Alliance Healthcare Information Reviews | Glassdoor

Alliance Healthcare Information Reviews

8 reviews

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Alliance Healthcare Information President and CEO Mary Anne Greenberg
Mary Anne Greenberg
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Employee Reviews

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  1. "It is a stepping stone and your typical call center gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center in Warminster, PA
    Former Employee - Call Center in Warminster, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at Alliance Healthcare Information full-time (More than a year)

    Pros

    Nights with some managers were not as strict

    Cons

    Days with some managers who were over the top

    Advice to Management

    Stop promoting the cliques and look at individuals who bring value and have their own merit


  2. "Going nowhere good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Healthcare Communicator in Ivyland, PA
    Former Employee - Healthcare Communicator in Ivyland, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Alliance Healthcare Information full-time (More than 3 years)

    Pros

    Free bagels on Fridays

    Cons

    Senior leadership that is blind to the horrible daily working conditions

    Advice to Management

    Get rid of the nepotism

  3. "Run for the hills!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Alliance Healthcare Information part-time

    Pros

    Co workers friendly, flexible hours

    Cons

    NO RAISES EVER!!!! The wage you start with will be the same year after year . Poor training with high accountability. Company can't keep up with promises to client and they take it out on you. Too much stress for too little pay. Don't waste your time.

    Advice to Management

    Have some heart and compensate your hard working employees.... Maybe your turnover will decrease and people will feel valued. stop micromanaging on the little things.


  4. "Bad Company - Awful Place to Work - DO NOT GO HERE - Regardless of how they sugar coat it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Healthcare Communicator in Ivyland, PA
    Former Employee - Healthcare Communicator in Ivyland, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at Alliance Healthcare Information full-time (Less than a year)

    Pros

    SOME of co-workers nice and helpful.

    Cons

    MOST nurse co-workers insecure, unhelpful, prank-playing, gossipy about each other. Always looking to see what others are doing. Too many 'Managers/Leaders' and these are incompetent. Inconsistent 'training'.

    Advice to Management

    Place is a revolving door. Nurses are not necessarily business trained. 'Managers/Leaders' only concerned with next promotion and how to get it. Do NOT ask a training question because you will be labeled as unable to 'grasp concepts'. HA! 'Training' is inconsistent. Ridiculous input from HR in the 'training' area. 'Training' on client material/client data input is POOR at best. Clients should know they are spending money on 3Party that is ill prepared and does not train properly. Favoritism rampant. What a joke.


  5. "Run don't walk AWAY!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Healthcare Communicator in Ivyland, PA
    Former Employee - Healthcare Communicator in Ivyland, PA
    Doesn't Recommend
    Positive Outlook

    I worked at Alliance Healthcare Information part-time (More than 5 years)

    Pros

    Somewhat flexible schedule. Can make up hours my working late or coming in early.
    Friendly co workers
    Birthdays are celebrated each month with cupcakes.
    Fridays are bagel days.
    Lunch trudk

    Cons

    Low salary for industry
    no benefits for part time
    supervisors and upper management staff do not follow SOPs
    Rules not applied to all . . .some people can use cell phones openly at their desk while others get reprimanded.
    Dress code is not enforced.
    Disorganized training.
    Allowing smoke breaks, but only 2 15 minute breaks for those who do not smoke.
    Minimal parking at best.

    Advice to Management

    Improve training, enforce rules for everyone. You have a fantastic group of professional people working for you, trust them an allow them to shine. Be sure rules are followed by all. Expect good things, do not always anticipate the negative.
    Do not send out frequent reminders on how to act when a client is visiting, this is demeaning.


  6. "Really ?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Healthcare Communicator in Warminster, PA
    Former Employee - Healthcare Communicator in Warminster, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at Alliance Healthcare Information full-time (Less than a year)

    Pros

    The non managers were very nice and helpful to me
    free coffee and nice break rooms
    offer lunch truck service daily

    Cons

    found the managers to be a little insecure
    dysfunction between managers and client and team
    a communication center that doesn't value communication( from you)
    licensed people are fine, unlicensed? Good Luck...

    Advice to Management

    Don't be intimidated by questions on topic..
    ill prepared meetings, waited over 35 mins for presenter to login...Hello ?


  7. Helpful (2)

    "Overall, an ok place to get knowledge and then move on for better salary/compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ivyland, PA
    Former Employee - Anonymous Employee in Ivyland, PA

    Pros

    great group of nurses who really cared about patients

    Cons

    management micromanaged and did not value what others could bring to the table

  8. "I enjoyed working in this call center; great people and friendly environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Healthcare Communicator
    Former Employee - Healthcare Communicator
    Recommends

    Pros

    My coworkers were so nice and friendly so where my supervisors

    Cons

    I didnt see much room for growth there

    Advice to Management

    Provide more opportunities for skill building for employees