted of three weeks and they were very thorough. Training taught me the skills to learn the new job and skills. They pretty much took care of their associates.

    Cons

    None. I liked everything about Alliance Data.


  10. "Growing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Alliance Data full-time

    Pros

    Great people and benefits here.

    Cons

    Not much room to grow at this site.