Allianz Reviews | Glassdoor

Allianz Reviews

Updated September 14, 2017
25 reviews

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Current Employees

1.0
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Allianz CEO Oliver Bäte
Oliver Bäte
6 Ratings

25 Employee Reviews

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Pros
  • Work life balance: possibility to take days off (2 (in 81 reviews)

  • the working environment is so nice (in 29 reviews)

Cons
More Pros and Cons

  1. "Stay Away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Accountant in Chicago, IL
    Current Employee - Senior Accountant in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Allianz full-time (More than a year)

    Pros

    401k: 1 for 1 match to 7.5%, 0% vested until 3 year mark, then 100% vested.

    Cons

    Mass layoffs, terrible data quality, constant quality control issues, noisy and open working space, management will throw you under the bus for their mistake, revenue is shrinking, no raises for years, homegrown terrible software, increasing work with less staff, extremely limited career advancement, takes 2 months to get a data report adjusted.

    Advice to Management

    Sell off Fireman’s Fund and get back to your core. Work to get better quality data. I've never worked for a company where we just plug $20+ million and don't have ways to breakout basic data.


  2. "Work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Newport Beach, CA
    Current Employee - Finance in Newport Beach, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Allianz full-time (More than 8 years)

    Pros

    Good benefits at the company

    Cons

    Management only cares about themselves

  3. "Leader"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Allianz full-time

    Pros

    There are good benefits and location is good

    Cons

    Poor leadership support, lack of directions on priorities


  4. Helpful (3)

    "Bankcard Management SUCKS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Allianz full-time

    Pros

    The company itself seems solid but the Bankcard Upper Management is awful to work for. If you work for the non-call center part of Allianz, I hear great things, but otherwise steer clear.

    Cons

    Don't work for the Bankcard Division. The office manager is a tyrant and makes it a very poor place to work. The benefits (health 401k) are decent but the pay is low.

    Advice to Management

    Fire the manager she is an awful human being.


  5. Helpful (3)

    "US Underwriting for AGCS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Allianz full-time (More than 3 years)

    Pros

    Working for AGCS in the US, there are potential opportunities to move around the globe and work in other offices or for other Allianz entities.

    Cons

    There is practically no diversity as it pertains to race--particularly at the management level and above, which is essentially all white. Company doesn't think this is an issue, though, and it's not something that is ever discussed. Also, there is a great deal of favoritism with individuals managing teams that don't have the skill set to manage.

    Advice to Management

    1) Understand that a commitment to diversity would help bring new ideas to the table and better position AGCS in the marketplace. Also, it would make the company more attractive to skilled, non-white insurance professionals.
    2) Ensure that people in management positions are truly qualified and not in their role simply because of their connection to individuals at the top level.


  6. "Bogus company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Managers doesn't have skills. they communicate dirty. no manners. employees wear unappropriate clothes

    Cons

    They open stupid contract jobs and fire in 2 days after their work is finished.


  7. Helpful (4)

    "Don't plan on this being a career. Sweatshop."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims
    Current Employee - Claims
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Allianz full-time (More than 3 years)

    Pros

    Connected to a big global company (Allianz)

    Cons

    The US claims organization leadership is best described as arrogant and abusive. Creates a disrespectful "sweatshop" environment. The "old boy" network is alive and well here...performance doesn't matter; how loyal you are to "leaders" that make snap decisions with little information, and routinely berate their employees does. Enter at your own risk. Invest your career time elsewhere...you only have one life.

    Advice to Management

    Treat your employees with dignity and respect. Stop wearing the "bull in a china shop" reputation as something positive. What it really means is that you don't listen, you are abusive to others, and you are not respected. That is the true definition.

  8. Helpful (4)

    "U.S. is the worst division of an, otherwise, great global company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westport, CT
    Current Employee - Anonymous Employee in Westport, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Allianz full-time (More than 3 years)

    Pros

    Former colleagues. Allianz Real Estate is part of a larger global company. Allianz Global is a stable company with terrific benefits and a solid track record.

    Cons

    The US CEO and MD are the worst managers you could ever work for. The office was run through intimidation and reputation destruction. Every employee was miserable and looking for other jobs. There are federal lawsuits and other major issues because of his treatment. The best decision I made was leaving. The turnover/fire rate the previous poster indicated is accurate. If you like being treated like garbage, take a job there. If you value professionalism, run as fast as possible in any other direction.

    Advice to Management

    Get rid of the U.S. CEO and Managing Director. Replace them with ethical people and retain the talent you have left.


  9. Helpful (7)

    "Toxic Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Allianz full-time

    Pros

    Subsidiary of well capitalized global insurance company with excellent employee benefits such as health insurance and 401k (100% match up to 7.5%).

    Cons

    New York office is a mess. Senior leadership in United States has created a toxic environment with poor treatment of employees and unethical behavior. Employee turnover is a problem (fired or resigned) over the past 3 years (close to 100% turnover). Two lawsuits have been filed against the company by former US employees in the last 12 months (only 14 employees in NY office). European headquarters is aware but ignoring the problem.

    Advice to Management

    Replacement of senior leadership.


  10. Helpful (4)

    "Dysfunctional. CS employees are given unrealistic goals and are penalized and fired when they don't reach those goals."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Golden Valley, MN
    Current Employee - Customer Service Representative in Golden Valley, MN
    Doesn't Recommend
    No opinion of CEO

    Pros

    Decent salary and two fairly decent restaurants on site even if your break time doesn't allow you to visit them before they close for the day.

    Cons

    CS employees routinely thrown under the bus by management when a caller doesn't get their way even though as a CS you've been explicitly told x is not allowed. However, if the customer complains loudly enough their bad behavior is rewarded and the employee becomes the fall guy. In addition, the technology they employ is decades behind the rest of the world and frequently fails or provides incorrect information with cumbersome work-arounds. There is little to no vacation time offered other than a small handful of days for an entire department for an entire year. But aside from all that, probably the worst aspect is the unrealistic call handle times imposed - as a CS employee you're assisting customers with complicated financial packages, often times the customer's life savings and/or retirement funds, but you're limited to only 5.25 minutes per call. If you do not meet this limit you're either placed on a firing warning for exceeding the limit and eventually fired for it or you choose deliver poor customer service to keep your calls as short as possible. If you see a problem with the customer's account and they don't bring it up, you sure aren't going to because that would make the call longer so you leave it be and the customer gets screwed. It would seem the mentality is that Allianz already has the customer's money so why do they care that their CS employees are giving poor CS? It seems that they're only concerned with processing as many calls as possible, it's quantity over quality. Even good employees that have been with the company for years must fear for their jobs every day and even though the company states they promote hiring from within, in the call center it's all smoke and mirrors. It's been years since an employee escaped the call center by getting another job within the company. For most the only exit is with their personal belongings in hand, escorted out the door by security. But there are always more warm bodies desperate for a job, isn't that right?

    Advice to Management

    Reexamine your call handle time requirements with the understanding that many problems customers may have can not be adequately handled in under six minutes. Further, provide real and meaningful opportunities for advancement for employees within the call center. There's great talent you're letting slip through your fingers. And honestly, invest in some decent technology already.


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