Alliance Data Vice President Reviews | Glassdoor

Alliance Data Vice President Reviews

2 reviews

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Vice President

2.0
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Alliance Data President & CEO Ed Heffernan
Ed Heffernan
0 Ratings

Employee Reviews

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Pros
  • Probably can't get better work life balance anywhere else - everyone leaves by 5:15 (in 38 reviews)

  • Company is growing so there's definitely lots of opportunity for learning and working on exciting projects (in 16 reviews)

Cons
  • Work/life balance varies greatly by department (in 19 reviews)

  • It is a call center that is deceptive to employees (in 14 reviews)

More Pros and Cons

  1. Helpful (9)

    "The senior leadership lives in a world completely disconnected from the reality of the real world."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Vice President in Columbus, OH
    Current Employee - Regional Vice President in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Alliance Data full-time (More than 10 years)

    Pros

    There are some nice people that work there. Not much else. If you work at Easton you are paid well. But you are actually in a different company than the rest of us. Regardless of what you are told.

    Cons

    The culture is actually the exit opposite of what they preach that it is. The company has homeless associates living out of their cars because Alliance Data refuses to pay the associates an actual living wage. When executive committee members like SVP and Chief Customer Officer Sallie Komitor are notified of this they refuse to believe this could be true. The executive committee is so completely disconnected from the real world that they have lost the any real credibility. They have all completely forgot where they come from and the pedestals are getting pretty big.

    Perhaps our president Melissa Miller should focus her attentions on paying her associates an actual living wage. Maybe instead of pressuring every associate in the company to give to the United Way, you could focus your attention on the fact that you have associates that can't pay their rent on the wages you provide. Maybe instead of shoving things like The United Way down the throats of your employees you could put a fraction of that effort into real pay for lower level associates. Maybe we should not put out lists of those that have not given to your charity and maybe thy shouldn't have to wear the scarlet letter of not giving. Some people do not believe in your charity Ms. Miller... Maybe you put the same pressure on Easton to give, where the average employee salary must be at least 50-70k. They couldn't even come close to their "giving goal" but who hits it every time and makes you look good? The Care Centers do!

    Advice to Management

    Realize your billions are made on the backs of associates you pay $12 an hour to. Make your disconnected executive committee actually go sit with the associates that feed your fat pay checks. Go see and know them without the judgement that always comes with it. You should all be ashamed of yourselves. Not that any of you will see this.


  2. "Alliance Data Systems is a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Dallas, TX
    Current Employee - Vice President in Dallas, TX
    Recommends
    Approves of CEO

    Pros

    Good culture. Strong executive team. Highly ethical. Very focused on associate satisfaction.

    Cons

    A recent attempt to take the company private fell through and derailed the company for a few months. Now we have to put that behind us, refocus and continue to out perform our financials - which hopefully will convince Wall Street that we remain a VERY strong and well run company with a VERY bright future.

    Advice to Management

    The associates believe in your abilities.