Alliance Data Employee Reviews about "call center"

Updated Jan 12, 2021

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3.3
56%
Recommend to a Friend
76%
Approve of CEO
Alliance Data President and CEO Ralph Andretta
Ralph Andretta
18 Ratings
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Cons
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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "call center"

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  1. "GreatOpportunities"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor 

    I have been working at Alliance Data part-time

    Pros

    Good pay based on market

    Cons

    High cost of benefits related to healthcare

    Alliance Data Response

    September 30, 2020Sr. Coordinator, Public Affairs

    When you are growing, we are succeeding!

  2. "Amazing place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Collections in Coeur d'Alene, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Alliance Data full-time for more than a year

    Pros

    Scheduling system, great atmosphere, great benefits, great extras

    Cons

    Split days off, rotating holidays

    Alliance Data Response

    January 14, 2021Mgr, Corp Affairs

    Thank you for taking the time to provide a review!


  3. "Employee friendly"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Overland Park, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Alliance Data full-time for more than 3 years

    Pros

    VERY employee friendly culture, they take good care of employees

    Cons

    EVERYTHING must be perfect leading to very slow decision making

    Alliance Data Response

    January 7, 2021Mgr, Corp Affairs

    Thrilled to hear you enjoyed our supportive culture. Thank you for your feedback.

  4. "Good place to start a career"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fraud Detection Analyst in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alliance Data full-time for more than 5 years

    Pros

    Good benefits, pay and bonuses

    Cons

    Communication is lacking at times

    Alliance Data Response

    January 14, 2021Mgr, Corp Affairs

    Our associates are the foundation of our success, so we are thrilled to hear your positive feedback regarding our pay and benefits.

  5. "Decent"

    4.0
    Current Employee - Associate 

    I have been working at Alliance Data full-time

    Pros

    Job security is a plus

    Cons

    Not much room for growth

    Alliance Data Response

    January 7, 2021Mgr, Corp Affairs

    Thank you for being a valued associate and providing your feedback.

  6. "Senior IT Auditor"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior IT Auditor in Plano, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Alliance Data full-time for more than 3 years

    Pros

    Upward movement, considerate management team for the most part, great facilities

    Cons

    Hard deadlines, high expectations. Nothing out of the ordinary

    Alliance Data Response

    January 7, 2021Mgr, Corp Affairs

    Thank you for the feedback. Happy to hear you were pleased with our management and facilities.

  7. "Work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alliance Data full-time

    Pros

    Great pay and benefits pto

    Cons

    Always changing. It is Normal though.

    Alliance Data Response

    January 7, 2021Mgr, Corp Affairs

    Happy to hear you are pleased with our benefits. Thank you for being a valued associate!

  8. "Good Starter entry level to a career"

    2.0
    Current Employee - Collection Associate in Columbus, OH

    I have been working at Alliance Data full-time

    Pros

    Comenity &Comenity Capital bank are both good starter entry level position to a collection career.

    Cons

    Not much growth after the first two years.

    Alliance Data Response

    January 7, 2021Mgr, Corp Affairs

    Associate growth is a top priority. We appreciate this feedback. Thank you for being a valued associate.

  9. "Ok pay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Telemarketing in Lenexa, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Alliance Data full-time for more than a year

    Pros

    Ok pay offers overtime really busy during holiday season

    Cons

    Stressful non stop calls short breaks

    Alliance Data Response

    December 21, 2020Mgr, Corp Affairs

    Hi there. We appreciate your feedback.

  10. "Great Culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analytics Lead in Columbus, OH

    I have been working at Alliance Data full-time for more than 5 years

    Pros

    Flexible arrangement and great culture

    Cons

    New management hiring external, not alot of room for internal growth

    Alliance Data Response

    December 21, 2020Mgr, Corp Affairs

    Happy to hear you have work flexibility! Thanks for the review.

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