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Alliance Data

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Alliance Data

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Alliance Data Employee Reviews about "upper management"

Updated Jul 7, 2020

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Found 22 of over 779 reviews

3.5
60%
Recommend to a Friend
83%
Approve of CEO
Alliance Data President and CEO Ralph Andretta
Ralph Andretta
70 Ratings
Pros
  • "Benefits pay bonuses work life balance and schedule flexibility(in 61 reviews)

  • "Scheduling system, great atmosphere, great benefits, great extras(in 39 reviews)

  • Cons
  • "Work life Balance, Management could care less about you(in 28 reviews)

  • "Poor decisions by upper management(in 13 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Ratings by Demographics

    This rating reflects the overall rating of Alliance Data and is not affected by filters.

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    Reviews about "upper management"

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    1. 5.0
      Current Employee, less than 1 year

      Great Place to Work

      Jul 2, 2019 - Credit Card Specialist in Albuquerque, NM
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The atmophere and culture is comforting. Upper management keeps us all informed of how we are doing indivdually and as a company in gerneral. We have a open door policy. The compensation is very competitive. My job here at Alliance Data is a fun place to work, I learn here everyday and there is never a dull moment!

      Cons

      Alliance Data, like some most major companies are always changing something, it is always for the good of our future, the only thing constant with Alliance Data is change. And sometimes getting a shift that works for you can be challenging at first.

      Be the first to find this review helpful
    2. 2.0
      Former Employee, more than 8 years

      Sucks

      Jul 7, 2020 - Accounts Payable in West Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits better than many

      Cons

      Too much upper management not enough hands on workers

      Continue reading
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      Alliance Data Response

      Sr. Coordinator, Public Affairs

      We are constantly striving to improve and appreciate this feedback.

    3. 4.0
      Former Employee

      Great team

      Mar 27, 2020 - New Business Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Loved the team I worked with

      Cons

      Poor decisions from upper management lead to several lay offs

      Be the first to find this review helpful

      Alliance Data Response

      Sr. Coordinator, Public Affairs

      Thank you for taking the time to provide a review!

    4. 3.0
      Former Employee

      Deteriorating Culture

      Apr 7, 2020 - Sales Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Clearly articulate future vision to employees through all communication channels

      Cons

      Lack strategic framework to bring vision to life; lean on the back of the customer to generate income that is easily handed to the client or the BOD/Upper Management

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      Alliance Data Response

      Sr. Coordinator, Public Affairs

      Thank you for this review. We’re taking this feedback seriously, and are constantly striving to improve the associate experience.

    5. 3.0
      Former Employee, more than 5 years

      Ads credit management

      Jan 7, 2020 - Senior Credit Manager in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Took pride in job ownership

      Cons

      Poor decisions by upper management

      Continue reading
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      Alliance Data Response

      Sr. Coordinator, Public Affairs

      We take these reviews seriously, and appreciate you taking the time to leave us your feedback. Thank you.

    6. 4.0
      Current Employee, less than 1 year

      Good place to work

      Jan 21, 2019 - Senior Analyst in Plano, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You will get opportunity to gain visibility to the upper management, if you are with the right team.

      Cons

      More Networking and Team events can be very helpful, to showcase talents.

      1 person found this review helpful

      Alliance Data Response

      Sr. Coordinator, Public Affairs

      Thank you for taking the time to write a review on Glassdoor. We strive to maintain a happy and diverse environment where our associates all feel valued and a key part of the team, and love to hear from our happy associates.

    7. 3.0
      Former Employee, more than 3 years

      Supervisors and upper management dont care

      Dec 21, 2017 - CoBrand Resolution Specialist in Lenexa, KS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and some what good pay....the reason most reps stay and the life long friends you make its like a family but supervisors and upper management most times wont talk to you. They cant even be bothered to say hello in the halls.

      Cons

      To finish my previous statement supervisors and upper management needs to humble themselves.

      Continue reading
      3 people found this review helpful
    8. 3.0
      Former Employee, more than 3 years

      Unstable and reactive

      Sep 20, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff are super dedicated, loyal and hard working. Upper management tries to instill team-collaborate culture with a balanced rewards/recognition. Company offers many individualized product offerings for the industry.

      Cons

      Too many layers of upper management with focus on ego and status. Too many directors and not enough indians. On surface, culture sounds great but really is just smoke and mirrors. They say they want change but does not embrace new insight or change because the people there don't change.

      Continue reading
      4 people found this review helpful
    9. 5.0
      Former Employee, more than 1 year

      Former Customer Service Specialist

      Jul 31, 2017 - Sales Representative in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team culture; successful upper management

      Cons

      Lack of development and growth

      Be the first to find this review helpful
    10. 2.0
      Former Employee, more than 3 years

      customer retention

      Dec 12, 2016 - Collector in Milford, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I absolutely loved the people I worked with (less mid management) and the bonus' were nice. Also the CEO seems like a good guy along with most in upper management. Schedule is fairly flexible with several options if you need time off.

      Cons

      Most of the supervisors were EXTREMELY cliquey and didn't value the employees, only the numbers. One supervisor was proud at the fact he/she intimidated her/his employees. EXTREMELY LIMITED medical accommodations can be made if you have a serious medical condition (this could be an issue with the supervisors and not the company). Actually left the company due to poor management.

      Continue reading
      5 people found this review helpful
    Viewing 1 - 10 of 22 Reviews

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