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Allied Universal Reviews
Updated Nov 28, 2023
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Found 10,474 of over 11K reviews
51% Recommend to a Friend
51% Approve of CEO
Found 10,442 of over 11K reviews
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Steve Jones
3,603 Ratings
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What people are saying about Allied Universal
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Good pay depending where you work: work for a state/gov facility you’ll get paid more." (in 812 reviews)
- "Flexible hours but be sure to handle more hours if needed in certain times of the year." (in 257 reviews)
- "Those were just good people trying to do the right thing and they all eventually leave." (in 240 reviews)
Cons
- "The account managers don't always get back with you when you try to get ahold of one of them." (in 211 reviews)
- "Supervisors can be rude and think they’re better than you because they make a few dollars more" (in 171 reviews)
Ratings by Demographics
This rating reflects the overall rating of Allied Universal and is not affected by filters.
- 5.0FEATURED REVIEWAug 1, 2023SIU InvestigatorCurrent EmployeeIdaho Falls, ID
Pros
Great management, very available to answer questions as needed
Cons
Cost of Insurance is very expensive for good coverage
Allied Universal Response4moThank you so much for your feedback. We will share this with management teams. We appreciate the work our team does to protect our local communities and keep people safe.
- 5.0Nov 5, 2023Security OfficerFormer EmployeeStockton, CA
Pros
They will help you get a guard card and have benefits.
Cons
Not the greatest experience you are just another body to management, no room for growth.
Allied Universal Response3wThank you so much for your feedback. We will share this with management teams. We appreciate the work our team does to protect our local communities and keep people safe.
- 1.0Nov 28, 2023Security GuardCurrent Employee, more than 5 yearsGardena, CA
Pros
Some locations are good. When you least expected you get a good team (After several turn overs).
Cons
Management is all over the place. Communication is Minimal to nonexistent. Paycheck is always off. Site will have you do things outside of your job description and Higher ups will allow it. Lying about more money for higher positions. Not following up with time off forms, but quick to call if something bad happens.
- 2.0Nov 16, 2023Security OfficerFormer Employee, less than 1 yearVineland, NJ
Pros
A job that pays well.
Cons
Security vehicle broke down every 2 or 3 months. We were told to use our personal vehicles with no financial reimbursement. Employees showing up to work with no uniform on at Vineland developmental center west campus Vineland nj 08360. Despite complaints to then supervisor Brian Wheeler and Mark Clements about officer not in uniform and smoking weed on the job. Nothing ever happened nor did they care as long as a body was on the work site.regional supervisor mark Clemments. Former Middlesex county Sgt prosecutors office. Was brought up on charges ( Google above info} in July 2009 for harassing under employees at prosecutor office via anonymous texts . Was likely told to retire or charges and termination would ensue. Like most police departments they allowed him to retire. He fired me because I cursed at him. Wow thought we were men. Plus he deserved it, I asked Mark Clements and Pete Gardner for FMLA paperwork via text. They said ok. I never received said paperwork. Employees wear hand cuffs carry mace and wear body cameras on duty which isn't allowed. But supervisor Brian Wheeler needed to carry his firearm on unarmed post at Vineland developmental center west campus which is closed facility. Yet others couldn't. How mark Clemments was permitted to be a supervisor based on criminal past charges from prosecutors office is mind blowing, Allied universal needs to do a better job of getting their supervisors and employees. Im glad I'm gone. I don't like hypocrisy.
- 3.0Oct 31, 2023Regional RecruiterCurrent Employee, more than 1 yearPortland, OR
Pros
You work for the biggest security company in the world. Useful when applying to different companies. Direct supervisor is a good manager just overwhelmed. Manages 17 other recruiters in 6 states. His boss only manages 3 managers. Pretty convenient. She has lots of free time to overstep and try to manage for him. Shows lack of trust. Makes him look weak. But he is well rounded and good to work for.
Cons
Pay does not match the industry, location or workload for amount of work in this position of any of the manager positions. Receive $50k where cost of living is much, much higher than this. Regional VP who is really the district manager just with cool title is a tool. Try’s to micro manage everyone. Puts his work on everyone else’s plate. Does not know how to do the things he tasks out. If I don’t hear “Don’t know, Figure It Out….” again from someone who makes 3 times what I make I’ll call that a Win for me, 8/12 in office have quit in last 6 mo’s. He has lot more to do with this than he should.
3Allied Universal Response4wWe are sorry you had this experience. We will be sharing this feedback with our management teams in order to improve.
- 4.0Nov 4, 2023Security ProfessionalCurrent Employee, more than 3 yearsKansas City, KS
Pros
Tasks are relatively simple even for a site that has a ton of safety policies that take extra time to do. Pay is decent and you will get raises as contracts are renegotiated at certain sites.
Cons
Night shift can be monotonous or boring which makes it easy to get drowsy. Get more than 3 hours of sleep and go to work with caffeine and you'll be fine.
Allied Universal Response4wThank you so much for your feedback. We will share this with management teams. We appreciate the work our team does to protect our local communities and keep people safe.
- 1.0Oct 14, 2023Security GuardCurrent Employee, more than 3 yearsCanoga Park, CA
Pros
Very stress free job, no one seems to care about anything until something happens a very reactive environment. The team apart from the tone-deaf management are a really great bunch to work with. A very nice and easy stop-gap job.
Cons
Reactive instead of proactive approach to safety. A very "us vs them" type of work environment with mall management looking to catch security doing anything that might be perceived as bad, (i.e discreetly taking photos of guards talking to each other and complaining to the Security Director regardless if the conversation was job-related or not.) New policies that get implemented for about a week before everyone stops caring, management included of course. Absolutely 0 consistency in anything. Job has shifted away from actual safety concerns and focuses more on parking enforcement to maximize profit. Security cannot intervene in any type of altercation and do not carry handcuffs anymore. Management takes shotgun approach to problem solving. (i.e Problems with employees parking in customer only lots so the solution was to close the entire customer lot to everyone making very many people employees & customers included upset. Presenting solutions to aforementioned problems to supervisors only for them to continue the painfully long way to fix problems. Mall Management & Security Management would rather stand next to a problem and call someone over to deal with it rather than address it themself. Extremely weak leadership all around.
Allied Universal Response2moWe are sorry you had this experience. We will be sharing this feedback with our management teams in order to improve.
- 5.0Nov 27, 2023Security GuardFormer Employee
Pros
Very organized , helpful , and promising
Cons
there are no cons here
- 4.0Nov 28, 2023Security OfficerCurrent Employee, less than 1 yearSan Diego, CA
Pros
Pay Benefits Support Team environment
Cons
You start at graveyard shift
- 5.0Nov 15, 2023Security GuardCurrent Employee
Pros
Company does a good job at representing our needs for pay rate. They work hard at filling staffing gaps.
Cons
Staffing for this kind of workforce can be challenging. As a 2nd shift worker, I have had to cover many 3rd shift no shows. AUS has improved the quality of hires and pay so this does not happen as often as before. There is still room for improvement.
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Allied Universal Reviews FAQs
Allied Universal has an overall rating of 3.1 out of 5, based on over 10,728 reviews left anonymously by employees. 51% of employees would recommend working at Allied Universal to a friend and 39% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
51% of Allied Universal employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Allied Universal 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Allied Universal to be management, career development, benefits and the cons to be culture .
