AllianceBernstein Reviews in San Antonio, TX | Glassdoor

AllianceBernstein San Antonio Reviews

Updated July 6, 2017
20 reviews

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San Antonio, TX Area

2.4
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Seth Bernstein
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20 Employee Reviews

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Pros
Cons
  • To get ahead you need to give up on work life balance (in 11 reviews)

  • Senior management continues to let the advisors run wild and do whatever they please (in 20 reviews)

More Pros and Cons

  1. Helpful (1)

    "Transaction Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transaction Processor in San Antonio, TX
    Former Employee - Transaction Processor in San Antonio, TX
    Neutral Outlook
    No opinion of CEO

    I worked at AllianceBernstein full-time (More than 10 years)

    Pros

    Causual surroundings. A pantry with cererals, fruits, soups, milk, sodas and juices.

    Cons

    There is a lot of favoritism.


  2. Helpful (2)

    "Don't let the "title" lure you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Antonio, TX
    Former Employee - Customer Service Representative in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AllianceBernstein full-time (Less than a year)

    Pros

    Decent hours. No weekend work. Major holidays off.

    Cons

    Don't call in, don't get sick, don't die. They red flag youbif you so much as have a doctor appointment.
    You get major holidays off BUT not additional days so cancel your out of town to see family plans.
    Managers can do whatever they want though, but not the "wired-tied on the phone" workers.

    Advice to Management

    Be nice. They're are very polite CSRs yet you find every error for "needs improvement" for quality assurance.
    Too bad you don't get rated.
    Back your employees up. When customers called us the b-word and threatened to make us get fired and lose our jobs---DEFEND THE CSRs!!!! A little backup will go a long way

  3. Helpful (4)

    "Terrible Management and HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at AllianceBernstein full-time (More than a year)

    Pros

    The pantry - free soda, juice, tea, coffee, water, fruit, crackers....

    Cons

    They tend to place people in management positions that aren't management material. People inherit a management position because they hire one person, realize there needs to be a team to support that person, and then they're automatically a manager.

    The culture is terrible. Nobody builds relationships to try and work together to solve problems.

    Never go to HR if you have a problem with management because they will always side with the manager no matter what. HR is also not honest.

    You can be in the same organization, but not have to abide by the same culture rules. Examples: Working from home is either banned or used up to 4 days a week all depending on a manager. There's no consistency.

    They don't pay attention to how to appeal to all generations.

    Salaries are way lower than the market value despite what they will try and tell you.


  4. Helpful (1)

    "Security Reference Management Associate"

    StarStarStarStarStar
    Former Employee - Security Reference Management Associate in San Antonio, TX
    Former Employee - Security Reference Management Associate in San Antonio, TX

    I worked at AllianceBernstein full-time (Less than a year)

    Pros

    The Pantry with food and drinks. Having AB on your resume looks decent. They had some decent learning tools.

    Cons

    Low pay for someone with a bachelors degree. I wouldn't waste your time applying unless you are desperate. With the amount of Fortune 500 companies we have in San Antonio (USAA,Valreo,Tesoro,Oracle) you can get payed a lot more with a bachelors degree. When you are interviewing (you get interviewd by 3 to 5 people which is crazy to me) they will try to sell you on what a great opportunity it is and the amount you will learn and grow. It's not true. It's a gloomy place with a lot of unhappy people. It's just operations so there's not a lot to learn from as far as Finance goes. The systems are painfully old, slow, and worthless. The benefits aren't that great either. There was very high turnover rate in the department I was in (about 5-7 people left in a 2 month span) so that tells you how bad it was.

    Advice to Management

    I mean I get that the San Antonio office is mainly operations but as far as compensation goes you're gonna lose a lot of employees to the other companies here in SA for similar operational jobs.


  5. Helpful (3)

    "They want longevity but dont want to pay staff"

    StarStarStarStarStar
    Former Employee - International Financial Control Associate in San Antonio, TX
    Former Employee - International Financial Control Associate in San Antonio, TX

    I worked at AllianceBernstein full-time (More than a year)

    Pros

    Easy going place, Management easy to talk to. Nice environment.

    Cons

    They dont want to pay staff, they want staff to stick around for years but dont want to compensate them.

    Advice to Management

    Pay more then your staff will stay


  6. "Client Service Specialists"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Specialist in San Antonio, TX
    Former Employee - Client Service Specialist in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AllianceBernstein full-time

    Pros

    Great Company!! But looking for new opportunities and challenges.

    Cons

    Opportunities for growth was limited in the organization.


  7. Helpful (1)

    "Great place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AllianceBernstein full-time (More than a year)

    Pros

    AB has a lot of talent, a lot of opportunity for entry-level finance, and several lateral opportunities.

    Cons

    AB does not have a structured environment when it comes to career development and a lack of upward mobility

  8. Helpful (10)

    "AVP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at AllianceBernstein full-time (More than 10 years)

    Pros

    Very few right now, with loss upcoming loss of CBF.

    Cons

    Lackluster management, often say hurtful things about employees when they think no one is listening. Not family friendly. Will soon be closing San Antonio office but are keeping employees in the dark, to keep staff for the upcoming move of CBF to Ascensus.

    Advice to Management

    Tell employees the truth,so they can plan.


  9. "IT Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - IT Consultant in San Antonio, TX
    Former Contractor - IT Consultant in San Antonio, TX
    Recommends
    Positive Outlook

    I worked at AllianceBernstein as a contractor (More than 3 years)

    Pros

    Very friendly environment, I really enjoyed being around my coworkers. Work events were always fun and exciting. Free food and drinks in the pantry made you feel the company cares about it's employees.

    Cons

    Some of the cutbacks made things a little awkward. Management was constantly shifting.


  10. Helpful (1)

    "Pension clients record keeping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in San Antonio, TX
    Former Employee - Team Leader in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AllianceBernstein (Less than a year)

    Pros

    Good pantry for employees to have breakfast, lunch & snacks.

    Cons

    When it comes to salary and bonus, only people in management level enjoys a good incentives. Employees are not relevant therefore, there's a huge rate of turnovers.

    Advice to Management

    Start treating employees with some dignity and make salary competitive with the current market


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