Alliant Credit Union Reviews

Thank you for your feedback. We are glad you're enjoying our hybrid and flexible workweek schedule.

Thank you for your sharing your feedback. We are sorry to hear about your experience. We shared your feedback with the HR team, as we take any allegation of inappropriate behavior very seriously. It is discouraging to read a review like this, and our first and natural reaction is to want to fix it! We wish we had more detail and context in order to address and rectify this. We encourage you to reach out to our HR team or contact, our ethics hotline if you wish to remain anonymous, and provide more details to help us take appropriate actions to improve the situation on your team. We take all feedback seriously and strive to do our best to address it.

Thank you for your feedback. The examples of leadership behavior you shared in your review do not align with our values and competencies model, and we’ll work on addressing them. We want our employees to “Be Bold,” “Build Together” and “Communicate to Inspire and Motivate,” and to be able to bring these to life, employees need to feel safe to speak up and share their perspectives. Our executive leadership and the talent strategy team pay close attention to developing our people leaders, and Alliant leaders participate in professional development programs to enhance their leadership skills. By investing in advancing leadership capabilities, our goal is to provide an employee experience that is challenging, rewarding and engaging, which leads to attracting, developing and retaining great talent. We also hope our hybrid and flexible schedule helps all employees with work-life balance, including working parents. We encourage you to discuss this further with your Human Capital manager and see how we could improve that experience.

Thank you for your review. We are very sorry to hear about your experience at Alliant. We do appreciate your feedback as you touch on a few important topics. As always, we encourage our employees to contact our HR team or ethics hotline if they wish to remain anonymous and provide more details to help us improve the employee experience. We take all feedback seriously and strive to do our best to address it. Alliant has always been and continues to be focused on employees. We know that happy and well-taken-care-of employees are critical to our success. We wanted to share a different perspective on employee retention. Yes, we strive to grow and retain as many employees as possible, but we also like playing the enabler role in developing their careers. Even though we’re sad to see people leave for opportunities outside of Allaint, we are happy the opportunities we provided them with were the right stepping stone to get them to the next chapter of their careers. Again, we can’t stress enough that we foster open communication and want our employees to feel heard and understood. We encourage you to contact your HR Business Partner to share more details about your experience and discuss ways the team can help you advance your career at our credit union.

Thank you for taking the time and write your review. We appreciate your feedback!

Thank you for your review. The Member Care Center plays a key role in interacting with our members and helping them with their banking needs. The team's goal is to provide a best-in-class member experience in every phone conversation our Member Service Consultants (MSC) answer each day. We understand that this job requires the ability to work in a fast-paced, structured and high-call volume environment. We recognize that our MCC work busy schedules, assisting our members and always remember that our agents play a crucial role in bringing the Alliant Guiding Principles to life. We encourage you to bring your lack of needed support concern to your senior leadership or the Human Capital Group for further discussion. We want our employees to have all the tools and support necessary to be successful at their jobs, and we’d like to learn more from you to take appropriate action.

Thank you for taking the time and sharing your review.

Thank you for your feedback. We are sorry to hear about your negative experience and wanted to provide some insight into our hiring and promotion practices. At Alliant, fair and equal consideration is consistently applied to candidates during the hiring process based on job-related selection criteria. Everyone, from recruiters to hiring leaders, is expected to follow unbiased and professional steps during the candidate selection process. We also foster open communication and want our employees to feel heard and understood. We encourage you to reach out to your Human Capital Business Partner to share more detail about your experience and discuss ways the team can help you advance your career at our credit union.

Thank you for your feedback. We are glad to hear you enjoy the key elements of the Alliant culture. Hearing from employees who value the people, benefits and career opportunities Alliant offers reassures us we're doing a good job at creating a positive employee experience. Based on your other comments, we recognize that you're currently unhappy with your work experience, and we'd like to address your feedback. Earlier this year, we adopted the hybrid workweek schedule, allowing for flexible remote work and purpose-driven and outcome-focused onsite opportunities. As we're now working the hybrid schedule, we've been encouraging our teams and their leaders, including the executive team, to create more opportunities for meaningful interactions and teamwork. That is one of the reasons our employees now see more senior and executive leaders, including our CEO, working in a cubicle alongside other team members. Alliant has gone through a lot of change and growth in the last couple of years with a goal to become the best digital financial institution in the U.S. One thing that has not changed is our commitment to the credit union "people helping people" movement. We recognize that change is never easy, but we want to reassure you that the growth and change result from strategic decisions designed to make Alliant a leading voice in the industry, which includes bolder PR and brand awareness tactics. As always, we are committed to transparent and timely communication and would like to learn more about your experience. Please reach out to anyone on the Human Capital Group or the Ethics Hotline, and let us know how we could do a better job.

Thank you for your feedback.