Alliance Security Customer Service Reviews | Glassdoor

Alliance Security Customer Service Reviews

Updated Apr 12, 2016

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Found 6 reviews

4.2
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Rating TrendsRating Trends
83%
Recommend to a Friend
Alliance Security CEO Jay Gotra
Jay Gotra
0 Ratings
  1. "Best security company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Team Member in Cranston, RI
    Recommends
    Positive Outlook

    I have been working at Alliance Security for less than a year

    Pros

    Great place to work. Management takes care of their employees. Various shifts. It is a great company to try and advance a security career with

    Cons

    need to open more offices

    Advice to Management

    Keep doing a great job

    Alliance Security2016-03-30
  2. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service 
    Recommends
    Positive Outlook

    I have been working at Alliance Security

    Pros

    Alliance has a great atmosphere & has a group of great people that you are surrounded with day-by-day. Management not only does their job, but helps you grow in every way possible to reach your goals. A great place to grow!

    Cons

    Pay could be better but that comes with any growing company.. hope to see improvements with that in the future.

    Alliance Security2016-03-29
  3. "Full-Time commitment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Cranston, RI
    Recommends
    Neutral Outlook

    I have been working at Alliance Security full-time for less than a year

    Pros

    There is lots of room for advancement. Room to grow and learn in all departments and fields.

    Cons

    Customer can take this very personal and you may get the brunt of a bad day from many.

    Advice to Management

    Give all the opportunity of growth and the ability to learn as much as possible to succeed.

    Alliance Security2016-04-12
  4. "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CUSTOMER SERVICE TECHNICAL SUPPORT 
    Recommends
    Positive Outlook

    I have been working at Alliance Security full-time

    Pros

    great place to work and great leadership

    Cons

    i don't have any cons

    Alliance Security2016-03-28
  5. "Look out for fake reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Team Member in Cranston, RI
    Doesn't Recommend
    Neutral Outlook

    I have been working at Alliance Security full-time for more than a year

    Pros

    If you're friends with management, you'll have a leg up. That's not a pro for most people but all I could think of.

    Cons

    Completely disorganized, unprofessional, they make rules and then management walks around breaking said rules. Company focus on outward appearance instead of actual quality of the inside of the company.

    Advice to Management

    Stop faking reviews, let people know what they are signing up for. Stop being okay with mediocrity, it doesn't do well for business and it will show itself in the end.

    Alliance Security2016-03-28
  6. Helpful (2)

    "Alliance is it"

    StarStarStarStarStar
      Current Employee - Customer Service in Cranston, RI
      Recommends
      Positive Outlook

      I have been working at Alliance Security

      Pros

      Team environment, open communication with management

      Cons

      Rules constantly change, Schedules can be odd

      Advice to Management

      When employees are happy and things are running smoothly, that's a good sign that we're doing something right.

      Alliance Security2015-06-28
    Found 6 reviews