Alliance Data Employee Reviews about "call center"
Updated Jan 12, 2021
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Recommend to a Friend
Approve of CEO
Ralph Andretta
18 Ratings
Pros
"Benefits pay bonuses work life balance and schedule flexibility" (in 61 reviews)
"Great Benefits and fellow employees" (in 38 reviews)
Cons
"Work life Balance, Management could care less about you" (in 28 reviews)
"Poor decisions by upper management" (in 13 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Reviews about "call center"
Return to all Reviews
"GreatOpportunities"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I have been working at Alliance Data part-time
Pros
Good pay based on market
Cons
High cost of benefits related to healthcare
When you are growing, we are succeeding!
"Amazing place"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Alliance Data full-time for more than a year
Pros
Scheduling system, great atmosphere, great benefits, great extras
Cons
Split days off, rotating holidays
Alliance Data Response
January 14, 2021 – Mgr, Corp Affairs
Thank you for taking the time to provide a review!
"Employee friendly"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo opinion of CEOI worked at Alliance Data full-time for more than 3 years
Pros
VERY employee friendly culture, they take good care of employees
Cons
EVERYTHING must be perfect leading to very slow decision making
Alliance Data Response
January 7, 2021 – Mgr, Corp Affairs
Thrilled to hear you enjoyed our supportive culture. Thank you for your feedback.
"Good place to start a career"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Alliance Data full-time for more than 5 years
Pros
Good benefits, pay and bonuses
Cons
Communication is lacking at times
Alliance Data Response
January 14, 2021 – Mgr, Corp Affairs
Our associates are the foundation of our success, so we are thrilled to hear your positive feedback regarding our pay and benefits.
Pros
Job security is a plus
Cons
Not much room for growth
Alliance Data Response
January 7, 2021 – Mgr, Corp Affairs
Thank you for being a valued associate and providing your feedback.
"Senior IT Auditor"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo opinion of CEOI worked at Alliance Data full-time for more than 3 years
Pros
Upward movement, considerate management team for the most part, great facilities
Cons
Hard deadlines, high expectations. Nothing out of the ordinary
Alliance Data Response
January 7, 2021 – Mgr, Corp Affairs
Thank you for the feedback. Happy to hear you were pleased with our management and facilities.
"Work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Alliance Data full-time
Pros
Great pay and benefits pto
Cons
Always changing. It is Normal though.
Alliance Data Response
January 7, 2021 – Mgr, Corp Affairs
Happy to hear you are pleased with our benefits. Thank you for being a valued associate!
Pros
Comenity &Comenity Capital bank are both good starter entry level position to a collection career.
Cons
Not much growth after the first two years.
Alliance Data Response
January 7, 2021 – Mgr, Corp Affairs
Associate growth is a top priority. We appreciate this feedback. Thank you for being a valued associate.
"Ok pay"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo opinion of CEOI have been working at Alliance Data full-time for more than a year
Pros
Ok pay offers overtime really busy during holiday season
Cons
Stressful non stop calls short breaks
Alliance Data Response
December 21, 2020 – Mgr, Corp Affairs
Hi there. We appreciate your feedback.
"Great Culture"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I have been working at Alliance Data full-time for more than 5 years
Pros
Flexible arrangement and great culture
Cons
New management hiring external, not alot of room for internal growth
Alliance Data Response
December 21, 2020 – Mgr, Corp Affairs
Happy to hear you have work flexibility! Thanks for the review.
Join the Alliance Data team
Alliance Data Response
September 30, 2020 – Sr. Coordinator, Public Affairs